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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system

Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system
Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system
Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system
Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system
Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system
Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system
Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system
Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system
Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system
Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system
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R33,139
+R134 Reward
The Acer Nitro 16S AI AN16S-61-R8D8 is a 16-inch gaming laptop with an AMD Ryzen AI 9 365 processor, an NVIDIA GeForce RTX 5060 8 GB GDDR7 graphics card, 32 GB DDR5 memory and a 1 TB SSD. It is supplied without an operating system.Key specificationsModel: Acer Nitro 16S AI AN16S-61-R8D8Processor: AM... Read More
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Stock 1 Code 2904274 Brand ACER Model NH.QXUEP.002 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The Acer Nitro 16S AI AN16S-61-R8D8 is a 16-inch gaming laptop with an AMD Ryzen AI 9 365 processor, an NVIDIA GeForce RTX 5060 8 GB GDDR7 graphics card, 32 GB DDR5 memory and a 1 TB SSD. It is supplied without an operating system.

Key specifications

  • Model: Acer Nitro 16S AI AN16S-61-R8D8
  • Processor: AMD Ryzen AI 9 365, 10 cores, 20 threads, up to 5 GHz
  • Graphics: NVIDIA GeForce RTX 5060, 8 GB GDDR7
  • Memory: 32 GB DDR5-5600 (2 x 16 GB SO-DIMM)
  • Storage: 1 TB M.2 PCIe 4.0 NVMe SSD
  • Display: 16 inch (40.6 cm) WQXGA 2560 x 1600, IPS, 16:10, 180 Hz, 400 cd/m², 100% sRGB, anti-glare
  • Connectivity: Wi-Fi 6E (802.11ax), Bluetooth 5.3, Ethernet
  • Ports: 2x USB 3.2 Gen 2 Type-C, 2x USB 3.2 Gen 2 Type-A, 1x USB 2.0, 1x HDMI 2.1, 1x RJ-45, headphone/microphone combo jack, SD card reader
  • Camera: Full HD with IR sensor
  • Keyboard: backlit, numeric keypad
  • Security: TPM
  • Battery and power: 76 Wh, 230 W adapter
  • Operating system: no operating system
  • Colour: Obsidian Black
  • Dimensions and weight: 356.8 x 275.5 x 21 mm, 2.18 kg
  • EAN: 4711474588036
Key Highlights
  • eShell
  • AMD Ryzen AI 9 365 (3.3GHz)
  • 16" WQXGA 2560 x 1600 IPS, NVIDIA GeForce RTX 5060 (8GB GDDR7)
  • 32GB (5600MHz) DDR5-SDRAM (2 x 16) & 1000GB SSD
  • Gaming Laptop Clamshell Black
  • AMD Ryzen AI 9 365 3.3 GHz Processor cores: 10
  • 40.6 cm (16") WQXGA 2560 x 1600 pixels IPS LED backlight 16:10
  • 32 GB DDR5-SDRAM 5600 MHz 2 x 16 GB
  • 1 TB SSD
  • NVIDIA GeForce RTX 5060 8 GB AMD Radeon 880M
  • Wi-Fi 6E (802.11ax) Ethernet LAN 10,100,1000 Mbit/s Bluetooth 5.3
  • Lithium-Ion (Li-Ion) 76 Wh 6 h 230 W
  • eShell
Specifications
AC adapter power
230 W
Anti-glare screen
Yes
Battery capacity
76 Wh
Bluetooth
Yes
Bluetooth version
5.3
Brand
Acer
Category
Laptop
Colour name
Obsidian Black
Depth
275.5 mm
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5060
Discrete graphics memory type
GDDR7
Display brightness
400 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
2560 x 1600 pixels
EAN
4711474588036
Ethernet LAN
Yes
Form factor
Clamshell
Front camera resolution
1920 x 1080 pixels
HD type
WQXGA
HDMI ports quantity
1
Height
21 mm
Infrared (IR) camera
Yes
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
LED backlight
Yes
Market positioning
Gaming
Maximum internal memory
32 GB
Maximum refresh rate
180 Hz
Memory clock speed
5600 MHz
Memory form factor
SO-DIMM
Memory slots
2x SO-DIMM
Model
Nitro 16S AI
MPN
NH.QXUEP.002
Native aspect ratio
16:10
Numeric keypad
Yes
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
AMD Radeon 880M
Operating system installed
eShell
Panel type
IPS
Processor boost frequency
5 GHz
Processor cores
10
Processor family
AMD Ryzen AI 9
Processor frequency
3.3 GHz
Processor manufacturer
AMD
Processor model
365
Processor threads
20
Product colour
Black
Product type
Laptop
SSD capacity
1 TB
SSD interface
PCI Express 4.0
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total storage capacity
1 TB
Touchscreen
No
Weight
2.18 kg
Wi-Fi standards
Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 6E (802.11ax)
Width
356.8 mm

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Price history over the last 6 months
Acer Nitro 16S AI AN16S-61-R8D8 Gaming Laptop, 16 inch WQXGA IPS 180Hz, AMD Ryzen AI 9 365, 32GB DDR5, 1TB SSD, GeForce RTX 5060 8GB, No operating system
Current
R33,139
Lowest
R27,813
Highest
R34,801
Change 24H
-R1,512   -4%
Week
-R1,452   -4%
Month
+R2,140   +7%

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