We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.
But here is what a one-star review will never tell you:
We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.
Read the full letter — photos and video of real shipments, and a straight answer to every accusation.
-90x90h.webp "Build-Your-Own Gaming PC — Ryzen 7 7700 + RTX 5070, 32GB DDR5 | DistriNode")
Experience powerful AI-driven 4K performance with the NQ4 AI Gen2 processor that enhances brightness, depth, contrast, motion, sound and resolution. The TV combines advanced Quantum Mini LED Pro backlighting, Neo Quantum HDR+ and Quantum Dot colour technology to deliver accurate colours, deep blacks and outstanding brightness. Integrated smart features include Samsung Tizen OS, Gaming Hub with cloud games, Dolby Atmos sound processing, SolarCell remote that charges from indoor light, and a range of AI tools for picture and sound optimisation.
The NQ4 AI Gen2 processor provides automatic 4K upscaling and scene-by-scene optimisation powered by multiple neural networks. Quantum Mini LED Pro with Quantum Matrix Technology Plus offers precise local dimming for improved contrast and detailed blacks. Neo Quantum HDR+ and Colour Booster Pro enhance dynamic range and colour accuracy, while PANTONE validation ensures reliable colour reproduction. Audio features such as Dolby Atmos, AI Sound Pro, Q-Symphony and Object Tracking Sound Lite produce immersive, directionally accurate sound. Smart platform features include Tizen OS with popular apps, Gaming Hub with no-console gameplay, Game Bar tools and FreeSync Premium Pro support for smooth HDR gaming.
Set up the TV following the on-screen installation steps to connect to power and network, then sign in to your Samsung account to access apps and personalised recommendations. Use the SolarCell Remote or Quick Remote on your smartphone to control the TV. For gaming, open Gaming Hub to stream games without a console or connect a console and enable AI Auto Game Mode and Motion Xcelerator 144Hz for optimal settings. Enable AI Mode to let the TV adapt picture and sound automatically, and use AI Sound Pro and Dolby Atmos for improved audio. Access the Art Store to display curated artwork or use Generative Wallpaper for custom visuals.
For best picture quality, place the TV in a room with controllable ambient lighting and enable adaptive brightness in AI Mode; for gaming, use a compatible console or cloud games via Gaming Hub and enable FreeSync Premium Pro to reduce tearing and stutter.
![Game all day - no console needed[1]](https://distrinode.co.za/documents/media/8806097051596/66554818.webp)
