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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Samsung Q8F QE55Q8FAAU 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Grey, Titanium

Samsung Q8F QE55Q8FAAU 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Grey, Titanium
Samsung Q8F QE55Q8FAAU 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Grey, Titanium
Samsung Q8F QE55Q8FAAU 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Grey, Titanium
Samsung Q8F QE55Q8FAAU 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Grey, Titanium
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R15,825
Samsung Q8F QE55Q8FAAU, 139.7 cm (55"), 3840 x 2160 pixels, QLED, Smart TV, Wi-Fi, Grey, Titanium Samsung Q8F QE55Q8FAAU. Display diagonal: 139.7 cm (55"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: QLED, Screen shape: Flat, LED backlighting type: Dual LED. Sm... Read More
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Stock Out Of Stock Code 30649 Brand SAMSUNG Model QE55Q8FAAUXXH Warranty 2 Years

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Estimated delivery Wednesday, October 21
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Samsung Q8F QE55Q8FAAU, 139.7 cm (55"), 3840 x 2160 pixels, QLED, Smart TV, Wi-Fi, Grey, Titanium

Samsung Q8F QE55Q8FAAU. Display diagonal: 139.7 cm (55"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: QLED, Screen shape: Flat, LED backlighting type: Dual LED. Smart TV. Motion interpolation technology: Motion Xcelerator, Native aspect ratio: 16:9. Digital signal format system: DVB-C, DVB-S2, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Grey, Titanium

Key Highlights
  • Flat 139.7 cm (55") QLED Dual LED
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • Motion Xcelerator
  • DVB-C, DVB-S2, DVB-T2
  • Smart TV Internet TV
  • Wi-Fi Ethernet LAN Bluetooth
  • High Dynamic Range (HDR) supported
  • VESA mounting 200 x 200 mm
  • E 64 kWh 64 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
220-240 V
Active voice amplifier (AVA)
Yes
Adaptive sound+
Yes
AI Upscale
Yes
Apple AirPlay 2 support
Yes
Audio output channels
2.0 channels
Audio pre-selection descriptor
Yes
Audio Return Channel (ARC)
Yes
Auto power off
Yes
Backlight dimming technology
Supreme UHD Dimming
Bezel type
3 Bezel-less
Bluetooth
Yes
Bluetooth version
5.3
Cables included
AC
Common interface (CI)
Yes
Common interface Plus (CI+)
Yes
Common interface Plus (CI+) version
1.4
Consumer Electronics Control (CEC)
Anynet+
Depth (with stand)
238.6 mm
Depth (without stand)
25.7 mm
Digital audio optical out
1
Digital signal format system
DVB-C, DVB-S2, DVB-T2
Display diagonal
139.7 cm (55")
Display diagonal (metric)
138 cm
Display resolution
3840 x 2160 pixels
Display technology
QLED
Eco sensor
Yes
Electronic Programme Guide (EPG)
Yes
Energy consumption (HDR) per 1000 hours
152 kWh
Energy consumption (SDR) per 1000 hours
64 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Energy saving mode
Yes
Enhanced Audio Return Channel (eARC)
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Far-field voice interaction
Yes
Game features
Auto Low Latency Mode (ALLM), Game Motion Plus, Gaming Hub, HGiG, Mini Map Zoom, Super Ultra Wide Game View
HD type
4K Ultra HD
HDMI ports quantity
3
Height (with stand)
768.1 mm
Height (without stand)
708.8 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10+ Adaptive (HDR10 Plus Adaptive), Neo Quantum HDR+
Hybrid Broadcast Broadband TV (HbbTV)
Yes
Hybrid Broadcast Broadband TV (HbbTV) version
HbbTV 2.0.4
Internet TV
Yes
Introduction year
2025
LED backlight
Yes
LED backlighting type
Dual LED
Motion interpolation technology
Motion Xcelerator
Multi View
Yes
Native aspect ratio
16:9
Native refresh rate
50 Hz
Number of OSD languages
28
Number of tuners
2 tuner(s)
Object Tracking Sound+ (OTS+)
Yes
On Screen Display (OSD)
Yes
Operating system installed
Tizen
Package depth
142 mm
Package height
819 mm
Package type
Box
Package weight
19.1 kg
Package width
1369 mm
Panel mounting interface
200 x 200 mm
Picture processing technology
Samsung Contrast Enhancer
Power consumption (max)
190 W
Power consumption (standby)
0.5 W
Power consumption (typical)
64 W
Product colour
Grey, Titanium
Remote control included
Yes
Remote control type
TM2560E (UK, Italia add TM1240A)
RF ports quantity
3
RMS rated power
20 W
Samsung technologies (AV/TV)
4K Upscaling, AirSlim, Art Store, EyeComfort Mode, Q-Symphony, Q4 AI Processor, Samsung Health, Samsung TV Plus
Screen shape
Flat
Smart TV
Yes
Sound mirroring
Yes
Stand depth
23.9 cm
Stand width
91 cm
Tap view
Yes
Tuner type
Analog & digital
Universal Browse & Play
Yes
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
VESA mounting
Yes
Web browser
Yes
Weight (with stand)
14.3 kg
Weight (without stand)
13.9 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 5 (802.11ac)
Width (with stand)
1232.1 mm
Width (without stand)
1232.1 mm
Works with Amazon Alexa
Yes
Works with Samsung Bixby
Yes

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Manual

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