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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Beurer HK 123 XXL Electric Heating Pad Grey 100 W 20017

Beurer HK 123 XXL Electric Heating Pad Grey 100 W 20017
Beurer HK 123 XXL Electric Heating Pad Grey 100 W 20017
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R1,349
+R4 Reward
Relieve muscle tension and stay warm with the Beurer HK 123 XXL heating pad. Its extra-large 60 x 40 cm surface covers your back, shoulders, or legs, while the soft fleece provides gentle, breathable comfort. Six temperature settings and fast heating let you find the perfect warmth quickly, and the ... Read More
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Stock 7 Code 3519858 Brand BEURER Model 20017 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
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Relieve muscle tension and stay warm with the Beurer HK 123 XXL heating pad. Its extra-large 60 x 40 cm surface covers your back, shoulders, or legs, while the soft fleece provides gentle, breathable comfort. Six temperature settings and fast heating let you find the perfect warmth quickly, and the Beurer Safety System with automatic shut-off after 90 minutes ensures peace of mind.

Who is it for

Anyone seeking targeted heat therapy for large body areas, including those with chronic muscle pain or anyone who simply wants cozy warmth on cold days.

Main features

  • XXL size: 60 x 40 cm for broad coverage
  • Extra soft, breathable fleece material
  • 6 temperature settings with illuminated display
  • Fast heating function
  • Beurer Safety System (BSS) with overheat protection
  • Automatic switch-off after approx. 90 minutes
  • Machine washable at 30°C (controller removed)
  • Removable switch for easy cleaning
  • Oeko-Tex Standard 100 certified

Specifications

  • Power: 100 W
  • Voltage: 220-240 V, 50-60 Hz
  • Colour: Grey
  • Material: Fleece
  • Type: Electric heating pad
  • Number of heating levels: 6
  • Auto power off: Yes
  • Overheat protection: Yes
  • Washable: Yes
  • Product colour: Grey

Tips

For best results, place the heating pad directly on the desired area and start with a lower setting, increasing as needed. Always remove the controller before washing and allow the pad to dry completely before use.

Specifications
Auto power off
Yes
Brand
Beurer
Category
Heating Pad
Colour of product
Grey
EAN
4052095200175
Material
Fleece
Model
HK 123 XXL
MPN
20017
Number of heating levels
6
Overheat protection
Yes
Power
100 W
Product colour
Grey
Product type
Heating Pad
Type
Electric Heating Pad
Voltage
220-240 V, 50-60 Hz
Washable
Yes
Weight
1 kg
Price history over the last 6 months
Beurer HK 123 XXL Electric Heating Pad Grey 100 W 20017
Current
R1,349
Lowest
R1,336
Highest
R1,349
Change 24H
+R13   +1%
Week
—   
Month
—   

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