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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White

AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
AG Neovo MX-22 computer monitor 54.6 cm (21.5 inch) 1920 x 1080 pixels Full HD LCD White
R23,425
The MX-22 is a 22-inch DICOM monitor featuring Full HD 1080p resolution, low-voltage power supply with IEC / EN 60601-1 certified. Compatible with DICOM Part 14 standard, it ensures accurate and excellent medical image quality, colour reproduction, and image contrast. Equipped with NeoV™ Optical Har... Read More
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Stock Out Of StockNo Stock Code 2527856 Brand AG NEOVO Model MX2200A1E0100 Warranty 2 Years

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The MX-22 is a 22-inch DICOM monitor featuring Full HD 1080p resolution, low-voltage power supply with IEC / EN 60601-1 certified. Compatible with DICOM Part 14 standard, it ensures accurate and excellent medical image quality, colour reproduction, and image contrast. Equipped with NeoV™ Optical Hard Glass, the MX-22 withstands alcohol and other commonly used cleaning solutions, allowing medical professionals to sanitize it easily.

EASY CLEAN AND ROBUST PROTECTION
The special design of NeoV Optical Hard Glass screen and white metal casing to prevent dust and waterproof for easy clean and robust protection.

DICOM PART 14 CALIBRATION
DICOM Part 14 calibration that corrects gamma and luminance to achieve the smooth grayscale for the accurate and consistent appearance of clinical data and other medical images.

MEDICAL-GRADE POWER SUPPLY WITH EN/IEC60601-1 CERTIFIED
Low-voltage medical power supply with IEC / EN 60601-1 certified to ensure safety, performance, and reliable operation in any professional medical environment.

PIP/PBP SUPPORT
This 22-inch DICOM monitor features PiP and PbP functions to enhance work efficiency via multitasking.
Key Highlights
  • Full HD 1920 x 1080 resolution
  • Compatible with DICOM Part 14 standard
  • Medical adapter certified to the IEC/EN 60601-1 medical design
  • NeoV Optical Glass screen and metal housing for clinical hygiene
  • Versatile connectivity: VGA, DVI, HDMI, DisplayPort inputs
  • 54.6 cm (21.5") White
  • Built-in speaker(s)
  • HDMI HDMI version: 1.4 DisplayPorts quantity: 1
  • Screen shape: Flat
  • Response time: 5 ms
  • 1920 x 1080 pixels Full HD Panel type: TN
  • Energy efficiency class (SDR): E CE, Low Voltage Directive (LVD), REACH, RoHS, UKCA, WEEE
Specifications
3D
No
AC adapter included
Yes
AMD FreeSync
No
Audio input
Yes
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
AC, Audio (3.5mm), VGA
Colour gamut standard
NTSC
Compliance certificates
CE, Low Voltage Directive (LVD), REACH, RoHS, UKCA, WEEE
Contrast ratio (dynamic)
2000000:1
Contrast ratio (typical)
1000:1
Depth (with stand)
155 mm
Depth (without stand)
56.2 mm
Digital horizontal frequency
24 - 83 kHz
Digital vertical frequency
50 - 75 Hz
Display brightness (typical)
250 cd/m²
Display diagonal
54.6 cm (21.5")
Display number of colours
16.78 million colours
Display resolution
1920 x 1080 pixels
Display surface
Matt
Display technology
LCD
DisplayPorts quantity
1
DVI port
Yes
DVI-D ports quantity
1
Energy consumption (SDR) per 1000 hours
16 kWh
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
HD type
Full HD
HDMI
Yes
HDMI ports quantity
1
HDMI version
1.4
Height (with stand)
368.5 mm
Height (without stand)
324.3 mm
Height adjustment
No
Market positioning
Medical
Native aspect ratio
16:9
NTSC coverage (typical)
72%
Number of speakers
2
NVIDIA G-SYNC
No
On/off switch
Yes
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
0 - 40 °C
Package depth
204 mm
Package height
477 mm
Package weight
8.8 kg
Package width
614 mm
Panel mounting interface
75 x 75,100 x 100 mm
Panel type
TN
Pixel pitch
0.248 x 0.248 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
16 W
Power supply type
External
Product colour
White
Quick start guide
Yes
Response time
5 ms
RMS rated power
4 W
Screen shape
Flat
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
-20 - 60 °C
Supported graphics resolutions
1920 x 1080 (HD 1080)
Surface hardness
9H
Tilt adjustment
Yes
Tilt angle range
0 - 15°
Touchscreen
No
TV tuner integrated
No
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewing angle, horizontal
170°
Viewing angle, vertical
160°
Weight (with stand)
6.7 kg
Weight (without stand)
6.1 kg
Width (with stand)
513.2 mm
Width (without stand)
513.2 mm

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