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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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BrightSign HD Power Supply for HD223 and HD1023 PA-W12V1.5A-3.5

BrightSign HD Power Supply for HD223 and HD1023 PA-W12V1.5A-3.5
BrightSign HD Power Supply for HD223 and HD1023 PA-W12V1.5A-3.5
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R1,123
The BrightSign PA-W12V1.5A-3.5 is a dedicated power supply designed for BrightSign HD223 and HD1023 digital signage media players. This wall adapter delivers stable 12V DC output at 1.5A (18W) with a 3.5mm barrel connector, center positive polarity. It features over-voltage, over-current, and short-... Read More
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Stock Out Of StockNo Stock Code 3066964 Brand BRIGHTSIGN Model PA-W12V1.5A-3.5 Warranty 2 Years

Shipping & Returns

The BrightSign PA-W12V1.5A-3.5 is a dedicated power supply designed for BrightSign HD223 and HD1023 digital signage media players. This wall adapter delivers stable 12V DC output at 1.5A (18W) with a 3.5mm barrel connector, center positive polarity. It features over-voltage, over-current, and short-circuit protection, ensuring safe and reliable operation. The black adapter includes a 1.5m (5 ft) cable for flexible placement.

Advantages

Engineered specifically for BrightSign HD223 and HD1023, this power supply guarantees perfect compatibility and optimal performance. Its compact wall-wart design saves space and eliminates cable clutter. Built-in protection circuits safeguard your media player against electrical faults, extending its lifespan.

Suitable for

  • BrightSign HD223 digital signage player
  • BrightSign HD1023 digital signage player
  • Any device requiring 12V DC, 1.5A input with 3.5mm barrel connector (center positive)

Key specifications

  • Input: AC 100-240V, 50/60Hz
  • Output: DC 12V, 1.5A, 18W
  • Connector: 3.5mm outer diameter, 1.35mm inner diameter barrel, center positive
  • Cable length: 1.5m (5 ft)
  • Protection: Over-voltage, over-current, short-circuit
  • Certifications: CE, FCC, RoHS
  • Colour: Black

Recommendations

For optimal performance, use only with BrightSign HD223 or HD1023 players. Ensure the DC connector is fully inserted and the power outlet is easily accessible. Do not use with devices requiring different voltage or polarity.

Specifications
Brand
BrightSign
Category
Power Adapter & Charger
Circuit Protection
Over-voltage, Over-current, Short-circuit
EAN
8717472600523
Input frequency
50/60 Hz
Input voltage
AC 100-240V
Maximum Output Power
18W
Model
PA-W12V1.5A-3.5
MPN
PA-W12V1.5A-3.5
Power Device Location
External
Power Device Type
Wall Adapter
Power output
18W
Product colour
Black
Product type
Power Adapter & Charger
Price history over the last 6 months
BrightSign HD Power Supply for HD223 and HD1023 PA-W12V1.5A-3.5
Current
R1,123
Lowest
R982
Highest
R1,149
Change 24H
-R9   -1%
Week
-R17   -2%
Month
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