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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea

Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
0 reviews • Write a review
R4,131
The Bang & Olufsen BeoPlay EX Headset delivers a premium true wireless stereo experience with exceptional sound quality and adaptive features. Designed for seamless connectivity with cellular phones, PCs, and tablets, these in-ear headphones combine sophisticated engineering with user-friendly contr... Read More
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Stock Out Of StockNo Stock Code 28488 Brand BANG & OLUFSEN Model 1240600 Warranty 2 Years

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The Bang & Olufsen BeoPlay EX Headset delivers a premium true wireless stereo experience with exceptional sound quality and adaptive features. Designed for seamless connectivity with cellular phones, PCs, and tablets, these in-ear headphones combine sophisticated engineering with user-friendly controls for an immersive audio journey.

Key features

  • 9.2 mm dynamic drivers with a frequency response of 20Hz–22kHz and sensitivity of 108 dB for rich, detailed sound
  • Bluetooth 5.2 wireless technology with a range of up to 10 meters for stable, low-latency connectivity
  • Six beamforming microphones with omnidirectional pickup for clear calls and voice capture
  • Adaptive active noise cancellation and transparency mode switch for customizable listening environments
  • Lithium-ion battery providing up to 8 hours of average run time with convenient audio controls including volume, play/pause, and call answer/end
  • In-ear form factor with a 32 Ω impedance for efficient power use and compatibility with various devices
Specifications
Audio Controls
Volume
Audio Output Mode
Stereo
Audio System Type
Headset
Battery Average Run Time
8 hr
Battery Current Capacity
70 mAh
Battery technology
Lithium Ion
Box Height (mm)
575 mm
Box Length (mm)
110 mm
Box Weight Brutto (kg)
0.29 kg
Box Width (mm)
110 mm
Brand
Bang & Olufsen
Built-in Devices
LED Indicator
Cable Included
USB Type A to Type C Cable
Category
In-Ear Earphones
Connectivity technology
Wireless
Depth (mm)
22.1 mm
Destination
Cellular Phone
Driver diameter
9.2 mm
EAN
5705260094015
EAN Code
5705260094015
External Color
Black Anthracite
Features
Adaptive Noise Cancelling
Form factor
In-ear
Frequency response
20Hz-22kHz
Headphones Technology
Dynamic
Height (mm)
48 mm
Impedance
32 Ω
Included Accessories
Quick Start Guide
Material
Plastic
Max. Range Indoors
10 m
Microphone Features
6 Beamforming Microphones
Microphone Form Factor
Built-in
Model
1240600
Mount Type
In-Ear
MPN
1240600
Networking Compliant Standards
Bluetooth 5.2
Networking Form Factor
Integrated
Networking Type
Bluetooth Adapter
Nominal Weight
0.053 kg
Pack Height (mm)
57.5 mm
Pack Length (mm)
110 mm
Pack Weight Brutto (kg)
0.29 kg
Pack Weight Netto (kg)
0.253 kg
Pack Width (mm)
110 mm
Package type
Box
Packs in Box
1
Pieces in pack
1
Power Device Location
External
Product colour
Black
Product type
Adapter
Protection Standarts
IP57
Retail Packaging Net Weight Carton
0.026 kg
Retail Packaging Net Weight Plastic
0.011 kg
Sensitivity
108 dB
Size
9.2 mm
System Components
2 Speakers
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
66.2 mm
Wireless technology
Bluetooth
Price history over the last 6 months
Bang & Olufsen BeoPlay EX Headset True Wireless Stereo (TWS) in-ea
Current
R4,131
Lowest
R3,781
Highest
R4,184
Change 24H
-R25   -1%
Week
-R24   -1%
Month
+R349   +9%

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