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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver

Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
Samsung GQ50QN80FAU 127 cm (50 inch) 4K Ultra HD Smart TV Wi-Fi Carbon, Silver
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R17,407
Samsung GQ50QN80FAU, 127 cm (50"), 2160 x 3840 pixels, QLED, Smart TV, Wi-Fi, Carbon, Silver Samsung GQ50QN80FAU. Display diagonal: 127 cm (50"), Display resolution: 2160 x 3840 pixels, HD type: 4K Ultra HD, Display technology: QLED, Screen shape: Flat. Smart TV. Motion interpolation technology: Mo... Read More
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Stock Out Of Stock Code 359298 Brand SAMSUNG Model GQ50QN80FAUXZG Warranty 2 Years

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Estimated delivery Monday, October 19
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Samsung GQ50QN80FAU, 127 cm (50"), 2160 x 3840 pixels, QLED, Smart TV, Wi-Fi, Carbon, Silver

Samsung GQ50QN80FAU. Display diagonal: 127 cm (50"), Display resolution: 2160 x 3840 pixels, HD type: 4K Ultra HD, Display technology: QLED, Screen shape: Flat. Smart TV. Motion interpolation technology: Motion Xcelerator, Native aspect ratio: 16:9. Digital signal format system: DVB-C, DVB-S2, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Carbon, Silver

Key Highlights
  • Flat 127 cm (50") QLED
  • 4K Ultra HD 2160 x 3840 pixels 16:9
  • Motion Xcelerator
  • DVB-C, DVB-S2, DVB-T2
  • Smart TV Internet TV
  • Wi-Fi Ethernet LAN Bluetooth
  • High Dynamic Range (HDR) supported
  • VESA mounting 200 x 200 mm
  • G 68 kWh 68 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
220-240 V
AI Upscale
Yes
Ambient mode
Ambient Mode+
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium Pro
Apple AirPlay 2 support
Yes
Audio decoders
Dolby Atmos
Audio output channels
4.0 channels
Audio pre-selection descriptor
Yes
Backlight dimming technology
Supreme UHD Dimming
Bluetooth
Yes
Bluetooth version
5.3
Common interface Plus (CI+)
Yes
Common interface Plus (CI+) version
1.4
ConnectShare (HDD)
Yes
ConnectShare (USB)
Yes
Consumer Electronics Control (CEC)
Anynet+
Depth (with stand)
238.6 mm
Depth (without stand)
47.8 mm
Digital audio optical out
1
Digital signal format system
DVB-C, DVB-S2, DVB-T2
Display diagonal
127 cm (50")
Display diagonal (metric)
125 cm
Display resolution
2160 x 3840 pixels
Display technology
QLED
Eco sensor
Yes
Electronic Programme Guide (EPG)
Yes
Energy consumption (HDR) per 1000 hours
172 kWh
Energy consumption (SDR) per 1000 hours
68 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Energy saving mode
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Game features
Auto Low Latency Mode (ALLM), Dynamic Black EQ, Game Bar, Game Motion Plus, Gaming Hub, HGiG, Mini Map Zoom, Super Ultra Wide Game View, Surround Sound
HD type
4K Ultra HD
HDMI ports quantity
4
Height (with stand)
699.3 mm
Height (without stand)
643.6 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG), Neo Quantum HDR
Hybrid Broadcast Broadband TV (HbbTV)
Yes
Internet TV
Yes
Introduction year
2025
Motion interpolation technology
Motion Xcelerator
Multi View
Yes
Multiroom
Yes
Native aspect ratio
16:9
Native refresh rate
50 Hz
Object Tracking Sound+ (OTS+)
Yes
Operating system installed
Tizen
Package depth
142 mm
Package height
744 mm
Package type
Box
Package weight
17.6 kg
Package width
1241 mm
Panel mounting interface
200 x 200 mm
Picture processing technology
Samsung Real Depth Enhancer
Picture-in-Picture
Yes
Power consumption (standby)
0.5 W
Power consumption (typical)
68 W
Product colour
Carbon, Silver
RMS rated power
30 W
Samsung technologies (AV/TV)
4K AI Upscaling, Active Voice Amplifier Pro, Auto HDR Remastering, Q-Symphony, Samsung TV Plus, Supreme UHD Dimming
Screen shape
Flat
Smart TV
Yes
SmartThings app support
Yes
Sound modes
Adaptive Sound Pro
Stand depth
23.9 cm
Stand width
96.7 cm
Subtitles function
Yes
Teletext function
Yes
Timeshift
Yes
Tuner type
Analog & digital
TV key support
Yes
Universal guide
Yes
USB 2.0 ports quantity
2
VESA mounting
Yes
Video apps
Samsung TV Plus
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Web browser
Yes
Weight (with stand)
13.3 kg
Weight (without stand)
12.9 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 5 (802.11ac)
Width (with stand)
1114.2 mm
Width (without stand)
1114.2 mm
Works with Amazon Alexa
Yes
Works with Samsung Bixby
Yes

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