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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour

Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
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R3,132
+R8 Reward
The Ariete Vintage Espresso is a coffee machine with an elegant and refined design, featuring the latest technology for ground coffee or ESE pods. The 900 W aluminium boiler and the 15 bar pressure pump guarantee a full-bodied and creamy espresso, with an intense and fragrant aroma. Maximum convenie... Read More
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Stock 1 Code 765765 Brand ARIETE Model 00M138915AR0 Warranty 2 Years

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Estimated delivery Thursday, October 1
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The Ariete Vintage Espresso is a coffee machine with an elegant and refined design, featuring the latest technology for ground coffee or ESE pods. The 900 W aluminium boiler and the 15 bar pressure pump guarantee a full-bodied and creamy espresso, with an intense and fragrant aroma. Maximum convenience with the removable stainless steel drip tray and the removable 0.9 litre tank for easy filling. The Maxi-Cappuccino device is the ideal ally for the preparation of milk froth in perfect combination with Italian espresso. The Ariete 1389 Vintage features an intelligent stand-by device that turns off the power after 30 minutes of inactivity. Ariete makes iconic and functional products: the Vintage Line combines Italian design with the ease of use that is the hallmark of Ariete, leader in breakfast products.The Ariete Vintage Espresso is a coffee machine with an elegant and refined design, featuring the latest technology for ground coffee or ESE podsThe 900 W aluminium boiler and the 15 bar pressure pump guarantee a full-bodied and creamy espresso, with an intense and fragrant aromaExcellent convenience with the removable stainless steel drip tray and the removable 0.9 litre tank for easy fillingThe Maxi-Cappuccino device is the perfect ally for the preparation of milk froth in combination with Italian espressoAriete makes iconic and functional products: the Vintage Line combines Italian design with the ease of use that is the hallmark of Ariete

Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour. Product type: Espresso machine, Coffee maker type: Manual, Water tank capacity: 0.9 L, Coffee input type: Ground coffee, Coffee pod, Reservoir for brewed coffee: Cup, Capacity in cups: 2 cups, Number of spouts: 2. Display type: Analog. Power: 900 W. Product colour: Light Blue

Key Highlights
  • Countertop Manual Espresso machine 0.9 L
  • Ground coffee, Coffee pod
  • 2 cups 15 bar
  • Built-in display
  • Espresso making Cappuccino making
  • 900 W
  • Light Blue
Specifications
Adjustable coffee spout height
No
Adjustable coffee spout width
No
Adjustable coffee strength
No
Anti-scale system
Yes
Appliance placement
Countertop
Automatic capsule ejection
No
Built-in display
Yes
Built-in grinder
No
Built-in light
No
Built-in milk frother
Yes
Buzzer
No
Capacity in cups
2 cups
Cappuccino making
Yes
Certification
CE
Clock function
No
Coffee capsule/pod system
Easy Serving Espresso pod (E.S.E.)
Coffee filter
Yes
Coffee input type
Ground coffee, Coffee pod
Coffee maker type
Manual
Compliance certificates
CE
Control type
Buttons
Cup holder
Yes
Cup warmer
No
Depth
230 mm
Descaling function
No
Display type
Analog
Espresso making
Yes
Height
310 mm
Hot water system
No
Indication light
Yes
Keep warm function
No
Master (outer) case gross weight
5.02 kg
Master (outer) cases per pallet
40 pc(s)
Maximum operating pressure
15 bar
Measuring cup
Yes
Multi beverage
Yes
Non-slip feet
Yes
Number of spouts
2
Package depth
275 mm
Package height
240 mm
Package weight
5.02 kg
Package width
325 mm
Power
900 W
Product colour
Light Blue
Product type
Espresso machine
Products per intermodal container (20ft)
884 pc(s)
Products per intermodal container (40ft)
1820 pc(s)
Products per intermodal container (40ft, HC)
2030 pc(s)
Products per master (outer) case
1 pc(s)
Products per pallet
40 pc(s)
Quantity per pack
1 pc(s)
Removable brewing group
Yes
Removable drip tray
Yes
Removable water tank
Yes
Reservoir for brewed coffee
Cup
Self-cleaning
No
Standby function
Yes
Steam pipe
Yes
Timer
No
Visible water level
Yes
Warranty period
2 year(s)
Water level indicator
Yes
Water tank capacity
0.9 L
Weight
3.69 kg
Width
280 mm

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Price history over the last 6 months
Ariete 1389 Vintage Espresso Coffee Machine - Espresso coffee machine for ground coffee or ESE pods, in a pastel blue colour
Current
R3,132
Lowest
R2,352
Highest
R3,800
Change 24H
-R77   -2%
Week
+R324   +12%
Month
+R186   +6%

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