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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Bosch Serie 4 SMI4HTS14E dishwasher Semi built-in 13 place settings

Bosch Serie 4 SMI4HTS14E dishwasher Semi built-in 13 place settings
Bosch Serie 4 SMI4HTS14E dishwasher Semi built-in 13 place settings
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R20,358
Bosch Serie 4 SMI4HTS14E, Semi built-in, Full size (60 cm), Brushed steel, Buttons, 1.75 m, 1.65 m Bosch Serie 4 SMI4HTS14E. Appliance placement: Semi built-in, Product size: Full size (60 cm), Control panel colour: Brushed steel. Number of place settings: 13 place settings, Noise emission class: C... Read More
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Stock Out Of StockNo Stock Code 1723552 Brand BOSCH Model SMI4HTS14E Warranty 2 Years

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Bosch Serie 4 SMI4HTS14E, Semi built-in, Full size (60 cm), Brushed steel, Buttons, 1.75 m, 1.65 m

Bosch Serie 4 SMI4HTS14E. Appliance placement: Semi built-in, Product size: Full size (60 cm), Control panel colour: Brushed steel. Number of place settings: 13 place settings, Noise emission class: C, Noise level: 46 dB. Feet adjustment: 6 cm, Apps supported: Bosch Home Connect. Energy efficiency class: C, Water consumption per cycle: 9 L, Energy consumption per 100 cycles: 74 kWh. Width: 598 mm, Depth: 573 mm, Height: 815 mm

Key Highlights
  • Full size (60 cm) Semi built-in
  • 13 place settings
  • Energy efficiency class: C
  • Energy consumption per 100 cycles: 74 kWh
  • Noise emission class: C 46 dB
  • 60min 65°C, Auto 45-65°C, Eco 50°C, Favorite, Intensive 70°C
  • AquaStop function 24 h Delayed start timer
  • Wi-Fi controlled
Specifications
AC input frequency
50 - 60 Hz
AC input voltage
220 - 240 V
Adjustable feet
Yes
Appliance placement
Semi built-in
Apps supported
Bosch Home Connect
AquaStop function
Yes
Bosch technologies (dish washing)
Home Connect, Silence programme
Built-in display
Yes
Child lock
Yes
Connected load
2400 W
Control panel colour
Brushed steel
Control type
Buttons
Cord length
1.75 m
Current
10 A
Custom panel-ready
Yes
Cutlery compartment type
Basket
Cycle time
295 min
Delay start (max)
24 h
Delayed start timer
Yes
Depth
573 mm
Depth with door open
115 cm
Dishwashing programs
60min 65°C, Auto 45-65°C, Eco 50°C, Favorite, Intensive 70°C
Door colour
Not applicable
Dosage assistant
Yes
Drying efficiency index (EU 2017/1369)
1.061
Drying performance
C
Drying system
Heat exchanger
Energy consumption per 100 cycles
74 kWh
Energy consumption per cycle
0.736 kWh
Energy efficiency class
C
Energy efficiency index (EEI)
43.9
Energy efficiency scale
A to G
Extra dry
Yes
Feet adjustment
6 cm
Glass protection
Yes
Half-load
Yes
Height
815 mm
Inlet hose length
1.65 m
Installation compartment depth
55 cm
Installation compartment height (max)
87.5 cm
Installation compartment height (min)
81.5 cm
Installation compartment width
60 cm
Noise emission class
C
Noise level
46 dB
Number of place settings
13 place settings
Number of washing programs
6
Outlet hose length
1.9 m
Package weight
35.9 kg
Product size
Full size (60 cm)
Remaining time indication
Yes
Self-cleaning
Yes
Self-cleaning filter
Yes
Smartphone/tablet remote support
Yes
Upper basket adjustable height
Yes
Upper basket adjustable height levels
3
Water consumption per cycle
9 L
Weight
33.7 kg
Wi-Fi controlled
Yes
Width
598 mm

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