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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Acer Nitro 16 AN16-A91-R48M Gaming Laptop, 16 inch WQXGA IPS 240Hz, AMD Ryzen 9 9955HX3D, 16GB DDR5, 1TB SSD, GeForce RTX 5070 Ti 12GB, Windows 11 Home

Acer Nitro 16 AN16-A91-R48M Gaming Laptop, 16 inch WQXGA IPS 240Hz, AMD Ryzen 9 9955HX3D, 16GB DDR5, 1TB SSD, GeForce RTX 5070 Ti 12GB, Windows 11 Home
Acer Nitro 16 AN16-A91-R48M Gaming Laptop, 16 inch WQXGA IPS 240Hz, AMD Ryzen 9 9955HX3D, 16GB DDR5, 1TB SSD, GeForce RTX 5070 Ti 12GB, Windows 11 Home
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R67,939
+R278 Reward
The Acer Nitro 16 AN16-A91-R48M is a 16-inch gaming laptop with an AMD Ryzen 9 9955HX3D processor, an NVIDIA GeForce RTX 5070 Ti 12 GB GDDR7 graphics card, 16 GB DDR5 memory and a 1 TB SSD. It comes with Windows 11 Home installed.Key specificationsModel: Acer Nitro 16 AN16-A91-R48MProcessor: AMD Ryz... Read More
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Stock 20 Code 3353759 Brand ACER Model NH.U73EG.002 Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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The Acer Nitro 16 AN16-A91-R48M is a 16-inch gaming laptop with an AMD Ryzen 9 9955HX3D processor, an NVIDIA GeForce RTX 5070 Ti 12 GB GDDR7 graphics card, 16 GB DDR5 memory and a 1 TB SSD. It comes with Windows 11 Home installed.

Key specifications

  • Model: Acer Nitro 16 AN16-A91-R48M
  • Processor: AMD Ryzen 9 9955HX3D, 16 cores, 32 threads, up to 5.4 GHz
  • Graphics: NVIDIA GeForce RTX 5070 Ti, 12 GB GDDR7
  • Memory: 16 GB DDR5 (SO-DIMM), up to 32 GB
  • Storage: 1 TB M.2 PCIe 4.0 NVMe SSD
  • Display: 16 inch (40.6 cm) WQXGA 2560 x 1600, IPS, 16:10, 240 Hz, 500 cd/m², 100% DCI-P3
  • Connectivity: Wi-Fi 6E (802.11ax), Bluetooth 5.3, Ethernet
  • Ports: 2x USB4, 2x USB 3.2 Gen 2 Type-A, 1x USB 2.0, 1x HDMI 2.1, 1x RJ-45, headphone/microphone combo jack, SD card reader
  • Camera: Full HD
  • Keyboard: backlit, numeric keypad
  • Battery and power: 92 Wh, 330 W adapter
  • Operating system: Windows 11 Home
  • Colour: Black
  • Dimensions and weight: 356.8 x 275.5 x 27.9 mm, 2.4 kg
  • EAN: 4711721226469
Key Highlights
  • Windows 11 Home 64-bit
  • AMD Ryzen 9 9955HX3D (2.5GHz)
  • 16" WQXGA 2560 x 1600 IPS, NVIDIA GeForce RTX 5070 Ti (12GB GDDR7)
  • 16GB DDR5-SDRAM & 1000GB SSD
  • Gaming Laptop Clamshell Black
  • AMD Ryzen™ 9 9955HX3D 2.5 GHz Processor cores: 16
  • 40.6 cm (16") WQXGA 2560 x 1600 pixels IPS Matt 16:10
  • 16 GB DDR5-SDRAM
  • 1 TB SSD
  • NVIDIA GeForce RTX 5070 Ti 12 GB AMD Radeon 610M
  • Wi-Fi 6E (802.11ax) Ethernet LAN Bluetooth 5.3
  • Lithium-Ion (Li-Ion) 92 Wh 330 W
  • Windows 11 Home 64-bit
Specifications
AC adapter power
330 W
Battery capacity
92 Wh
Bluetooth
Yes
Bluetooth version
5.3
Brand
Acer
Category
Gaming Laptop
Depth
275.5 mm
Discrete graphics card
Yes
Discrete graphics card memory
12 GB
Discrete graphics card model
NVIDIA GeForce RTX 5070 Ti
Discrete graphics memory type
GDDR7
Display brightness
500 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
2560 x 1600 pixels
EAN
4711721226469
Ethernet LAN
Yes
Form factor
Clamshell
Front camera resolution
1920 x 1080 pixels
HD type
WQXGA
HDMI ports quantity
1
Height
27.9 mm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Market positioning
Gaming
Maximum internal memory
32 GB
Maximum refresh rate
240 Hz
Memory form factor
SO-DIMM
Memory slots
2x SO-DIMM
Model
Nitro 16 AN16-A91-R48M
MPN
NH.U73EG.002
Native aspect ratio
16:10
Numeric keypad
Yes
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
AMD Radeon 610M
Operating system installed
Windows 11 Home
Panel type
IPS
Processor boost frequency
5.4 GHz
Processor cores
16
Processor family
AMD Ryzen™ 9
Processor frequency
2.5 GHz
Processor generation
AMD Ryzen 9000 Series
Processor manufacturer
AMD
Processor model
9955HX3D
Processor threads
32
Product colour
Black
Product type
Laptop
SSD capacity
1 TB
SSD interface
PCI Express 4.0
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total storage capacity
1 TB
Touchscreen
No
Weight
2.4 kg
Wi-Fi standards
Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 6E (802.11ax)
Width
356.8 mm

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Price history over the last 6 months
Acer Nitro 16 AN16-A91-R48M Gaming Laptop, 16 inch WQXGA IPS 240Hz, AMD Ryzen 9 9955HX3D, 16GB DDR5, 1TB SSD, GeForce RTX 5070 Ti 12GB, Windows 11 Home
Current
R67,939
Lowest
R63,905
Highest
R69,139
Change 24H
+R168   +0%
Week
-R1,045   -2%
Month
—   

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