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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Acer Aspire XC-1860 Desktop PC, Intel Core Ultra 7 265, 32GB DDR5 RAM, 1TB SSD, Windows 11 Home, Black

Acer Aspire XC-1860 Desktop PC, Intel Core Ultra 7 265, 32GB DDR5 RAM, 1TB SSD, Windows 11 Home, Black
Acer Aspire XC-1860 Desktop PC, Intel Core Ultra 7 265, 32GB DDR5 RAM, 1TB SSD, Windows 11 Home, Black
R19,539
Acer Aspire XC-1860. Processor family: Intel Core Ultra 7, Processor model: 265. Internal memory: 32 GB, Internal memory type: DDR5-SDRAM, Memory clock speed: 5600 MHz. Total storage capacity: 1 TB, Storage media: SSD, Card reader integrated. On-board graphics card model: Intel® Graphics. Operating ... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 1728646 Brand ACER Model DT.BMYEG.00B Warranty 2 Years

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PC DELL Pro Max FCS1250 Intel Core Ultra 7 265 16GB DDR5 512GB SSD Intel Graphics Windows 11 Pro Black
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PC DELL Pro Max FCS1250 Intel Core Ultra 7 265 16GB DDR5 512GB SSD Intel Graphics Windows 11 Pro Black
R26,777
Ex Tax:R23,284
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DELL Pro QCT1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Tower PC Black
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DELL Pro QCT1250 Intel® Core™ i5 i5-14500 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Tower PC Black
R17,437
Ex Tax:R15,162
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HP EliteDesk 8 SFF G1i AI 99M78ET Desktop PC, Intel Core Ultra 7 265, 32 GB RAM, 512 GB NVMe SSD, NVIDIA RTX A400 4 GB, Wi-Fi 6E, Windows 11 Pro, Black
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HP EliteDesk 8 SFF G1i AI 99M78ET Desktop PC, Intel Core Ultra 7 265, 32 GB RAM, 512 GB NVMe SSD, NVIDIA RTX A400 4 GB, Wi-Fi 6E, Windows 11 Pro, Black
R39,774
Ex Tax:R34,586
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HP Inc. HP Pro 400 G9 Mini - Core i5 13500T / 1.6 GHz - RAM 16 GB - SSD 512 GB NVMe - UHD Graphics 770 - WLAN: 802.11a/b/g/n/ac/ax (Wi-Fi 6E), Bluetooth 5.3 - Win 11 Pro - Monitor:
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HP Inc. HP Pro 400 G9 Mini - Core i5 13500T / 1.6 GHz - RAM 16 GB - SSD 512 GB NVMe - UHD Graphics 770 - WLAN: 802.11a/b/g/n/ac/ax (Wi-Fi 6E), Bluetooth 5.3 - Win 11 Pro - Monitor:
R16,378
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Lenovo ThinkCentre neo 55s Gen 6 AMD Ryzen™ 5 220 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro SFF PC Black
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Lenovo ThinkCentre neo 55s Gen 6 AMD Ryzen™ 5 220 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro SFF PC Black
R15,942
Ex Tax:R13,863
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DELL Pro Max FCT2250 T2 Intel Core Ultra 9 285K 64 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Tower PC Black
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DELL Pro Max FCT2250 T2 Intel Core Ultra 9 285K 64 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Tower PC Black
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Ex Tax:R56,298
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Thermaltake FTW V170A 5070 Elite Snow White/transparent Windows 11 Home
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Thermaltake FTW V170A 5070 Elite Snow White/transparent Windows 11 Home
R49,776
Ex Tax:R43,284
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HP EliteDesk 800 G4 Mini PC (tecXL), Intel Core i5-8500T, 16GB DDR4, 512GB SSD, Intel UHD 630, Windows 11 Pro, Black/Silver
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HP EliteDesk 800 G4 Mini PC (tecXL), Intel Core i5-8500T, 16GB DDR4, 512GB SSD, Intel UHD 630, Windows 11 Pro, Black/Silver
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PC CAPTIVA Workstation I83-412 Intel Core i7 32 GB 1 TB SSD Windows 11 Pro
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PC CAPTIVA Workstation I83-412 Intel Core i7 32 GB 1 TB SSD Windows 11 Pro
R33,568
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HP Omnidesk Desktop PC M02-0172ng [AMD Ryzen 7 8700G, 16GB RAM, 512GB SSD, AMD Radeon, FreeDOS]
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HP Omnidesk Desktop PC M02-0172ng [AMD Ryzen 7 8700G, 16GB RAM, 512GB SSD, AMD Radeon, FreeDOS]
R21,355
Ex Tax:R18,570
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Acer Aspire XC-1860. Processor family: Intel Core Ultra 7, Processor model: 265. Internal memory: 32 GB, Internal memory type: DDR5-SDRAM, Memory clock speed: 5600 MHz. Total storage capacity: 1 TB, Storage media: SSD, Card reader integrated. On-board graphics card model: Intel® Graphics. Operating system installed: Windows 11 Home, Operating system architecture: 64-bit. Power supply: 180 W. Chassis type: Desktop. Product type: PC. Product colour: Black

Key Features

  • Windows 11 Home 64-bit
  • Intel Core Ultra 7 265 (30MB Cache)
  • 32GB (5600MHz) DDR5-SDRAM (2 x 8) & 1000GB SSD
  • PC Black 180 W
  • Intel Core Ultra 7 265 Processor cores: 20
  • 32 GB DDR5-SDRAM 5600 MHz 2 x 8 GB
  • 1 TB SSD Card reader integrated
  • Intel® Graphics
  • Ethernet LAN 10,100,1000 Mbit/s Wi-Fi 6E (802.11ax) Bluetooth 5.3
  • Windows 11 Home 64-bit
Make every day easier with the high-performance Aspire XC desktop AI PC. Powered by the latest Intel® Core™ Ultra processors (Series 2) and featuring a compact, space-saving design to provide smooth multitasking and home entertainment.

Flair and Function
Combining modern flair with a compact form factor, Aspire XC features a distinct triangular front panel and sleek hairline brushed finish. Minimize distractions and maximize focus with this exceptional, space-saving design.

Propel Your Productivity
Featuring an Intel® Core™ Ultra processor (Series 2) and up to 32 GB of dual-channel DDR5 RAM, Aspire TC combines powerful performance for multitasking with the convenience of a dedicated Copilot key for instant access to the AI Assistant.

Impressive Graphics
Experience smooth graphics with up to NVIDIA® GeForce® GT730 graphics. Tailored for immersive entertainment, light gaming, and steady video editing.

Versatile Storage Options
Get lightning-fast performance and massive storage with a combination of up to 1TB SSD and up to 2TB HDD. Access your media and documents at blazing fast speeds with plenty of space for everything you create and store.

Comprehensive Connectivity
Enhance your productivity and streamline your workflows with a wide range of ports designed for effortless connectivity, fast data transfers, and seamless integration with all your devices.

Acer Intelligence Space
Your central hub for intelligent device features, Acer Intelligence Space detects your system hardware and recommends compatible AI applications, helping you optimize performance, enhance your gaming experiences, and discover new tools effortlessly.

Key Highlights
  • Windows 11 Home 64-bit
  • Intel Core Ultra 7 265 (30MB Cache)
  • 32GB (5600MHz) DDR5-SDRAM (2 x 8) & 1000GB SSD
  • PC Black 180 W
  • Intel Core Ultra 7 265 Processor cores: 20
  • 32 GB DDR5-SDRAM 5600 MHz 2 x 8 GB
  • 1 TB SSD Card reader integrated
  • Intel® Graphics
  • Ethernet LAN 10,100,1000 Mbit/s Wi-Fi 6E (802.11ax) Bluetooth 5.3
Specifications
AI software frameworks supported by NPU
OpenVINO, DirectML, ONNX RT, WebNN, Windows ML
Bluetooth
Yes
Bluetooth version
5.3
Card reader integrated
Yes
Certification
CB FCC BSMI CE
Chassis type
Desktop
Compatible memory cards
SD
Country of origin
China
Depth
330 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
DisplayPorts quantity
1
Efficient cores
12
Efficient-core base frequency
1.8 GHz
Efficient-core Max Turbo Frequency
4.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
1000, 100, 10
GPU performance up to
8 TOPs
HDMI ports quantity
1
Height
295 mm
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Keyboard connectivity
Wired
Keyboard included
Yes
Line-in
Yes
Line-out
Yes
Maximum internal memory
32 GB
Maximum turbo power
182 W
Memory channels
Dual-channel
Memory clock speed
5600 MHz
Memory layout (slots x size)
2 x 8
Mouse connectivity
Wired
Mouse included
Yes
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
13 TOPs
Number of processors installed
1
Number of SSDs installed
1
Number of storage drives installed
1
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Optical drive type
No
Package depth
167 mm
Package height
417 mm
Package weight
5700 g
Package width
495 mm
PCI Express x16 slots
1
Performance cores
8
Performance-core base frequency
2.4 GHz
Performance-core Max Turbo Frequency
5.2 GHz
Power supply
180 W
Processor base power
65 W
Processor boost frequency
5.3 GHz
Processor cache
30 MB
Processor cache type
Smart Cache
Processor cores
20
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
265
Processor threads
20
Product colour
Black
Product type
PC
Sparsity support
Yes
SSD capacity
1000 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total processor performance up to
33 TOPs
Total SSDs capacity
1000 GB
Total storage capacity
1000 GB
USB 2.0 ports quantity
4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
3
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
Volume
8 L
Weight
5.4 kg
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax)
Width
100 mm
Windows Studio effects support
Yes
Price history over the last 6 months
Acer Aspire XC-1860 Desktop PC, Intel Core Ultra 7 265, 32GB DDR5 RAM, 1TB SSD, Windows 11 Home, Black
Current
R19,539
Lowest
R17,690
Highest
R21,843
Change 24H
+R1,796   +10%
Week
+R1,012   +5%
Month
-R850   -4%

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