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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

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  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Samsung The Frame GQ50LS03FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Black

Samsung The Frame GQ50LS03FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung The Frame GQ50LS03FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung The Frame GQ50LS03FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung The Frame GQ50LS03FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung The Frame GQ50LS03FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung The Frame GQ50LS03FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Black
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R17,901
Samsung The Frame GQ50LS03FAU, 127 cm (50"), 3840 x 2160 pixels, QLED, Smart TV, Wi-Fi, Black Samsung The Frame GQ50LS03FAU. Display diagonal: 127 cm (50"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: QLED, Screen shape: Flat, LED backlighting type: Dual LED. S... Read More
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Stock Out Of Stock Code 359282 Brand SAMSUNG Model GQ50LS03FAUXZG Warranty 2 Years

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Estimated delivery Wednesday, October 21
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Samsung The Frame GQ50LS03FAU, 127 cm (50"), 3840 x 2160 pixels, QLED, Smart TV, Wi-Fi, Black

Samsung The Frame GQ50LS03FAU. Display diagonal: 127 cm (50"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: QLED, Screen shape: Flat, LED backlighting type: Dual LED. Smart TV. Motion interpolation technology: Motion Xcelerator, Native aspect ratio: 16:9. Digital signal format system: DVB-C, DVB-S2, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Black

Key Highlights
  • Flat 127 cm (50") QLED Dual LED
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • Motion Xcelerator
  • DVB-C, DVB-S2, DVB-T2
  • Smart TV Internet TV
  • Wi-Fi Ethernet LAN Bluetooth
  • High Dynamic Range (HDR) supported
  • VESA mounting 200 x 200 mm
  • G 69 kWh 96 W
Specifications
AC input voltage
220-240 V
AI Upscale
Yes
Ambient mode
Yes
Apple AirPlay 2 support
Yes
Audio decoders
Dolby Atmos, Dolby Digital Plus
Audio output channels
2.0 channels
Audio pre-selection descriptor
Yes
Auto channel search
Yes
Backlight dimming technology
Supreme UHD Dimming
Bezel type
VNB (Very Narrow Bezel)
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.3
Common interface Plus (CI+)
Yes
Common interface Plus (CI+) version
1.4
ConnectShare (HDD)
Yes
ConnectShare (USB)
Yes
Consumer Electronics Control (CEC)
Anynet+
Depth (with stand)
227.8 mm
Depth (without stand)
24.9 mm
Digital audio optical out
1
Digital signal format system
DVB-C, DVB-S2, DVB-T2
Display diagonal
127 cm (50")
Display diagonal (metric)
125 cm
Display number of colours
1 billion colours
Display resolution
3840 x 2160 pixels
Display technology
QLED
Eco sensor
Yes
Electronic Programme Guide (EPG)
Yes
Energy consumption (HDR) per 1000 hours
123 kWh
Energy consumption (SDR) per 1000 hours
69 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Energy saving mode
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Game features
Auto Low Latency Mode (ALLM), Dynamic Black EQ, Game Motion Plus, Gaming Hub, HGiG, Mini Map Zoom, Super Ultra Wide Game View, Surround Sound
Game mode
Yes
HD type
4K Ultra HD
HDMI ports quantity
4
HDMI Quick Switch
Yes
HDMI version
2.1
Height (with stand)
679.2 mm
Height (without stand)
644.9 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10+ (HDR10 Plus), Quantum HDR
Hybrid Broadcast Broadband TV (HbbTV)
Yes
Internet TV
Yes
IPv6 support
Yes
LED backlight
Yes
LED backlighting type
Dual LED
Motion interpolation technology
Motion Xcelerator
Multi View
Yes
Multiroom
Yes
Native aspect ratio
16:9
Native refresh rate
50 Hz
Object Tracking Sound+ (OTS+)
Yes
Operating system installed
Tizen
Package depth
174 mm
Package height
775 mm
Package weight
20.9 kg
Package width
1251 mm
Panel mounting interface
200 x 200 mm
Picture processing technology
Samsung Auto Motion Plus, Samsung Real Depth Enhancer
Power consumption (max)
123 W
Power consumption (standby)
0.5 W
Power consumption (typical)
96 W
Product colour
Black
RMS rated power
20 W
Samsung technologies (AV/TV)
4K AI Upscaling, Adaptive Sound Pro, Art Mode, LED Clear Motion, One Connect Box, Q-Symphony, Real Depth Enhancer, Samsung TV Plus, Smart Calibration, Supreme UHD Dimming, Wide Viewing Angle
Screen shape
Flat
Smart TV
Yes
SmartThings app support
Yes
Sound mirroring
Yes
Sound modes
Adaptive Sound Pro
Stand colour
Black
Stand depth
22.8 cm
Stand width
75.7 cm
Subtitles function
Yes
Tuner type
Analog & digital
TV key support
Yes
Universal guide
Yes
USB 2.0 ports quantity
2
VESA mounting
Yes
Video apps
Samsung TV Plus
Viewing angle, horizontal
89°
Viewing angle, vertical
89°
Web browser
Yes
Weight (with stand)
12.2 kg
Weight (without stand)
11.8 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 5 (802.11ac)
Width (with stand)
1124.1 mm
Width (without stand)
1124.1 mm
Works with Amazon Alexa
Yes
Works with Samsung Bixby
No

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