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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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upcycle it Apple iPad Air 2 64 GB 24.6 cm (9.7 inch) Wi-Fi 5 (802.11ac) iOS 10 Refurbished Grey

upcycle it Apple iPad Air 2 64 GB 24.6 cm (9.7 inch) Wi-Fi 5 (802.11ac) iOS 10 Refurbished Grey
upcycle it Apple iPad Air 2 64 GB 24.6 cm (9.7 inch) Wi-Fi 5 (802.11ac) iOS 10 Refurbished Grey
R8,646
upcycle it Apple iPad Air 2, 24.6 cm (9.7"), 2048 x 1536 pixels, 64 GB, 1.5 GHz, iOS 10, Grey upcycle it Apple iPad Air 2. Display diagonal: 24.6 cm (9.7"), Display resolution: 2048 x 1536 pixels. Internal storage capacity: 64 GB. Processor frequency: 1.5 GHz, Processor family: Apple, Processor mod... Read More
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Stock Out Of StockNo Stock Code 2406642 Brand APPLE REFURBISHED Model IPADAIR2-B002 Warranty 2 Years

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upcycle it Apple iPad Air 2, 24.6 cm (9.7"), 2048 x 1536 pixels, 64 GB, 1.5 GHz, iOS 10, Grey

upcycle it Apple iPad Air 2. Display diagonal: 24.6 cm (9.7"), Display resolution: 2048 x 1536 pixels. Internal storage capacity: 64 GB. Processor frequency: 1.5 GHz, Processor family: Apple, Processor model: A8X. Rear camera resolution (numeric): 8 MP, Rear camera type: Single camera, Front camera resolution (numeric): 1.2 MP, Front camera. Top Wi-Fi standard: Wi-Fi 5 (802.11ac). Weight: 437 g. Operating system installed: iOS 10. Product colour: Grey

Key Highlights
  • Slate Mobile tablet Grey
  • 24.6 cm (9.7") 2048 x 1536 pixels IPS
  • Apple A8X 1.5 GHz
  • 64 GB Flash
  • Single camera 8 MP Front camera 1.2 MP
  • Wi-Fi 5 (802.11ac) Bluetooth 4.0
  • Lithium Polymer (LiPo) 27.3 Wh 10 h
  • iOS 10
Specifications
Accelerometer
Yes
AirPlay
Yes
Ambient light sensor
Yes
Archive formats supported
Zip
Assisted GPS (A-GPS)
No
Audio formats supported
AAC, AAX, AAX+, AIFF, HE-AAC, MP3, WAV
Auto focus
Yes
Barometer
Yes
Battery capacity
27.3 Wh
Battery life (max)
10 h
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
4.0
Browsing time (Wi-Fi)
10 h
Built-in microphone
Yes
Built-in speaker(s)
Yes
Card reader integrated
No
Colour name
Space grey
Combo headphone/mic port
No
Compatible memory cards
Not supported
Continuous audio playback time
10 h
Continuous video playback time
10 h
Coprocessor
Yes
Coprocessor model
M8
DC-in jack
No
Depth
6.1 mm
Device type
Mobile tablet
Digital zoom
3x
Display diagonal
24.6 cm (9.7")
Display resolution
2048 x 1536 pixels
Document formats supported
DOC, DOCX, HTM, HTML, ICS, Key, PDF, PPT, PPTX, RTF, TXT, VCF, XLS, XLSX
Electronic compass
Yes
Face detection
Yes
Fingerprint reader
Yes
Form factor
Slate
Frequency range
20 - 20000 Hz
Front camera
Yes
Front camera resolution (numeric)
1.2 MP
Geotagging
Yes
GPS (satellite)
No
Gyroscope
Yes
HDMI ports quantity
0
Headphone connectivity
3.5 mm
Headphone out
Yes
Height
240 mm
Image formats supported
GIF, JPG, TIF
Internal storage capacity
64 GB
Keyboard included
No
LED backlight
Yes
Lightning connector
Yes
Maximum video resolution
1920 x 1080 pixels
Microphone in
No
Mobile network connection
No
Native aspect ratio
4:3
Number of built-in speakers
2
Operating altitude
0 - 3000 m
Operating relative humidity (H-H)
5 - 95%
Operating system installed
iOS 10
Operating temperature (T-T)
0 - 35 °C
Panel type
IPS
Pixel density
264 ppi
Platform
iOS
Position location
No
Processor cores
2
Processor family
Apple
Processor frequency
1.5 GHz
Processor manufacturer
Apple
Processor model
A8X
Product colour
Grey
Rear camera
Yes
Rear camera resolution (numeric)
8 MP
Rear camera type
Single camera
Refurbished
Yes
SmartCard slot
No
Storage media
Flash
Storage temperature (T-T)
-20 - 45 °C
Top Wi-Fi standard
Wi-Fi 5 (802.11ac)
Touch technology
Multi-touch
Touchscreen type
Capacitive
USB 2.0 ports quantity
0
Video call
Yes
Video capturing speed
120 fps
Video compression formats
H.264, M-JPEG, MPEG4
Video formats supported
AVI, M4V, MOV, MP4
Video recording
Yes
Video recording modes
1080p, 720p
Video stabilizer
Yes
Voice call
Yes
Weight
437 g
Wi-Fi standards
802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Width
169.5 mm
Windows operating systems supported
Yes

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