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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Black Diamond Approach Down Hoody Men's Down Jacket Carbon Small

Black Diamond Approach Down Hoody Men's Down Jacket Carbon Small
Black Diamond Approach Down Hoody Men's Down Jacket Carbon Small
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R8,054
+R19 Reward
When the temperature drops and the wind picks up, a lightweight yet warm layer is essential for staying comfortable on the move. The Black Diamond Approach Down Hoody delivers exceptional warmth without the bulk, making it the go-to choice for climbers, mountaineers, and hikers who demand performanc... Read More
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Stock 4 Code 3368383 Brand BLACK DIAMOND Model 593655 Warranty 2 Years

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Estimated delivery Thursday, October 1
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When the temperature drops and the wind picks up, a lightweight yet warm layer is essential for staying comfortable on the move. The Black Diamond Approach Down Hoody delivers exceptional warmth without the bulk, making it the go-to choice for climbers, mountaineers, and hikers who demand performance in cold conditions. Its 800-fill-power HyperDRY™ goose down insulation provides an outstanding warmth-to-weight ratio, while the PFC-free DWR finish sheds light precipitation, keeping you dry and focused on the route ahead.

Who is it for

This hoody is built for outdoor enthusiasts who need reliable warmth in a highly packable package. Whether you're leading a pitch on a cold morning, belaying in the shade, or simply heading out for a winter hike, the Approach Down Hoody offers the perfect balance of insulation, breathability, and mobility. Its slim fit and helmet-compatible hood make it equally at home on technical climbs and everyday adventures.

Main features

  • 800-fill-power RDS-certified HyperDRY™ goose down insulation for superior warmth and compressibility
  • 10D lightweight nylon ripstop shell with PFC-free DWR finish for durability and water resistance
  • Helmet-compatible hood with elasticized cuffs and adjustable drawcord hem for a secure fit
  • Two zippered hand pockets and one zippered chest pocket; jacket stows into chest pocket for easy packing
  • YKK Vislon zippers for smooth, reliable operation
  • Slim fit for efficient layering and unrestricted movement

Specifications

  • Product type: Down Insulated Hoody
  • Gender: Men's
  • Insulation Type: 800-fill-power RDS-certified HyperDRY™ goose down
  • Shell Material: 10D Lightweight Nylon Ripstop
  • DWR Finish: Yes, PFC-free
  • Lining Material: Nylon
  • Pockets: 2 Zippered Hand Pockets, 1 Zippered Chest Pocket
  • Packability Feature: Stows into zippered chest pocket
  • Hood: Helmet-compatible
  • Zipper Type: YKK Vislon
  • Cuffs: Elasticized
  • Hem: Drawcord Adjustable
  • Fit: Slim
  • Sustainability: RDS Certified Down, PFC-free DWR
  • Intended Use: Climbing, Mountaineering, Hiking, Everyday
  • Color: Carbon
  • Size: Small
  • Weight: 249 g (8.8 oz) for Men's Medium

Tips

For optimal loft and longevity, store the jacket uncompressed in a dry place. When packing, use the chest pocket stuff sack to minimize volume without damaging the down. Wash with a down-specific detergent and tumble dry with tennis balls to restore loft.

Specifications
Brand
Black Diamond
Category
Men's Down Jacket
EAN
793661652236
Model
Approach Down Hoody
MPN
593655
Product colour
Carbon
Waterproof
No
Weight
0.35 kg
Price history over the last 6 months
Black Diamond Approach Down Hoody Men's Down Jacket Carbon Small
Current
R8,054
Lowest
R5,265
Highest
R8,054
Change 24H
+R2,755   +52%
Week
+R2,789   +53%
Month
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