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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Samsung Q7F GQ85Q7F2AU 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black

Samsung Q7F GQ85Q7F2AU 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung Q7F GQ85Q7F2AU 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung Q7F GQ85Q7F2AU 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung Q7F GQ85Q7F2AU 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung Q7F GQ85Q7F2AU 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung Q7F GQ85Q7F2AU 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung Q7F GQ85Q7F2AU 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black
Samsung Q7F GQ85Q7F2AU 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black
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R41,423
Samsung Q7F GQ85Q7F2AU, 2.16 m (85"), 3840 x 2160 pixels, QLED, Smart TV, Wi-Fi, Black Samsung Q7F GQ85Q7F2AU. Display diagonal: 2.16 m (85"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: QLED, Screen shape: Flat. Smart TV. Motion interpolation technology: Motio... Read More
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Stock Out Of Stock Code 359339 Brand SAMSUNG Model GQ85Q7F2AUXZG Warranty 2 Years

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Estimated delivery Monday, October 19
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Samsung Q7F GQ85Q7F2AU, 2.16 m (85"), 3840 x 2160 pixels, QLED, Smart TV, Wi-Fi, Black

Samsung Q7F GQ85Q7F2AU. Display diagonal: 2.16 m (85"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: QLED, Screen shape: Flat. Smart TV. Motion interpolation technology: Motion Xcelerator, Native aspect ratio: 16:9. Digital signal format system: DVB-C, DVB-S2, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Black

Key Highlights
  • Flat 2.16 m (85") QLED
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • Motion Xcelerator
  • DVB-C, DVB-S2, DVB-T2
  • Smart TV Internet TV
  • Wi-Fi Ethernet LAN Bluetooth
  • High Dynamic Range (HDR) supported
  • VESA mounting 600 x 400 mm
  • G 162 kWh 162 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
220-240 V
Adaptive sound
Yes
AI Upscale
Yes
Audio decoders
Dolby Digital
Audio pre-selection descriptor
Yes
Audio Return Channel (ARC)
Yes
Auto channel search
Yes
Auto power off
Yes
Backlight dimming technology
Supreme UHD Dimming
Bezel type
3 Bezel-less
Bluetooth
Yes
Bluetooth version
5.3
Cables included
AC
Common interface (CI)
Yes
Common interface Plus (CI+)
Yes
Common interface Plus (CI+) version
1.4
ConnectShare (HDD)
Yes
ConnectShare (USB)
Yes
Consumer Electronics Control (CEC)
Anynet+
Depth (with stand)
359 mm
Depth (without stand)
61.4 mm
Digital signal format system
DVB-C, DVB-S2, DVB-T2
Display diagonal
2.16 m (85")
Display diagonal (metric)
214 cm
Display resolution
3840 x 2160 pixels
Display technology
QLED
Dynamic contrast ratio marketing name
Mega Contrast
Eco sensor
Yes
Electronic Programme Guide (EPG)
Yes
Energy consumption (HDR) per 1000 hours
279 kWh
Energy consumption (SDR) per 1000 hours
162 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Energy saving mode
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Frameless design
Yes
Game features
Auto Low Latency Mode (ALLM), Game Motion Plus, Gaming Hub, HGiG, Mini Map Zoom, Super Ultra Wide Game View, Surround Sound
Game mode
Yes
HD type
4K Ultra HD
HDMI ports quantity
3
Height (with stand)
1132.3 mm
Height (without stand)
1088.4 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Filmmaker Mode, High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG), Quantum HDR
Hybrid Broadcast Broadband TV (HbbTV)
Yes
Internet TV
Yes
Introduction year
2025
Motion interpolation technology
Motion Xcelerator
Multi View
Yes
Multiroom
Yes
Multiroom audio technology
Samsung Multiroom Link
Native aspect ratio
16:9
Native refresh rate
50 Hz
Number of speakers
2
On Screen Display (OSD)
Yes
Operating system installed
Tizen
Package depth
171 mm
Package height
1200 mm
Package weight
45.1 kg
Package width
2075 mm
Panel mounting interface
600 x 400 mm
PC in (D-Sub)
No
Power consumption (standby)
0.5 W
Power consumption (typical)
162 W
Product colour
Black
Remote control included
Yes
RF ports quantity
3
RMS rated power
20 W
Samsung technologies (AV/TV)
4K AI Upscaling, AI Auto Game Mode, Karaoke Mode, Object Tracking Sound Lite, Q-Symphony, Samsung Knox, Samsung SmartThings, Samsung TV Plus, Smart TV powered by Tizen, Supreme UHD Dimming
Screen shape
Flat
Smart TV
Yes
SmartThings app support
Yes
Sound mirroring
Yes
Stand colour
Black
Stand depth
35.9 cm
Stand type
Legs stand
Stand width
141.5 cm
Subtitles function
Yes
Tap view
Yes
Teletext function
Yes
Tuner type
Analog & digital
TV key support
Yes
TV Sound Mode Share
Yes
Universal guide
Yes
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
VESA mounting
Yes
Voice guide
Yes
Web browser
Yes
Weight (with stand)
32.5 kg
Weight (without stand)
33.1 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 5 (802.11ac)
Width (with stand)
1901.2 mm
Width (without stand)
1901.2 mm
Works with Amazon Alexa
Yes
Works with Samsung Bixby
Yes
Works with the Google Assistant
Yes

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