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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Baseus EnerFill FC31 20000 mAh 22.5W USB-C + Lightning Power Bank Black

Baseus EnerFill FC31 20000 mAh 22.5W USB-C + Lightning Power Bank Black
Baseus EnerFill FC31 20000 mAh 22.5W USB-C + Lightning Power Bank Black
Baseus EnerFill FC31 20000 mAh 22.5W USB-C + Lightning Power Bank Black
Baseus EnerFill FC31 20000 mAh 22.5W USB-C + Lightning Power Bank Black
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R666
The Baseus EnerFill FC31 is a high-capacity 20000 mAh power bank designed for users who need reliable, fast charging on the go. With built-in USB-C and Lightning cables, it offers convenient charging for a wide range of devices without the need to carry extra cords. The power bank supports multiple ... Read More
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Stock Out Of Stock Code 3048487 Brand BASEUS Model 6932172691196 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
Payment options
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The Baseus EnerFill FC31 is a high-capacity 20000 mAh power bank designed for users who need reliable, fast charging on the go. With built-in USB-C and Lightning cables, it offers convenient charging for a wide range of devices without the need to carry extra cords. The power bank supports multiple fast charging protocols including PD3.0 and QC3.0, delivering up to 22.5W total output.

Advantages

Built-in USB-C and Lightning cables eliminate the need for separate cables, reducing clutter and ensuring you always have the right connector. The LED digital display shows remaining battery capacity, so you know exactly how much power is left. With a 20000 mAh capacity, it can charge most smartphones multiple times and is perfect for travel, outdoor activities, or daily use.

Suitable for

  • Smartphones (iPhone, Android) with USB-C or Lightning ports
  • Tablets, e-readers, and other USB-powered devices
  • Travelers, commuters, and outdoor enthusiasts
  • Users who need a reliable backup power source

Key specifications

  • Battery Capacity: 20000 mAh / 3.7V / 74Wh
  • Rated Capacity: 12000 mAh (5V/3A)
  • Max Output Power: 22.5W
  • Battery Type: Lithium Polymer (Li-Po)
  • Input: USB-C (5V/3A, 9V/2A, 18W Max)
  • Output USB-C Port: 5V/3A, 9V/2.22A, 12V/1.5A (20W Max)
  • Output USB-A Port: 5V/3A, 9V/2A, 12V/1.5A (18W Max)
  • Output Built-in USB-C Cable: 5V/3A, 9V/2.22A, 12V/1.5A (20W Max)
  • Output Built-in Lightning Cable: 5V/2.4A, 9V/2.22A (20W Max)
  • Total Output: 5V/3A
  • Fast Charging Protocols: PD3.0, QC3.0, FCP, AFC, SCP
  • Display: LED Digital Display
  • Material: ABS + PC
  • Color: Black
  • Safety: Overcharge, Over-discharge, Overcurrent, Overvoltage, Overtemperature, Short-circuit
  • Simultaneous Charging: Up to 4 devices

Recommendations

For optimal performance, use a PD-compatible charger to recharge the power bank quickly. The built-in cables are designed for charging only; data transfer is not supported. This power bank is ideal for users who want a versatile, high-capacity solution with integrated cables.

Specifications
Brand
Baseus
Cable Included
Built-in USB-C and Lightning cables
Category
Power Bank
Circuit Protection
Overcharge, Over-discharge, Overcurrent, Overvoltage, Overtemperature, Short-circuit
EAN
6932172691196
Material
ABS + PC
Maximum input voltage
9V
Maximum Output Power
22.5W
Model
FC31
MPN
FC31
Product colour
Black
Product type
Power Bank
Special features
Built-in cables, Digital display, Multi-protocol fast charging
Weight
0.365 kg
Price history over the last 6 months
Baseus EnerFill FC31 20000 mAh 22.5W USB-C + Lightning Power Bank Black
Current
R666
Lowest
R548
Highest
R666
Change 24H
+R20   +3%
Week
+R25   +4%
Month
+R82   +14%

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