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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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BOSCH SMARTHOME Smart Home Action Pack ONE

BOSCH SMARTHOME Smart Home Action Pack ONE
BOSCH SMARTHOME Smart Home Action Pack ONE
BOSCH SMARTHOME Smart Home Action Pack ONE
BOSCH SMARTHOME Smart Home Action Pack ONE
BOSCH SMARTHOME Smart Home Action Pack ONE
BOSCH SMARTHOME Smart Home Action Pack ONE
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R1,485
The BOSCH SMARTHOME Smart Home Action Pack ONE is a complete starter kit for your smart home. It includes the Homematic IP Access Point, a Window/Door Contact (optical), and a Plug-in Switch, allowing you to control and monitor your home via the Homematic IP app or voice assistants like Amazon Alexa... Read More
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Stock Out Of StockNo Stock Code 2859961 Brand BOSCH Model NO Warranty 2 Years

Shipping & Returns

The BOSCH SMARTHOME Smart Home Action Pack ONE is a complete starter kit for your smart home. It includes the Homematic IP Access Point, a Window/Door Contact (optical), and a Plug-in Switch, allowing you to control and monitor your home via the Homematic IP app or voice assistants like Amazon Alexa and Google Assistant. The system is easy to install and expandable with the full Homematic IP ecosystem.

Advantages

Simple wireless setup, secure AES encryption, and compatibility with popular voice assistants make this kit ideal for beginners and experienced users alike. The included components provide essential smart home functions: remote switching of devices, window/door monitoring, and central control via app or voice.

Suitable for

  • Homeowners and renters looking to start a smart home system
  • Users who want voice control via Alexa or Google Assistant
  • Those needing a reliable and expandable wireless smart home solution

Key specifications

  • System Type: Wireless Smart Home System
  • Connectivity Protocol: Homematic IP (868.3 MHz / 869.525 MHz)
  • Included Components: 1x Homematic IP Access Point, 1x Homematic IP Window/Door Contact (optical), 1x Homematic IP Plug-in Switch
  • Control Method: Homematic IP App (iOS/Android), Voice Control
  • Voice Assistant Compatibility: Amazon Alexa, Google Assistant
  • Access Point Power Supply: Mains adapter (5 V DC, 1.5 A)
  • Plug-in Switch Max Switching Capacity: 3680 W / 16 A (resistive load)
  • Plug-in Switch Operating Voltage: 230 V AC, 50 Hz
  • Window/Door Contact Battery Type: 2x AAA
  • Wireless Range: Up to 400 m (free field)
  • Security Features: AES encryption
  • App Compatibility: iOS (from 11.0), Android (from 5.0)
  • Installation: Wireless, easy setup
  • Expandability: Fully compatible with Homematic IP ecosystem
  • Color: White

Recommendations

This action pack provides everything you need to get started with smart home automation. The components are high-quality and the system is known for its reliability. For best results, place the Access Point centrally in your home and ensure the Window/Door Contact is properly aligned.

Specifications
Batteries included
No
Battery type
AAA
Brand
BOSCH SMARTHOME
Category
Smart Home Starter Kit
Connectivity technology
Wireless
EAN
4250494927741
Easy to install
Yes
Mobile operating systems supported
iOS, Android
Model
Smart Home Action Pack ONE
Mounting type
Wireless
MPN
4250494927741
Number of accessories (max)
3
Power source
Mains adapter
Product colour
White
Protection class
IP20
Software upgradeable
Yes
Weight
0.8 kg
Works with Amazon Alexa
Yes
Works with the Google Assistant
Yes
Price history over the last 6 months
BOSCH SMARTHOME Smart Home Action Pack ONE
Current
R1,485
Lowest
R1,273
Highest
R2,136
Change 24H
+R202   +16%
Week
+R204   +16%
Month
-R504   -25%

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