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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Bosch Serie 2 SMV2ITX09E dishwasher Fully built-in 13 place settings

Bosch Serie 2 SMV2ITX09E dishwasher Fully built-in 13 place settings
Bosch Serie 2 SMV2ITX09E dishwasher Fully built-in 13 place settings
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R19,366
Bosch Serie 2 SMV2ITX09E, Fully built-in, Full size (60 cm), Black, Buttons, 1.75 m, 1.65 m Bosch Serie 2 SMV2ITX09E. Appliance placement: Fully built-in, Product size: Full size (60 cm), Control panel colour: Black. Number of place settings: 13 place settings, Noise emission class: C, Noise level:... Read More
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Stock Out Of StockNo Stock Code 351341 Brand BOSCH Model SMV2ITX09E Warranty 2 Years

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Bosch Serie 2 SMV2ITX09E, Fully built-in, Full size (60 cm), Black, Buttons, 1.75 m, 1.65 m

Bosch Serie 2 SMV2ITX09E. Appliance placement: Fully built-in, Product size: Full size (60 cm), Control panel colour: Black. Number of place settings: 13 place settings, Noise emission class: C, Noise level: 46 dB. Feet adjustment: 6 cm, Apps functions: Remote diagnostics, Remote start. Energy efficiency class: E, Water consumption per cycle: 9.5 L, Energy consumption per 100 cycles: 94 kWh. Width: 598 mm, Depth: 550 mm, Height: 815 mm

Key Highlights
  • Full size (60 cm) Fully built-in
  • 13 place settings
  • Energy efficiency class: E
  • Energy consumption per 100 cycles: 94 kWh
  • Noise emission class: C 46 dB
  • 60min 65°C, Auto 45-65°C, Eco 50°C, Extra quiet, Favorite, Intensive 70°C, Pre-wash
  • AquaStop function 9 h Delayed start timer
  • Wi-Fi controlled
Specifications
AC input frequency
50/60 Hz
AC input voltage
220-240 V
Adjustable feet
Yes
Appliance placement
Fully built-in
Apps functions
Remote diagnostics, Remote start
AquaSensor function
Yes
AquaStop function
Yes
Bosch technologies (dish washing)
Home Connect, Silence On Demand
Built-in display
No
Buzzer
Yes
Child lock
Yes
Connected load
2400 W
Control panel colour
Black
Control type
Buttons
Cord length
1.75 m
Current
10 A
Custom panel-ready
Yes
Cutlery compartment type
Basket & drawer
Cycle time
250 min
Delay start (max)
9 h
Delay start (min)
3 h
Delayed start timer
Yes
Depth
550 mm
Depth with door open
115 cm
Dishwashing programs
60min 65°C, Auto 45-65°C, Eco 50°C, Extra quiet, Favorite, Intensive 70°C, Pre-wash
Door colour
Not applicable
Dosage assistant
Yes
Drying efficiency index (EU 2017/1369)
1.061
Drying performance
C
Energy consumption per 100 cycles
94 kWh
Energy consumption per cycle
0.937 kWh
Energy efficiency class
E
Energy efficiency index (EEI)
55.9
Energy efficiency scale
A to G
Extra dry
Yes
Feet adjustment
6 cm
Floor indicator light
Yes
Glass protection
Yes
Half-load
Yes
Height
815 mm
Inlet hose length
1.65 m
Installation compartment depth
55 cm
Installation compartment height (max)
87.5 cm
Installation compartment height (min)
81.5 cm
Installation compartment width
60 cm
Noise emission class
C
Noise level
46 dB
Number of place settings
13 place settings
Number of washing programs
5
Outlet hose length
1.9 m
Package weight
35.6 kg
Power consumption (left-on)
4 W
Power consumption (off)
0.5 W
Product size
Full size (60 cm)
Remaining time indication
Yes
Self-cleaning
Yes
Smartphone/tablet remote support
Yes
Temperature (max)
70 °C
Tub material
Polinox / stainless steel
Upper basket adjustable height
Yes
Washing efficiency index (EU 2017/1369)
1.121
Water consumption per cycle
9.5 L
Weight
33.5 kg
Wi-Fi controlled
Yes
Width
598 mm

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