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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Brabantia NewIcon 20L Pedal Bin, Matt Steel

Brabantia NewIcon 20L Pedal Bin, Matt Steel
Brabantia NewIcon 20L Pedal Bin, Matt Steel
0 reviews • Write a review
R3,258
+R4 Reward
Keep your waste out of sight and odours contained with this Brabantia NewIcon pedal bin. Its 20-litre capacity suits kitchens, offices, and utility rooms, while the soft-closing lid prevents loud slams and the odour-proof seal keeps the room fresh. The matt steel finish resists fingerprints and corr... Read More
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Stock 1 Code 3548673 Brand BRABANTIA Model 114021 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Keep your waste out of sight and odours contained with this Brabantia NewIcon pedal bin. Its 20-litre capacity suits kitchens, offices, and utility rooms, while the soft-closing lid prevents loud slams and the odour-proof seal keeps the room fresh. The matt steel finish resists fingerprints and corrosion, and the removable plastic inner bucket makes emptying and cleaning simple.

Who is it for

Anyone who wants a durable, easy-to-use bin that looks good in a modern home. Ideal for households that value quiet operation, hygiene, and a bin that blends with stainless steel appliances.

Main features

  • 20-litre capacity – ideal for daily kitchen waste
  • Pedal-operated with soft-closing lid
  • Odour-proof closure to trap smells
  • Removable plastic inner bucket for easy cleaning
  • Non-slip base protects floors and keeps bin stable
  • Sturdy carrying handle for moving the bin
  • Corrosion-resistant matt steel body
  • Compatible with Brabantia PerfectFit Bin Bags (Code Y)
  • Cradle-to-Cradle Certified® Bronze
  • 10-year Brabantia guarantee

Specifications

  • Capacity: 20 Litres
  • Operation Type: Pedal-operated
  • Lid Mechanism: Soft-closing lid
  • Body Material: High-quality Steel
  • Finish: Matt Steel
  • Inner Bucket Material: Plastic (removable)
  • Base Type: Non-slip base
  • Odour Sealing: Odour-proof closure
  • Handle: Sturdy carrying handle
  • Bin Bag Compatibility: Brabantia PerfectFit Bin Bags (Code Y)
  • Shape: Round / Cylindrical
  • Durability: Corrosion-resistant
  • Cleaning: Easy to clean, removable inner bucket
  • Certification: Cradle-to-Cradle Certified® Bronze
  • Warranty: 10-year Brabantia guarantee

Tips

Use Brabantia PerfectFit Bin Bags (Code Y) for a perfect fit that stays hidden. Wipe the steel body with a damp cloth and mild detergent to keep the matt finish looking new. Empty the inner bucket regularly to prevent odours.

Specifications
Brand
Brabantia
Capacity
20 L
Category
Waste Bins
Container material
Plastic
EAN
8710755114021
Easy to clean
Yes
Handle(s)
Yes
Housing material
Steel
Lid opening type
Pedal
Model
NewIcon
MPN
114021
Non-slip base
Yes
Product colour
Matt Steel
Removable container
Yes
Soft close system
Yes
Warranty period
10 years
Weight
3.8 kg
Price history over the last 6 months
Brabantia NewIcon 20L Pedal Bin, Matt Steel
Current
R3,258
Lowest
R1,225
Highest
R3,258
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