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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Bixolon Serial Interface Cable RS-232 DB9 Female to DB9 Male 1.8m Black for POS Printers

Bixolon Serial Interface Cable RS-232 DB9 Female to DB9 Male 1.8m Black for POS Printers
Bixolon Serial Interface Cable RS-232 DB9 Female to DB9 Male 1.8m Black for POS Printers
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R686
+R2 Reward
The Bixolon Serial Interface Cable (K604-00013C) is a high-quality RS-232 serial cable designed for reliable data transfer between Bixolon POS printers and host systems. With a length of 1.8 meters (6 feet) and a durable black PVC jacket, this cable ensures stable connectivity in retail and industri... Read More
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Stock 15 Code 2945176 Brand BIXOLON Model K604-00013C Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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The Bixolon Serial Interface Cable (K604-00013C) is a high-quality RS-232 serial cable designed for reliable data transfer between Bixolon POS printers and host systems. With a length of 1.8 meters (6 feet) and a durable black PVC jacket, this cable ensures stable connectivity in retail and industrial environments.

Advantages

This cable offers a straight-through pin configuration for seamless asynchronous serial communication. Its nickel-plated connectors provide corrosion resistance and long-lasting performance. The shielded design minimizes electromagnetic interference, ensuring error-free data transmission.

Suitable for

  • Bixolon SRP series and SLP series POS printers
  • Connecting printers to computers or POS terminals
  • Retail, hospitality, and warehouse applications

Key specifications

  • Cable Type: Serial Interface Cable
  • Interface Standard: RS-232
  • Connector 1: D-sub 9-pin (DB9) Female
  • Connector 2: D-sub 9-pin (DB9) Male
  • Cable Length: 1.8 m (6 ft)
  • Color: Black
  • Jacket Material: PVC
  • Shielding: Yes
  • Connector Plating: Nickel
  • Pin Configuration: Straight-through
  • Data Transfer Protocol: Asynchronous Serial
  • Application: Printer to Host Connection

Recommendations

For optimal performance, use this cable with compatible Bixolon printers. Ensure the connectors are securely fastened to avoid signal loss. This cable is not a null modem or crossover cable; it is a straight-through serial cable for direct printer-to-host connections.

Specifications
Baud rate
Asynchronous
Brand
BIXOLON
Cable length
1.8 m
Category
Serial Cable
Connector 1
D-sub 9-pin (DB9)
Connector 1 form factor
Straight
Connector 1 gender
Female
Connector 2
D-sub 9-pin (DB9)
Connector 2 form factor
Straight
Connector 2 gender
Male
Data bits
8
EAN
5715063034811
Model
K604-00013C
MPN
K604-00013C
Product colour
Black
Stop bits
1
Weight
0.15 kg
Price history over the last 6 months
Bixolon Serial Interface Cable RS-232 DB9 Female to DB9 Male 1.8m Black for POS Printers
Current
R686
Lowest
R194
Highest
R686
Change 24H
+R9   +1%
Week
+R492   +254%
Month
+R492   +254%

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