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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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TOKO Wool Wash ECO 250 ml – Eco-Friendly Wool & Merino Detergent

TOKO Wool Wash ECO 250 ml – Eco-Friendly Wool & Merino Detergent
TOKO Wool Wash ECO 250 ml – Eco-Friendly Wool & Merino Detergent
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R259
TOKO Wool Wash ECO is a pH-neutral, phosphate-free liquid concentrate specially formulated for wool, merino wool, and other delicate natural fibers. This eco-friendly detergent gently cleans while preserving the natural properties of wool, maintaining breathability, and preventing felting and shrink... Read More
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Stock Out Of Stock Code 3311920 Brand TOKO Model 5582801 Warranty 2 Years

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Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
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TOKO Wool Wash ECO is a pH-neutral, phosphate-free liquid concentrate specially formulated for wool, merino wool, and other delicate natural fibers. This eco-friendly detergent gently cleans while preserving the natural properties of wool, maintaining breathability, and preventing felting and shrinkage. Dermatologically tested and unscented, it is suitable for sensitive skin and safe for both machine and hand washing.

Advantages

• Preserves natural wool properties and fabric breathability.
• Prevents felting and shrinkage, keeping garments in shape.
• pH-neutral, phosphate-free, and PFC-free for gentle care.
• Biodegradable and eco-friendly formulation.
• Dermatologically tested, unscented, ideal for sensitive skin.
• Works effectively in all water hardness levels.

Suitable for

  • Wool and merino wool garments
  • Delicate natural fiber textiles
  • Hand and machine washing

Key specifications

  • Volume: 250 ml
  • Formulation: Liquid concentrate
  • Application: Machine wash, hand wash
  • Special feature: Restores loft and elasticity
  • Bottle material: Recyclable plastic
  • Origin: Switzerland

Recommendations

For optimal results, follow the care label instructions. Use the recommended dosage (approx. 30 ml per wash) and avoid fabric softeners. Store in a cool, dry place.

Specifications
Brand
TOKO
Category
Wool & Merino Detergent
Composition
pH-neutral, phosphate-free, PFC-free, biodegradable
EAN
7045953283530
Laundry automation
Machine Wash, Hand Wash
Model
5582801
MPN
5582801
Product type
Wool & Merino Detergent
Purpose
Cleaning and Fiber Care
Weight
0.28 kg
Price history over the last 6 months
TOKO Wool Wash ECO 250 ml – Eco-Friendly Wool & Merino Detergent
Current
R259
Lowest
R247
Highest
R259
Change 24H
+R10   +4%
Week
+R12   +5%
Month
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