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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Acer TravelMate P4 TMP416-54-TCO-50PU Laptop, 16 inch WUXGA IPS, Intel Core Ultra 5 225U, 16GB DDR5, 512GB SSD, Windows 11 Pro, French keyboard

Acer TravelMate P4 TMP416-54-TCO-50PU Laptop, 16 inch WUXGA IPS, Intel Core Ultra 5 225U, 16GB DDR5, 512GB SSD, Windows 11 Pro, French keyboard
Acer TravelMate P4 TMP416-54-TCO-50PU Laptop, 16 inch WUXGA IPS, Intel Core Ultra 5 225U, 16GB DDR5, 512GB SSD, Windows 11 Pro, French keyboard
R27,869
The Acer TravelMate P4 TMP416-54-TCO-50PU is a 16-inch laptop with an Intel Core Ultra 5 225U processor, 16 GB DDR5 memory and a 512 GB SSD. It comes with Windows 11 Pro installed.Important: keyboard layoutThis unit is supplied with a French keyboard. Please take this into account before ordering.Ke... Read More
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Stock Out Of StockNo Stock Code 2858244 Brand ACER Model NX.BKCEF.005 Warranty 2 Years

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The Acer TravelMate P4 TMP416-54-TCO-50PU is a 16-inch laptop with an Intel Core Ultra 5 225U processor, 16 GB DDR5 memory and a 512 GB SSD. It comes with Windows 11 Pro installed.

Important: keyboard layout

This unit is supplied with a French keyboard. Please take this into account before ordering.

Key specifications

  • Model: Acer TravelMate P4 TMP416-54-TCO-50PU
  • Processor: Intel Core Ultra 5 225U, 12 cores (2P + 8E + 2LPE), 14 threads, up to 4.8 GHz, 12 MB cache
  • Integrated graphics: Intel Graphics
  • Memory: 16 GB DDR5 (1 x 16 GB), up to 32 GB
  • Storage: 512 GB M.2 PCIe 4.0 NVMe SSD
  • Display: 16 inch (40.6 cm) WUXGA 1920 x 1200, IPS, 16:10, 60 Hz, 45% NTSC
  • Connectivity: Wi-Fi 7 (802.11be), Bluetooth 5.4, Ethernet
  • Ports: 2x USB4, 2x USB 3.2 Gen 1 Type-A, 1x HDMI, 1x RJ-45, headphone/microphone combo jack, SD card reader
  • Keyboard: French, backlit, numeric keypad
  • Security: TPM 2.0
  • Battery and power: 53 Wh, 65 W adapter
  • Operating system: Windows 11 Pro
  • Colour: Slate Blue
  • Dimensions and weight: 359 x 258 x 19.1 mm, 1.78 kg
  • EAN: 4711474995131
Key Highlights
  • Windows 11 Pro 64-bit
  • Intel Core Ultra 5 225U (12MB Cache)
  • 16" WUXGA 1920 x 1200 IPS
  • 16GB DDR5-SDRAM (1 x 16) & 512GB SSD
  • Laptop Clamshell Blue
  • Intel Core Ultra 5 225U Processor cores: 12
  • 40.6 cm (16") WUXGA 1920 x 1200 pixels IPS 16:10
  • 16 GB DDR5-SDRAM 1 x 16 GB
  • 512 GB SSD
  • Intel® Graphics
  • Wi-Fi 7 (802.11be) Ethernet LAN 1000 Mbit/s Bluetooth 5.4
  • Lithium-Ion (Li-Ion) 53 Wh 8.5 h 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter power
65 W
Battery capacity
53 Wh
Bluetooth version
5.4
Brand
Acer
Category
Laptop
Colour name
Slate Blue
Depth
258 mm
Discrete graphics card
No
Display diagonal
40.6 cm (16")
Display resolution
1920 x 1200 pixels
EAN
4711474995131
Efficient cores
8
Ethernet LAN
Yes
Form factor
Clamshell
Front camera resolution
2880 x 1800 pixels
HD type
WUXGA
HDMI ports quantity
1
Height
19.1 mm
Housing material
Aluminum, PC/ABS
Infrared (IR) camera
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
French
Market positioning
Business
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Model
TravelMate P4 16
MPN
NX.BKCEF.005
Native aspect ratio
16:10
Numeric keypad
Yes
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
Intel Graphics
Operating system installed
Windows 11 Pro
Panel type
IPS
Performance cores
2
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cores
12
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
225U
Processor threads
14
Product colour
Blue
Product type
Laptop
SSD capacity
512 GB
SSD interface
PCI Express 4.0
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total storage capacity
512 GB
Touchscreen
No
Weight
1.78 kg
Wi-Fi standards
802.11a, 802.11b, Wi-Fi 4 (802.11n), 802.11g, Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
359 mm

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Price history over the last 6 months
Acer TravelMate P4 TMP416-54-TCO-50PU Laptop, 16 inch WUXGA IPS, Intel Core Ultra 5 225U, 16GB DDR5, 512GB SSD, Windows 11 Pro, French keyboard
Current
R27,869
Lowest
R27,443
Highest
R28,417
Change 24H
-R547   -2%
Week
+R335   +1%
Month
—   

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