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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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3MK PROTECTION Hardy Mellow Case for Xiaomi Redmi Note 13 Pro 4G - Black

3MK PROTECTION Hardy Mellow Case for Xiaomi Redmi Note 13 Pro 4G - Black
3MK PROTECTION Hardy Mellow Case for Xiaomi Redmi Note 13 Pro 4G - Black
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R295
+R1 Reward
The 3MK PROTECTION Hardy Mellow Case is a premium back cover designed specifically for the Xiaomi Redmi Note 13 Pro 4G. Combining robust protection with a sleek matte finish, this case offers military-grade drop resistance and precise cutouts for full functionality.AdvantagesEngineered with Absorber... Read More
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Stock 5 Code 3040978 Brand 3MK PROTECTION Model 5903108746151 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
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The 3MK PROTECTION Hardy Mellow Case is a premium back cover designed specifically for the Xiaomi Redmi Note 13 Pro 4G. Combining robust protection with a sleek matte finish, this case offers military-grade drop resistance and precise cutouts for full functionality.

Advantages

Engineered with Absorber125™ technology, the Hardy Mellow Case meets MIL-STD-810G 516.7 standards, ensuring your device survives up to 26 drops from 125 cm. The flexible TPU material provides shock absorption while maintaining a slim profile. Raised bezels protect both the camera and screen from scratches when placed on flat surfaces. EasyClick™ buttons offer tactile feedback, and the case is fully compatible with wireless charging.

Suitable for

  • Xiaomi Redmi Note 13 Pro 4G users seeking durable everyday protection
  • Individuals who prioritize drop protection without adding bulk
  • Users who prefer a matte, non-slip finish

Key specifications

  • Compatible Phone Model: Xiaomi Redmi Note 13 Pro 4G
  • Case Type: Back Cover
  • Material: Thermoplastic Polyurethane (TPU)
  • Color: Black
  • Protection Standard: Absorber125™ (MIL-STD-810G 516.7 certified)
  • Drop Resistance: Up to 26 drops from 125 cm
  • Button Type: EasyClick™ Buttons (integrated)
  • Camera Protection: Raised Bezel
  • Screen Protection: Raised Bezel
  • Wireless Charging Compatibility: Yes
  • Cutouts: Precise for ports, speakers, and camera
  • Finish: Matte
  • Series: Hardy Mellow
  • Flexibility: Flexible
  • Installation: Snap-on
  • Durability Features: Scratch-resistant, Impact-resistant

Recommendations

For optimal protection, pair this case with a tempered glass screen protector. The matte finish resists fingerprints and provides a secure grip. Ensure your device is clean before installation for a snug fit.

Specifications
Brand
3MK PROTECTION
Brand compatibility
Xiaomi
Case type
Back Cover
Category
Smartphone Case
Closure type
Snap-on
Colour name
Black
Compatibility
Xiaomi Redmi Note 13 Pro 4G
EAN
5903108746151
Material
Thermoplastic Polyurethane (TPU)
Model
5903108746151
MPN
5903108746151
Product colour
Black
Protection features
Scratch-resistant, Impact-resistant, Drop-resistant
Wireless charging
Yes
Price history over the last 6 months
3MK PROTECTION Hardy Mellow Case for Xiaomi Redmi Note 13 Pro 4G - Black
Current
R295
Lowest
R282
Highest
R295
Change 24H
+R9   +3%
Week
+R12   +4%
Month
+R10   +3%

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