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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Siemens EX801KYW1E hob Black Built-in Zone induction hob 4 zone(s)

Siemens EX801KYW1E hob Black Built-in Zone induction hob 4 zone(s)
Siemens EX801KYW1E hob Black Built-in Zone induction hob 4 zone(s)
Siemens EX801KYW1E hob Black Built-in Zone induction hob 4 zone(s)
Siemens EX801KYW1E hob Black Built-in Zone induction hob 4 zone(s)
Siemens EX801KYW1E hob Black Built-in Zone induction hob 4 zone(s)
Siemens EX801KYW1E hob Black Built-in Zone induction hob 4 zone(s)
Siemens EX801KYW1E hob Black Built-in Zone induction hob 4 zone(s)
Siemens EX801KYW1E hob Black Built-in Zone induction hob 4 zone(s)
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R27,670
Siemens EX801KYW1E, Black, Built-in, Zone induction hob, Glass-ceramic, 4 zone(s), 4 zone(s) Siemens EX801KYW1E. Product colour: Black, Appliance placement: Built-in, Hob type: Zone induction hob. Regular cooking zone: 3300 W. Control type: Touch, Control position: Top front, Display type: TFT. Con... Read More
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Stock Out Of Stock Code 343401 Brand SIEMENS Model EX801KYW1E Warranty 2 Years

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Estimated delivery Wednesday, October 21
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Siemens EX801KYW1E, Black, Built-in, Zone induction hob, Glass-ceramic, 4 zone(s), 4 zone(s)

Siemens EX801KYW1E. Product colour: Black, Appliance placement: Built-in, Hob type: Zone induction hob. Regular cooking zone: 3300 W. Control type: Touch, Control position: Top front, Display type: TFT. Connected load (electric): 7400 W, AC input voltage: 220 - 240 V, AC input frequency: 50 - 60 Hz. Width: 792 mm, Depth: 512 mm, Height: 56 mm

Key Highlights
  • Black Built-in
  • 4 zone(s) Glass-ceramic Zone induction hob
  • Built-in display Timer Residual heat indicator Child lock Auto power off
  • Control type: Touch
Specifications
AC input frequency
50 - 60 Hz
AC input voltage
220 - 240 V
Appliance placement
Built-in
Auto power off
Yes
Boost function
Yes
Built-in display
Yes
Child lock
Yes
Combi zone
Yes
Connected load (electric)
7400 W
Connected load (gas)
0 W
Control position
Top front
Control type
Touch
Cooking zone 1 boost
3700 W
Cooking zone 1 diameter
190 mm
Cooking zone 1 position
Left rear
Cooking zone 1 power
2200 W
Cooking zone 1 power source
Electric
Cooking zone 1 shape
Rectangular
Cooking zone 1 type
Regular
Cooking zone 2 boost
3700 W
Cooking zone 2 diameter
190 mm
Cooking zone 2 position
Left front
Cooking zone 2 power
2200 W
Cooking zone 2 power source
Electric
Cooking zone 2 shape
Rectangular
Cooking zone 2 type
Regular
Cooking zone 3 boost
3700 W
Cooking zone 3 diameter
190 mm
Cooking zone 3 position
Right rear
Cooking zone 3 power
2200 W
Cooking zone 3 power source
Electric
Cooking zone 3 shape
Rectangular
Cooking zone 3 type
Regular
Cooking zone 4 boost
3700 W
Cooking zone 4 diameter
190 mm
Cooking zone 4 position
Right front
Cooking zone 4 power
2200 W
Cooking zone 4 power source
Electric
Cooking zone 4 shape
Rectangular
Cooking zone 4 type
Regular
Cord length
1.1 m
Current
32 A
Depth
512 mm
Display type
TFT
Flexible cooking zone
Yes
Height
56 mm
Hob type
Zone induction hob
Keep warm function
Yes
Number of cooking zones
4 zone(s)
Number of electric cooking zones
4 zone(s)
Number of flexible cooking zones
2 zone(s)
Number of gas cooking zones
0 zone(s)
Number of power levels
17
Number of simultaneously used cooking zones
4
On/off switch
Yes
Package depth
603 mm
Package height
126 mm
Package weight
19 kg
Package width
953 mm
Pan detection
Yes
Product colour
Black
Regular cooking zone
3300 W
Regular cooking zone shape
Rectangular
Regular cooking zone size (W x D)
400 x 230 mm
Residual heat indicator
Yes
Timer
Yes
Timer type
Digital
Top surface type
Glass-ceramic
Weight
17 kg
Width
792 mm

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