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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Acer Predator Helios Neo 16S AN16S-61-R9PZ Gaming Laptop, AMD Ryzen 9 365, 16GB DDR5, 1TB SSD, RTX 5070, 16 inch WQXGA 165Hz IPS, Windows 11 Home, Obsidian Black

Acer Predator Helios Neo 16S AN16S-61-R9PZ Gaming Laptop, AMD Ryzen 9 365, 16GB DDR5, 1TB SSD, RTX 5070, 16 inch WQXGA 165Hz IPS, Windows 11 Home, Obsidian Black
Acer Predator Helios Neo 16S AN16S-61-R9PZ Gaming Laptop, AMD Ryzen 9 365, 16GB DDR5, 1TB SSD, RTX 5070, 16 inch WQXGA 165Hz IPS, Windows 11 Home, Obsidian Black
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R34,754
+R140 Reward
The Acer Predator Helios Neo 16S AN16S-61-R9PZ is a high-performance gaming laptop designed for gamers and creators who demand top-tier graphics and processing power. Powered by the latest AMD Ryzen 9 365 processor and NVIDIA GeForce RTX 5070 Laptop GPU, this machine delivers exceptional performance... Read More
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Stock 1 Code 2904275 Brand ACER Model NH.QXVEP.001 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The Acer Predator Helios Neo 16S AN16S-61-R9PZ is a high-performance gaming laptop designed for gamers and creators who demand top-tier graphics and processing power. Powered by the latest AMD Ryzen 9 365 processor and NVIDIA GeForce RTX 5070 Laptop GPU, this machine delivers exceptional performance for gaming, streaming, and content creation. With a stunning 16-inch WQXGA IPS display featuring a 165Hz refresh rate, every frame is smooth and vibrant. The 16GB DDR5-5600MHz RAM and 1TB PCIe Gen4 NVMe SSD ensure lightning-fast load times and multitasking capabilities.

Advantages

Experience unparalleled gaming performance with the AMD Ryzen 9 365 processor and NVIDIA RTX 5070 GPU. The 165Hz WQXGA display provides ultra-smooth visuals, while the 4-Zone RGB backlit keyboard adds a customizable gaming aesthetic. With Wi-Fi 6E and Bluetooth 5.3, you get fast and reliable wireless connectivity. The 90Wh battery ensures long gaming sessions, and the DTS:X Ultra audio delivers immersive sound.

Suitable for

  • Gamers seeking high frame rates and detailed graphics
  • Content creators needing powerful processing and rendering capabilities
  • Professionals who require a portable yet powerful workstation

Key specifications

  • Processor: AMD Ryzen 9 365
  • Graphics: NVIDIA GeForce RTX 5070 Laptop GPU (8GB GDDR6)
  • RAM: 16GB DDR5-5600MHz
  • Storage: 1TB PCIe Gen4 NVMe SSD
  • Display: 16" WQXGA (2560x1600) IPS, 165Hz
  • Operating System: Windows 11 Home
  • Connectivity: Wi-Fi 6E, Bluetooth 5.3, 2x USB-C (DP/PD), 2x USB-A 3.2 Gen2, 1x USB-A 2.0, HDMI 2.1, RJ-45
  • Keyboard: 4-Zone RGB Backlit
  • Battery: 4-Cell 90Wh Li-ion
  • Webcam: FHD (1080p)
  • Audio: DTS:X Ultra, Dual Speakers
  • Color: Obsidian Black

Recommendations

For optimal gaming performance, keep your drivers updated and consider using a cooling pad for extended sessions. This laptop is VR-ready and supports the latest gaming technologies.

Key Highlights
  • eShell
  • AMD Ryzen AI 9 365 (3.3GHz)
  • 16" WQXGA 2560 x 1600 IPS, NVIDIA GeForce RTX 5070 (8GB GDDR7)
  • 16GB (5600MHz) DDR5-SDRAM (1 x 16) & 1000GB SSD
  • Gaming Laptop Clamshell Black
  • AMD Ryzen AI 9 365 3.3 GHz Processor cores: 10
  • 40.6 cm (16") WQXGA 2560 x 1600 pixels IPS LED backlight 16:10
  • 16 GB DDR5-SDRAM 5600 MHz 1 x 16 GB
  • 1 TB SSD
  • NVIDIA GeForce RTX 5070 8 GB AMD Radeon 880M
  • Wi-Fi 6E (802.11ax) Ethernet LAN 10,100,1000 Mbit/s Bluetooth 5.3
  • Lithium-Ion (Li-Ion) 76 Wh 6 h 230 W
  • eShell
Specifications
Bluetooth
Yes
Bluetooth version
5.3
Brand
Acer
Category
Laptop
Discrete graphics card memory
8 GB
Display diagonal
16 inch
Display resolution
2560 x 1600 pixels
EAN
4711474588067
Ethernet LAN (RJ-45) ports
1
HD type
WQXGA
HDMI ports quantity
1
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
LED backlight
Yes
Maximum internal memory
32 GB
Memory clock speed
5600 MHz
Memory form factor
SO-DIMM
Memory slots
2
Model
AN16S-61-R9PZ
MPN
NH.QXVEP.001
Operating system installed
Windows 11 Home
Panel type
IPS
Processor family
AMD Ryzen 9
Processor frequency
5.1 GHz
Product colour
Black
Weight
2.7 kg
Wi-Fi
Wi-Fi 6E (802.11ax)
Wi-Fi standards
Wi-Fi 6E

Leaflet

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Price history over the last 6 months
Acer Predator Helios Neo 16S AN16S-61-R9PZ Gaming Laptop, AMD Ryzen 9 365, 16GB DDR5, 1TB SSD, RTX 5070, 16 inch WQXGA 165Hz IPS, Windows 11 Home, Obsidian Black
Current
R34,754
Lowest
R31,790
Highest
R40,331
Change 24H
-R1,456   -4%
Week
-R1,258   -3%
Month
-R1,560   -4%

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