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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Xtorm Go2 Series Power Bank 20000 mAh 20W USB-C PD & USB-A QC 3.0 Ice White XG2E207

Xtorm Go2 Series Power Bank 20000 mAh 20W USB-C PD & USB-A QC 3.0 Ice White XG2E207
Xtorm Go2 Series Power Bank 20000 mAh 20W USB-C PD & USB-A QC 3.0 Ice White XG2E207
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R1,309
Running out of battery while on the move is a common frustration. The Xtorm Go2 Series Power Bank 20000 mAh solves this by providing reliable, fast charging for your devices wherever you are. With a high-capacity 20,000 mAh battery, it can charge your smartphone multiple times, keeping you connected... Read More
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Stock Out Of Stock Code 3488188 Brand XTORM Model XG2E207 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Running out of battery while on the move is a common frustration. The Xtorm Go2 Series Power Bank 20000 mAh solves this by providing reliable, fast charging for your devices wherever you are. With a high-capacity 20,000 mAh battery, it can charge your smartphone multiple times, keeping you connected during travel, work, or outdoor adventures.

Who is it for

This power bank is ideal for frequent travelers, commuters, and anyone who needs dependable backup power for their smartphones, tablets, and other USB-C powered devices. Its compact and stylish design in Ice White makes it a practical accessory for everyday carry.

Main features

  • 20,000 mAh high-capacity lithium polymer battery for multiple charges
  • 20W USB-C Power Delivery (PD) output for fast charging compatible devices
  • USB-A Quick Charge 3.0 (QC 3.0) output for fast charging older devices
  • Simultaneous charging of two devices via USB-C and USB-A ports
  • LED battery level indicator to easily monitor remaining power
  • Advanced safety features: overcharge, overdischarge, overcurrent, short-circuit, and overtemperature protection
  • High-grade ABS/PC material for durability and a premium feel
  • Recharges in approximately 3.5 hours with a 20W PD charger

Specifications

  • Battery capacity: 20,000 mAh
  • Battery type: Lithium Polymer
  • USB-C output: 5V/3A, 9V/2.22A, 12V/1.67A (20W max)
  • USB-A output: 5V/3A, 9V/2A, 12V/1.5A (18W max)
  • USB-C input: 5V/3A, 9V/2.22A, 12V/1.67A (20W max)
  • Number of output ports: 2 (1x USB-C, 1x USB-A)
  • Number of input ports: 1 (1x USB-C)
  • Fast charging technology: USB-C Power Delivery (PD), USB-A Quick Charge 3.0 (QC 3.0)
  • Material: High-grade ABS/PC
  • Colour: Ice White
  • Series: Go2 Series
  • Compatibility: Smartphones, tablets, small USB-C powered devices

Tips

To maximize battery lifespan, avoid exposing the power bank to extreme temperatures and recharge it at least once every three months if not in use. Use the included USB-C cable or a certified PD charger for the fastest recharge times.

Specifications
Brand
Xtorm
Category
Power Bank
Circuit Protection
Overcharge, Overdischarge, Overcurrent, Short-circuit, Overtemperature
EAN
8720195103196
Material
High-grade ABS/PC
Maximum Output Power
20 W
Model
Go2 Series Power Bank 20000 mAh 20W
MPN
XG2E207
Power Adapter and Power Supply Features
USB-C PD, USB-A QC 3.0
Product colour
Ice White
Product type
Power Bank
Special features
Fast Charging, LED Indicator, Overcharge Protection, Overdischarge Protection, Overcurrent Protection, Short-circuit Protection, Overtemperature Protection
Weight
0.51 kg
Price history over the last 6 months
Xtorm Go2 Series Power Bank 20000 mAh 20W USB-C PD & USB-A QC 3.0 Ice White XG2E207
Current
R1,309
Lowest
R1,287
Highest
R1,309
Change 24H
+R22   +2%
Week
—   
Month
—   

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