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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Samsung RL38C7B5BB1 Freestanding 387 L Black

Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
Samsung RL38C7B5BB1 Freestanding 387 L Black
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R54,580
Samsung RL38C7B5BB1, 387 L, No Frost (fridge), SN-T, B, Fresh zone compartment, Black Samsung RL38C7B5BB1. Total net capacity: 387 L. Door hinge: Right. Climate class: SN-T, Noise level: 35 dB. Fridge net capacity: 273 L, No Frost (fridge), Fridge interior light, Fridge number of shelves/baskets: 4... Read More
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Stock Out Of Stock Code 342589 Brand SAMSUNG Model RL38C7B5BB1/EG Warranty 2 Years

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Estimated delivery Monday, October 19
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Samsung RL38C7B5BB1, 387 L, No Frost (fridge), SN-T, B, Fresh zone compartment, Black

Samsung RL38C7B5BB1. Total net capacity: 387 L. Door hinge: Right. Climate class: SN-T, Noise level: 35 dB. Fridge net capacity: 273 L, No Frost (fridge), Fridge interior light, Fridge number of shelves/baskets: 4, Number of vegetable drawers: 2. Freezer net capacity: 114 L, No Frost (freezer). Fresh zone compartment. Energy efficiency class: B, Annual energy consumption: 134 kWh. Product colour: Black

Key Highlights
  • Black Freestanding 387 L
  • 273 L No Frost (fridge) LED Fridge interior light
  • 114 L Bottom-placed No Frost (freezer) 4*
  • B 134 kWh B 35 dB
Specifications
AC input frequency
50 Hz
AC input voltage
220 - 240 V
Adjustable shelves
Yes
Annual energy consumption
134 kWh
Appliance placement
Freestanding
Bottle rack
Yes
Built-in display
Yes
Climate class
SN-T
Connected load
2400 W
Control type
Rotary
Depth
658 mm
Display placement
On door
Door hinge
Right
Door open alarm
Yes
Egg tray
Yes
Energy efficiency class
B
Energy efficiency index (EEI)
51
Energy efficiency scale
A to G
Fast freeze function
Yes
Freezer net capacity
114 L
Freezer number of shelves/baskets
3
Freezer position
Bottom-placed
Fresh zone compartment
Yes
Fridge door balconies
4
Fridge interior light
Yes
Fridge net capacity
273 L
Fridge number of shelves/baskets
4
Height
2030 mm
Ice cube tray
Yes
Icemaker
No
Inverter technology
Yes
Lamp type
LED
Maximum operating temperature
43 °C
Minimum operating temperature
10 °C
No Frost (freezer)
Yes
No Frost (fridge)
Yes
Noise emission class
B
Noise level
35 dB
Number of vegetable drawers
2
Package depth
740 mm
Package height
2108 mm
Package weight
96.5 kg
Package width
637 mm
Product colour
Black
Recessed handle(s)
Yes
Refrigerating medium
R600a
Reversible doors
Yes
Samsung technologies (food storage)
AI Energy, Cool Select+, Humidity Fresh +, Metal Cooling, No Frost+, SpaceMax™ Technology, Twin Cooling Plus™
Shelves material
Tempered glass
Star rating
4*
Super Cool function
Yes
Total net capacity
387 L
Weight
94 kg
Wi-Fi
Yes
Width
595 mm

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