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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White

Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
Whirlpool W5V5LCW Freestanding cooker Electric Ceramic hob Black, White
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R19,002
Whirlpool W5V5LCW, Freestanding cooker, Black, White, Buttons, Rotary, Touch, White, Bottom, Storage drawer Whirlpool W5V5LCW. Product type: Freestanding cooker, Product colour: Black, White, Control type: Buttons, Rotary, Touch. Hob type: Ceramic hob, Number of cooking zones: 4 zone(s), Top surfac... Read More
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Stock Out Of Stock Code 1537130 Brand WHIRLPOOL Model 859991715450 Warranty 2 Years

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Estimated delivery Thursday, October 15
You will be kept updated through our detailed tracking system
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Whirlpool W5V5LCW, Freestanding cooker, Black, White, Buttons, Rotary, Touch, White, Bottom, Storage drawer

Whirlpool W5V5LCW. Product type: Freestanding cooker, Product colour: Black, White, Control type: Buttons, Rotary, Touch. Hob type: Ceramic hob, Number of cooking zones: 4 zone(s), Top surface type: Glass-ceramic. Oven size: Medium, Oven power source: Electric, Oven net capacity: 60 L. Hob timer type: Digital. Energy efficiency class: A, Energy consumption (conventional): 0.92 kWh, Energy consumption (forced convection): 0.76 kWh

Key Highlights
  • Freestanding cooker Ceramic hob Oven power source: Electric Black, White
  • Built-in display Storage compartment
  • Number of cooking zones: 4 zone(s)
  • Oven net capacity: 60 L
  • Grill Number of functions: 5
  • Interior light
  • Oven timer
  • 7900 W 0.92 kWh
Specifications
AC input frequency
50 Hz
AC input voltage
220-240/380-415 V
Baking tray
Yes
Bottom heating
Yes
Built-in display
Yes
Child lock
Yes
Cleaning type
Catalytic
Connected load (electric)
7900 W
Control type
Buttons, Rotary, Touch
Convection cooking
Yes
Cooking zone 1 boost
1700 W
Cooking zone 1 diameter
120/180 mm
Cooking zone 1 position
Left front
Cooking zone 1 power
700 W
Cooking zone 2 diameter
140 mm
Cooking zone 2 position
Right front
Cooking zone 2 power
1200 W
Cooking zone 3 diameter
140 mm
Cooking zone 3 position
Left rear
Cooking zone 3 power
1200 W
Cooking zone 4 diameter
180 mm
Cooking zone 4 position
Right rear
Cooking zone 4 power
1800 W
Current
34.3 A
Defrost function
No
Depth
600 mm
Easy to clean (oven)
Yes
Energy consumption (conventional)
0.92 kWh
Energy consumption (forced convection)
0.76 kWh
Energy efficiency class
A
Energy efficiency scale
A+++ to D
Fan grill function
Yes
Grill
Yes
Grill grid included
Yes
Handle colour
White
Height
850 mm
Hob timer type
Digital
Hob type
Ceramic hob
Interior light
Yes
Number of baking trays
2
Number of cooking zones
4 zone(s)
Number of electric cooking zones
4 zone(s)
Number of functions
5
Number of grids
1
Number of ovens
1
Oven door material
Glass
Oven door opening
Drop down opening
Oven net capacity
60 L
Oven power source
Electric
Oven size
Medium
Oven thermostat range
50 - 250 °C
Oven timer
Yes
Package depth
700 mm
Package height
940 mm
Package weight
52.4 kg
Package width
560 mm
Product colour
Black, White
Product type
Freestanding cooker
Removable door glass
Yes
Residual heat indicator
Yes
Self-cleaning
Yes
Storage compartment
Yes
Storage compartment position
Bottom
Storage compartment type
Storage drawer
Top and bottom heating
Yes
Top surface type
Glass-ceramic
Top, bottom & fan
Yes
Viewing window
Yes
Weight
48.9 kg
Width
500 mm
Wok burner
No

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