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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Vacuum cleaner ETA with 4 L dust bag and 10 m working radius, model ETA051990010

Vacuum cleaner ETA with 4 L dust bag and 10 m working radius, model ETA051990010
Vacuum cleaner ETA with 4 L dust bag and 10 m working radius, model ETA051990010
Vacuum cleaner ETA with 4 L dust bag and 10 m working radius, model ETA051990010
Vacuum cleaner ETA with 4 L dust bag and 10 m working radius, model ETA051990010
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R4,396
Canister vacuum cleaner ETA model ETA051990010 equipped with a 4 L dust bag and a 10 m working radius. Designed for general home cleaning, it provides practical dust collection capacity and extended reach to clean larger rooms without frequent socket changes. Suitable for floors and carpets and inte... Read More
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Stock Out Of Stock Code 2377394 Brand ETA Model ETA051990010 Warranty 2 Years

Shipping & Returns

Canister vacuum cleaner ETA model ETA051990010 equipped with a 4 L dust bag and a 10 m working radius. Designed for general home cleaning, it provides practical dust collection capacity and extended reach to clean larger rooms without frequent socket changes. Suitable for floors and carpets and intended for everyday household use. The unit has a net weight of 6.94 kg, gross weight 8.62 kg and comes with a 24-month warranty. Packaging dimensions and weight allow pallet shipments of 14 units per pallet.

Advantages

The ETA vacuum cleaner offers a 4 L dust bag that reduces the need for frequent emptying and a 10 m working radius that increases mobility when cleaning larger areas. The product is lightweight to handle at under 7 kg net weight and meets applicable WEEE classification (CL109:4:2017-04-01). No embedded battery is included.

Suitable for

  • General household floor cleaning
  • Carpets and rugs
  • Rooms where extended reach is needed without changing sockets

Key specifications

  • Model: ETA051990010
  • Brand: ETA
  • Dust capacity: 4 L (dust bag)
  • Working radius: 10 m
  • Net weight: 6.94 kg
  • Gross weight: 8.62 kg
  • Packing dimensions (WxDxH): 570 x 345 x 325 mm
  • Packing volume: 0.06 m³
  • Packing weight (tare): 1.68 kg
  • Packing materials: Paper/pasteboard 1616 g, Plastic (no PET) 64 g
  • Palette quantity: 14 pcs
  • WEEE: Yes, CL109:4:2017-04-01
  • Embedded battery: No
  • Warranty: 24 months

How to use

Assemble the vacuum cleaner according to the included user manual, fit a compatible 4 L dust bag and connect the hose and tools. Plug into a suitable mains socket and switch on. Use the appropriate nozzle for floors or carpets and move the cleaner at a steady pace to remove dust and debris. Empty and replace the dust bag when full and follow maintenance instructions in the manual for filters and brushes.

Recommendations

Use the 10 m cable length to minimise socket changes in larger rooms. Replace consumables such as the dust bag and filters with manufacturer-recommended parts to maintain suction performance and observe the 24-month warranty conditions.
Key Highlights
  • General household floor cleaning
  • Carpets and rugs
  • Rooms where extended reach is needed without changing sockets
  • Model: ETA051990010
  • Brand: ETA
  • Dust capacity: 4 L (dust bag)
  • Working radius: 10 m
  • Net weight: 6.94 kg
  • Gross weight: 8.62 kg
  • Packing dimensions (WxDxH): 570 x 345 x 325 mm
  • Packing volume: 0.06 m³
  • Packing weight (tare): 1.68 kg
  • Packing materials: Paper/pasteboard 1616 g, Plastic (no PET) 64 g
  • Palette quantity: 14 pcs
  • WEEE: Yes, CL109:4:2017-04-01
  • Embedded battery: No
  • Warranty: 24 months
Price history over the last 6 months
Vacuum cleaner ETA with 4 L dust bag and 10 m working radius, model ETA051990010
Current
R4,396
Lowest
R2,085
Highest
R4,656
Change 24H
+R2,297   +109%
Week
+R2,294   +109%
Month
+R2,252   +105%

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