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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Acer Predator Helios Neo 16S AI OLED PHN16S-I71-949A - 16 inch OLED - Core Ultra 9 290HX - 32GB RAM - 1TB SSD - GeForce RTX 5080 - Windows 11 Home

Acer Predator Helios Neo 16S AI OLED PHN16S-I71-949A - 16 inch OLED - Core Ultra 9 290HX - 32GB RAM - 1TB SSD - GeForce RTX 5080 - Windows 11 Home
Acer Predator Helios Neo 16S AI OLED PHN16S-I71-949A - 16 inch OLED - Core Ultra 9 290HX - 32GB RAM - 1TB SSD - GeForce RTX 5080 - Windows 11 Home
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R79,536
+R326 Reward
Serious gamers and content creators demand a laptop that keeps pace with the latest titles and creative workloads. The Acer Predator Helios Neo 16S AI OLED delivers with a 16-inch OLED display, Intel Core Ultra 9 290HX processor, and NVIDIA GeForce RTX 5080 graphics. This configuration includes 32GB... Read More
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Stock 20 Code 3538856 Brand ACER Model NH.U4YEG.007 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
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Serious gamers and content creators demand a laptop that keeps pace with the latest titles and creative workloads. The Acer Predator Helios Neo 16S AI OLED delivers with a 16-inch OLED display, Intel Core Ultra 9 290HX processor, and NVIDIA GeForce RTX 5080 graphics. This configuration includes 32GB of DDR5 memory and a 1TB PCIe Gen4 SSD, running Windows 11 Home. The per-key RGB backlit keyboard and DTS:X Ultra audio complete the immersive experience.

Key specifications

  • 16-inch OLED display, QHD+ 2560 x 1600, 240Hz, 100% DCI-P3
  • Intel Core Ultra 9 290HX processor
  • NVIDIA GeForce RTX 5080 graphics
  • 32GB DDR5 RAM, 1TB PCIe Gen4 NVMe SSD
  • Wi-Fi 7, Bluetooth 5.4, Thunderbolt 4
  • Windows 11 Home, German keyboard layout

Why choose it

The OLED panel offers deep blacks and vivid colours for gaming and media. With RTX 5080 and Core Ultra 9, it handles AAA games and intensive tasks smoothly. The 240Hz refresh rate ensures fluid motion, while the aluminium-magnesium chassis keeps it durable yet portable.

Ideal use cases

  • High-refresh-rate gaming on the go
  • Creative work: video editing, 3D rendering
  • AI-accelerated applications

Good to know

The keyboard layout is German (QWERTZ). Battery capacity is 90Wh, and the webcam is Full HD with temporal noise reduction.

Specifications
Bluetooth
Yes
Bluetooth version
5.4
Brand
Acer
Category
Laptops
Copy speed (colour, draft, A4)
1 TB
Display diagonal
16 inch
Display resolution
2560 x 1600
EAN
4711721233344
Ethernet LAN (RJ-45) ports
1
HD type
QHD+
HDMI ports quantity
1
Housing material
Aluminium-Magnesium Alloy
Internal memory
32 GB
Internal memory type
DDR5 SDRAM
Market positioning
Gaming
Model
Predator Helios Neo 16S AI OLED PHN16S-I71-949A
MPN
NH.U4YEG.007
Native aspect ratio
16:10
Operating system installed
Windows 11 Home
Panel type
OLED
Processor family
Intel Core Ultra 9
Processor frequency
5.5 GHz
Product colour
Black
Touchscreen
No
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 7 (802.11be)
Price history over the last 6 months
Acer Predator Helios Neo 16S AI OLED PHN16S-I71-949A - 16 inch OLED - Core Ultra 9 290HX - 32GB RAM - 1TB SSD - GeForce RTX 5080 - Windows 11 Home
Current
R79,536
Lowest
R79,536
Highest
R79,641
Change 24H
+R0   +0%
Week
—   
Month
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