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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Baseus Star-Lord Power Bank 10000mAh 22.5W with Digital Display and USB-C Cable 30cm - White

Baseus Star-Lord Power Bank 10000mAh 22.5W with Digital Display and USB-C Cable 30cm - White
Baseus Star-Lord Power Bank 10000mAh 22.5W with Digital Display and USB-C Cable 30cm - White
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R496
The Baseus Star-Lord Power Bank combines high capacity, fast charging, and a sleek design to keep your devices powered throughout the day. With 10000mAh capacity and 22.5W maximum output, it supports PD3.0, QC3.0, SCP, FCP, and AFC protocols for rapid charging of smartphones, tablets, and more. The ... Read More
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Stock Out Of StockNo Stock Code 2722988 Brand BASEUS Model 6932172628697 Warranty 2 Years

Shipping & Returns

The Baseus Star-Lord Power Bank combines high capacity, fast charging, and a sleek design to keep your devices powered throughout the day. With 10000mAh capacity and 22.5W maximum output, it supports PD3.0, QC3.0, SCP, FCP, and AFC protocols for rapid charging of smartphones, tablets, and more. The digital LED display shows exact battery percentage, so you always know your remaining power. Included is a 30cm USB-C to USB-C cable for immediate use.

Advantages

Compact and lightweight, the Star-Lord fits easily in a pocket or bag. Its dual output ports (USB-A and USB-C) allow simultaneous charging of two devices. The intelligent chip provides overcharge, over-discharge, over-current, short-circuit, over-voltage, and over-temperature protection for safe operation.

Suitable for

  • Smartphones (iPhone, Samsung, Xiaomi, etc.)
  • Tablets and iPads
  • Wireless earbuds and smartwatches
  • Other USB-powered devices

Key specifications

  • Battery Capacity: 10000mAh (37Wh)
  • Rated Capacity: 5800mAh (5V/3A)
  • Max Output Power: 22.5W
  • Battery Type: Lithium Polymer
  • Input: USB-C (5V/3A, 9V/2A – 18W Max)
  • Output USB-A: 5V/3A, 9V/2A, 10V/2.25A (22.5W Max)
  • Output USB-C: 5V/3A, 9V/2.22A, 12V/1.5A (20W Max)
  • Simultaneous Output: 5V/3A
  • Fast Charging Protocols: PD3.0, QC3.0, SCP, FCP, AFC
  • Display: Digital LED (Battery Percentage)
  • Included Cable: USB-C to USB-C (3A, 30cm)
  • Material: ABS + PC
  • Color: White
  • Safety: Overcharge, Over-discharge, Over-current, Short-circuit, Over-voltage, Over-temperature Protection
  • Charging Time: Approx. 3-4 hours (with 18W PD charger)

Recommendations

For optimal performance, use a high-quality USB-C cable and a PD charger. The power bank automatically detects connected devices and delivers the fastest compatible charge. Ideal for travel, daily commutes, and emergency backup.

Specifications
Brand
Baseus
Cable Included
USB-C to USB-C (3A, 30cm)
Cable length
30 cm
Category
Power Bank
Circuit Protection
Overcharge, Over-discharge, Over-current, Short-circuit, Over-voltage, Over-temperature
EAN
6932172628697
Material
ABS + PC
Maximum Output Power
22.5 W
Model
Star-Lord
MPN
6932172628697
Product colour
White
Product type
Power Bank
Special features
Digital display, fast charging PD3.0/QC3.0/SCP/FCP/AFC, dual output, safety protection
Weight
0.236 kg
Price history over the last 6 months
Baseus Star-Lord Power Bank 10000mAh 22.5W with Digital Display and USB-C Cable 30cm - White
Current
R496
Lowest
R467
Highest
R501
Change 24H
+R9   +2%
Week
+R8   +2%
Month
+R16   +3%

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