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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

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  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Acer Cover Upper - Cover + keyboard - Deutsch - Acer (6B.Q5XN2.012)

Acer Cover Upper - Cover + keyboard - Deutsch - Acer (6B.Q5XN2.012)
Acer Cover Upper - Cover + keyboard - Deutsch - Acer (6B.Q5XN2.012)
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R1,704
+R5 Reward
A damaged or worn upper cover can make your Acer laptop look tired and feel uncomfortable to use. This genuine Acer upper cover assembly, complete with an integrated German keyboard, restores the structural integrity and original appearance of your device. It is the perfect solution for repairing cr... Read More
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Stock 1 Code 3394418 Brand ACER Model 6B.Q5XN2.012 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
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A damaged or worn upper cover can make your Acer laptop look tired and feel uncomfortable to use. This genuine Acer upper cover assembly, complete with an integrated German keyboard, restores the structural integrity and original appearance of your device. It is the perfect solution for repairing cracked palmrests, missing keys, or a faulty keyboard, bringing your laptop back to like-new condition.

Who is it for

This spare part is intended for technicians, IT professionals, and experienced DIY users who need to replace the top case or keyboard on compatible Acer laptops. It is ideal for refurbishing used devices, repairing accidental damage, or upgrading a worn-out keyboard.

Main features

  • Genuine Acer spare part for perfect fit and finish
  • Includes upper cover (palmrest) and integrated keyboard
  • German keyboard layout (QWERTZ) with standard key arrangement
  • Durable construction matching original laptop chassis
  • New condition, ready for installation

Specifications

  • Brand: Acer
  • Manufacturer Part Number: 6B.Q5XN2.012
  • Product Type: Laptop Upper Case Assembly
  • Included Components: Upper Cover (Palmrest), Keyboard
  • Keyboard Layout: German (Deutsch / QWERTZ)
  • Keyboard Language: German
  • Keyboard Type: Standard Laptop Keyboard
  • Part Category: Laptop Spare Part
  • Assembly Location: Top Case / Palmrest
  • Color: Not specified (typically matches original laptop chassis)
  • Keyboard Backlight: Not specified (check original laptop model for compatibility)
  • Touchpad Included: Not specified (often integrated into upper cover assembly, check original laptop model)
  • Material: Not specified (typically plastic, possibly with metal reinforcement)
  • Condition: New

Tips

Before ordering, verify that this upper cover assembly is compatible with your specific Acer laptop model. The exact compatible models are not listed, so please check your laptop's service manual or contact Acer support to confirm. Ensure you have the necessary tools and expertise for installation, as replacing the upper cover may require disassembling the laptop.

Specifications
Brand
Acer
Brand compatibility
Acer
Category
Laptop Spare Part
Model
6B.Q5XN2.012
MPN
6B.Q5XN2.012
Quantity per pack
1
Type
Upper Case Assembly
Price history over the last 6 months
Acer Cover Upper - Cover + keyboard - Deutsch - Acer (6B.Q5XN2.012)
Current
R1,704
Lowest
R1,672
Highest
R1,704
Change 24H
+R16   +1%
Week
+R32   +2%
Month
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