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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Acer Predator PH18-73-97VL Gaming Laptop, 18 inch WQXGA IPS 250Hz, Intel Core Ultra 9 275HX, 32GB DDR5, 1TB SSD, GeForce RTX 5080 16GB, Windows 11 Home

Acer Predator PH18-73-97VL Gaming Laptop, 18 inch WQXGA IPS 250Hz, Intel Core Ultra 9 275HX, 32GB DDR5, 1TB SSD, GeForce RTX 5080 16GB, Windows 11 Home
Acer Predator PH18-73-97VL Gaming Laptop, 18 inch WQXGA IPS 250Hz, Intel Core Ultra 9 275HX, 32GB DDR5, 1TB SSD, GeForce RTX 5080 16GB, Windows 11 Home
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R103,336
+R424 Reward
The Acer Predator PH18-73-97VL is an 18-inch gaming laptop with an Intel Core Ultra 9 275HX processor, an NVIDIA GeForce RTX 5080 16 GB GDDR7 graphics card, 32 GB DDR5 memory and a 1 TB SSD. It comes with Windows 11 Home installed.Key specificationsModel: Acer Predator PH18-73-97VLProcessor: Intel C... Read More
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Stock 10 Code 3322632 Brand ACER Model NH.QVYEG.00U Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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The Acer Predator PH18-73-97VL is an 18-inch gaming laptop with an Intel Core Ultra 9 275HX processor, an NVIDIA GeForce RTX 5080 16 GB GDDR7 graphics card, 32 GB DDR5 memory and a 1 TB SSD. It comes with Windows 11 Home installed.

Key specifications

  • Model: Acer Predator PH18-73-97VL
  • Processor: Intel Core Ultra 9 275HX, 24 cores (8P + 16E), 24 threads, up to 5.4 GHz, 36 MB cache
  • Graphics: NVIDIA GeForce RTX 5080, 16 GB GDDR7
  • Memory: 32 GB DDR5 (SO-DIMM), up to 192 GB
  • Storage: 1 TB M.2 PCIe 5.0 NVMe SSD
  • Display: 18 inch (45.7 cm) WQXGA 2560 x 1600, IPS, 16:10, 250 Hz, 1000 cd/m², 100% DCI-P3, anti-glare
  • Connectivity: Wi-Fi 7 (802.11be), Bluetooth 5.4, Ethernet
  • Ports: 2x USB 3.2 Gen 2 Type-A, 1x USB 3.2 Gen 1 Type-A, 1x HDMI 2.1, 1x RJ-45, headphone/microphone combo jack, SD card reader
  • Keyboard: backlit, numeric keypad
  • Battery and power: 99.98 Wh, 400 W adapter
  • Operating system: Windows 11 Home
  • Colour: Black
  • Dimensions and weight: 401 x 307.9 x 29.6 mm, 3.5 kg
  • EAN: 4711721233702
Key Highlights
  • Windows 11 Home 64-bit
  • Intel Core Ultra 9 275HX (36MB Cache)
  • 18" WQXGA 2560 x 1600 IPS, NVIDIA GeForce RTX 5080 (16GB GDDR7)
  • 32GB DDR5-SDRAM & 1000GB SSD
  • Gaming Laptop Clamshell Black
  • Intel Core Ultra 9 275HX Processor cores: 24
  • 45.7 cm (18") WQXGA 2560 x 1600 pixels IPS LED backlight Matt 16:10
  • 32 GB DDR5-SDRAM
  • 1 TB SSD
  • NVIDIA GeForce RTX 5080 16 GB Intel® Graphics
  • Wi-Fi 7 (802.11be) Ethernet LAN 5000 Mbit/s Bluetooth 5.4
  • Lithium-Ion (Li-Ion) 99.98 Wh 5.5 h 400 W
  • Windows 11 Home 64-bit
Specifications
AC adapter power
400 W
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Anti-glare screen
Yes
Battery capacity
99.98 Wh
Bluetooth version
5.4
Brand
Acer
Built-in display
Yes
Category
Gaming Laptop
Certification
CE, FCC, RoHS
Compliance certificates
CE, FCC, RoHS
Control type
Touchpad, Keyboard
Country of origin
China
Depth
307.9 mm
Discrete graphics card
Yes
Discrete graphics card memory
16 GB
Discrete graphics card model
NVIDIA GeForce RTX 5080
Discrete graphics memory type
GDDR7
Display brightness
1000 cd/m²
Display diagonal
45.7 cm (18")
Display resolution
2560 x 1600 pixels
EAN
4711721233702
Efficient cores
16
Ethernet LAN
Yes
HD type
WQXGA
HDMI ports quantity
1
Height
29.6 mm
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Mac operating systems supported
No
Maximum internal memory
192 GB
Maximum refresh rate
250 Hz
Maximum resolution
3840 x 2400
Memory form factor
SO-DIMM
Model
Predator Helios 18 AI PH18-73-97VL
MPN
NH.QVYEG.00U
Native aspect ratio
16:10
Numeric keypad
Yes
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
Intel® Graphics
Operating system installed
Windows 11 Home
Operating temperature (T-T)
5 - 35 °C
Package depth
500 mm
Package height
100 mm
Package weight
4.5 kg
Package width
450 mm
Panel type
IPS
Performance cores
8
Processor boost frequency
5.4 GHz
Processor cache
36 MB
Processor cores
24
Processor family
Intel Core Ultra 9
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
275HX
Processor threads
24
Product colour
Black
SSD capacity
1 TB
SSD interface
PCI Express 5.0
Storage temperature (T-T)
-20 - 60 °C
Sustainability compliance
ENERGY STAR, EPEAT
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total storage capacity
1 TB
Touchscreen
No
Weight
3.5 kg
Width
401 mm
Windows operating systems supported
Windows 11 Home

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Price history over the last 6 months
Acer Predator PH18-73-97VL Gaming Laptop, 18 inch WQXGA IPS 250Hz, Intel Core Ultra 9 275HX, 32GB DDR5, 1TB SSD, GeForce RTX 5080 16GB, Windows 11 Home
Current
R103,336
Lowest
R102,896
Highest
R105,816
Change 24H
+R211   +0%
Week
-R1,694   -2%
Month
—   

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