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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Berghaus MTN Guide Alpine Pro Jacket Women's - Monument/Grey Pinstripe, XS

Berghaus MTN Guide Alpine Pro Jacket Women's - Monument/Grey Pinstripe, XS
Berghaus MTN Guide Alpine Pro Jacket Women's - Monument/Grey Pinstripe, XS
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R6,551
The Berghaus MTN Guide Alpine Pro Jacket is a premium women's hardshell designed for the most demanding alpine conditions. Engineered with GORE-TEX Pro Most Rugged technology, this jacket delivers exceptional waterproofing and breathability, ensuring you stay dry and comfortable during intense mount... Read More
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Stock Out Of StockNo Stock Code 3100595 Brand BERGHAUS Model 468464 Warranty 2 Years

Shipping & Returns

The Berghaus MTN Guide Alpine Pro Jacket is a premium women's hardshell designed for the most demanding alpine conditions. Engineered with GORE-TEX Pro Most Rugged technology, this jacket delivers exceptional waterproofing and breathability, ensuring you stay dry and comfortable during intense mountain pursuits.

Advantages

Featuring a 28,000 mm HH waterproof rating and RET < 9 breathability, this jacket offers reliable protection against harsh weather while allowing moisture vapor to escape. The fully taped seams and PFC-free DWR finish enhance durability and environmental responsibility. The helmet-compatible hood and YKK AquaGuard Vislon zippers provide secure, water-resistant closure.

Suitable for

  • Mountaineering
  • Alpine Climbing
  • Ski Touring
  • Trekking

Key specifications

  • Product Type: Hardshell Jacket
  • Gender: Women's
  • Membrane: GORE-TEX Pro Most Rugged
  • Waterproof Rating: 28,000 mm HH
  • Breathability: RET < 9
  • Main Fabric: 100% Polyamide face, GORE-TEX ePTFE membrane, Polyamide backer
  • Fit: Alpine / Athletic
  • Hood: Helmet-compatible, fully adjustable
  • Zippers: YKK AquaGuard Vislon (water-resistant)
  • Pockets: 2 harness-compatible hand pockets, 1 internal chest pocket
  • Cuff Adjustment: Hook-and-loop
  • Hem Adjustment: Dual drawcord
  • Seams: Fully taped
  • Sustainability: PFC-free DWR finish
  • Windproof: Yes
  • Colour: Monument / Grey Pinstripe
  • Size: XS

Recommendations

For optimal performance, layer this jacket over a mid-layer for cold conditions. The athletic fit allows freedom of movement while climbing or skiing. Pair with Berghaus waterproof trousers for complete protection.

Specifications
Brand
BERGHAUS
Category
Hardshell Jacket
EAN
5054773729656
Model
468464
MPN
468464
Product colour
Monument/Grey Pinstripe
Product type
Hardshell Jacket
Weight
0.3 kg
Price history over the last 6 months
Berghaus MTN Guide Alpine Pro Jacket Women's - Monument/Grey Pinstripe, XS
Current
R6,551
Lowest
R4,383
Highest
R6,551
Change 24H
+R1,812   +38%
Week
+R1,859   +40%
Month
+R1,807   +38%

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