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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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APC Start-UP Service 5X8 - Installation / Training - 1 Incident - On-Site - 8x5 - for P/N: ACRC501, ACRD500, ACRD501, ACRD600, ACRD600P, ACRD601, ACRD601P, ACRD602, ACRD602P (WSTRTUP5X8-AX-41)

APC Start-UP Service 5X8 - Installation / Training - 1 Incident - On-Site - 8x5 - for P/N: ACRC501, ACRD500, ACRD501, ACRD600, ACRD600P, ACRD601, ACRD601P, ACRD602, ACRD602P (WSTRTUP5X8-AX-41)
APC Start-UP Service 5X8 - Installation / Training - 1 Incident - On-Site - 8x5 - for P/N: ACRC501, ACRD500, ACRD501, ACRD600, ACRD600P, ACRD601, ACRD601P, ACRD602, ACRD602P (WSTRTUP5X8-AX-41)
R44,757
Ensure your APC cooling and monitoring systems are deployed correctly and your team is fully trained with the APC Start-UP Service 5X8. This professional service includes on-site installation and configuration, plus on-site training for one incident, all delivered by an APC certified technician duri... Read More
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Stock Out Of StockNo Stock Code 3527852 Brand APC Model WSTRTUP5X8-AX-41 Warranty 2 Years

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Ensure your APC cooling and monitoring systems are deployed correctly and your team is fully trained with the APC Start-UP Service 5X8. This professional service includes on-site installation and configuration, plus on-site training for one incident, all delivered by an APC certified technician during standard business hours (8x5).

Overview

The APC Start-UP Service 5X8 is designed for APC NetBotz and InRow Cooling solutions. It covers a single service incident and is compatible with specific part numbers: ACRC501, ACRD500, ACRD501, ACRD600, ACRD600P, ACRD601, ACRD601P, ACRD602, ACRD602P. The service objective is to ensure proper system deployment and user proficiency, with deliverables including an operational system, trained staff, and a service completion report.

What stands out

  • On-site installation and configuration by an APC certified technician
  • On-site training to ensure your staff can operate the system effectively
  • Coverage for one incident, providing focused support for your deployment
  • Service available 8 hours a day, 5 days a week (8x5) for business-hours convenience
  • Compatible with APC NetBotz and InRow Cooling product series

Technical details

  • Service Type: Start-Up Service
  • Service Scope: Installation & Configuration
  • Service Component: On-site Training
  • Service Incident Coverage: 1 Incident
  • Service Location: On-site
  • Service Availability: 8x5
  • Supported Product Category: Data Center Cooling & Monitoring Solutions
  • Compatible Product Series: APC NetBotz, APC InRow Cooling
  • Compatible Part Numbers: ACRC501, ACRD500, ACRD501, ACRD600, ACRD600P, ACRD601, ACRD601P, ACRD602, ACRD602P
  • Service Provider: APC Certified Technician
  • Service Model: Professional Services
  • Manufacturer Service ID: WSTRTUP5X8-AX-41

Our verdict

A reliable start-up service that ensures your APC cooling and monitoring equipment is installed correctly and your team is ready to use it from day one.

Key Highlights
  • Start-up Service Provided 8/5 Or 24/7 Scheduling
  • Qualified and Approved Service Personnel
  • Installation Inspection
  • Customer Support Staff Training on Basic Operation of The Equipment
  • EcoStruxure IT Free
Specifications
Brand
APC
Category
Service
EAN
4054318535965
Model
Start-UP Service 5X8
MPN
WSTRTUP5X8-AX-41
Type
Start-Up Service
Weight
1.2 kg

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Price history over the last 6 months
APC Start-UP Service 5X8 - Installation / Training - 1 Incident - On-Site - 8x5 - for P/N: ACRC501, ACRD500, ACRD501, ACRD600, ACRD600P, ACRD601, ACRD601P, ACRD602, ACRD602P (WSTRTUP5X8-AX-41)
Current
R44,757
Lowest
R44,757
Highest
R44,855
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