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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Acer Aspire XC-1785 Desktop PC, Intel Core i5-14400, 16GB DDR5 RAM, 1TB SSD, Intel UHD Graphics 730

Acer Aspire XC-1785 Desktop PC, Intel Core i5-14400, 16GB DDR5 RAM, 1TB SSD, Intel UHD Graphics 730
Acer Aspire XC-1785 Desktop PC, Intel Core i5-14400, 16GB DDR5 RAM, 1TB SSD, Intel UHD Graphics 730
Acer Aspire XC-1785 Desktop PC, Intel Core i5-14400, 16GB DDR5 RAM, 1TB SSD, Intel UHD Graphics 730
Acer Aspire XC-1785 Desktop PC, Intel Core i5-14400, 16GB DDR5 RAM, 1TB SSD, Intel UHD Graphics 730
Acer Aspire XC-1785 Desktop PC, Intel Core i5-14400, 16GB DDR5 RAM, 1TB SSD, Intel UHD Graphics 730
Acer Aspire XC-1785 Desktop PC, Intel Core i5-14400, 16GB DDR5 RAM, 1TB SSD, Intel UHD Graphics 730
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R17,381
Acer Aspire XC-1785. Processor family: Intel® Core™ i5, Processor model: i5-14400. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM, Memory clock speed: 5600 MHz. Total storage capacity: 1 TB, Storage media: SSD, Card reader integrated. On-board graphics card model: Intel UHD Graphics 730. W... Read More
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Stock Out Of StockNo Stock Code 1728245 Brand ACER Model DT.BLSEG.00Q Warranty 2 Years

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Acer Aspire XC-1785. Processor family: Intel® Core™ i5, Processor model: i5-14400. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM, Memory clock speed: 5600 MHz. Total storage capacity: 1 TB, Storage media: SSD, Card reader integrated. On-board graphics card model: Intel UHD Graphics 730. Wi-Fi. Power supply: 180 W. Chassis type: Desktop. Product type: PC. Weight: 5.4 kg. Product colour: Black

Key Features

  • PC Black 180 W
  • Intel® Core™ i5 i5-14400 Processor cores: 10
  • 16 GB DDR5-SDRAM 5600 MHz 2 x 8 GB
  • 1 TB SSD Card reader integrated
  • Intel UHD Graphics 730
  • Ethernet LAN 10,100,1000 Mbit/s Wi-Fi 6E (802.11ax) Bluetooth 5.3
Key Highlights
  • PC Black 180 W
  • Intel® Core™ i5 i5-14400 Processor cores: 10
  • 16 GB DDR5-SDRAM 5600 MHz 2 x 8 GB
  • 1 TB SSD Card reader integrated
  • Intel UHD Graphics 730
  • Ethernet LAN 10,100,1000 Mbit/s Wi-Fi 6E (802.11ax) Bluetooth 5.3
Specifications
Audio output channels
5.1
Audio system
High Definition Audio
Bluetooth
Yes
Bluetooth version
5.3
Card reader integrated
Yes
Chassis type
Desktop
Compatible memory cards
SD
Compliance certificates
RoHS, CE, CB, BSMI
Depth
330 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
Efficient cores
4
Efficient-core base frequency
1.8 GHz
Efficient-core Max Turbo Frequency
3.5 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
1000, 100, 10
HDMI ports quantity
2
Headphone outputs
1
Height
295 mm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard connectivity
Wired
Keyboard included
Yes
Line-in
Yes
Line-out
Yes
Maximum internal memory
32 GB
Maximum turbo power
148 W
Memory channels
Dual-channel
Memory clock speed
5600 MHz
Memory layout (slots x size)
2 x 8
Microphone in
Yes
Mouse connectivity
Wired
Mouse included
Yes
Number of processors installed
1
Number of SSDs installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card model
Intel UHD Graphics 730
Operating system installed
No
Optical drive type
No
Package depth
417 mm
Package height
167 mm
Package width
495 mm
PCI Express x1 slots
1
PCI Express x16 slots
1
Performance cores
6
Performance-core base frequency
2.5 GHz
Performance-core Max Turbo Frequency
4.7 GHz
Placement supported
Vertical
Power supply
180 W
Processor base power
65 W
Processor boost frequency
4.7 GHz
Processor cache
20 MB
Processor cache type
Smart Cache
Processor cores
10
Processor manufacturer
Intel
Processor model
i5-14400
Processor threads
16
Product colour
Black
Product type
PC
SSD capacity
1000 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Thunderbolt 3 ports quantity
0
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
1000 GB
Total storage capacity
1000 GB
USB 2.0 ports quantity
4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
Volume
8 L
Weight
5.4 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
100 mm
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