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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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RIVACASE VA2311 Power Bank 10000 mAh 22.5W Black

RIVACASE VA2311 Power Bank 10000 mAh 22.5W Black
RIVACASE VA2311 Power Bank 10000 mAh 22.5W Black
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R557
The RIVACASE VA2311 is a high-capacity power bank with 10000 mAh and 22.5W fast charging, designed to keep your devices powered on the go. Its sleek black design and compact form factor make it an ideal travel companion.AdvantagesWith triple output ports (1x USB-C PD 20W, 2x USB-A QC 18W/22.5W), you... Read More
Out Of Stock
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Stock Out Of Stock Code 2902939 Brand RIVACASE Model VA2311/BK Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The RIVACASE VA2311 is a high-capacity power bank with 10000 mAh and 22.5W fast charging, designed to keep your devices powered on the go. Its sleek black design and compact form factor make it an ideal travel companion.

Advantages

With triple output ports (1x USB-C PD 20W, 2x USB-A QC 18W/22.5W), you can charge multiple devices simultaneously. The power bank supports Power Delivery, Quick Charge, Huawei FCP, and Samsung AFC for broad compatibility. Safety features include overcharge, overdischarge, overcurrent, and short circuit protection.

Suitable for

  • Smartphones and tablets
  • Bluetooth headphones and speakers
  • Portable gaming consoles
  • Travel and outdoor use

Key specifications

  • Battery capacity: 10000 mAh / 37 Wh
  • Battery type: Lithium Polymer
  • Max total output power: 22.5W
  • USB-C output (PD): 5V/3A, 9V/2.22A, 12V/1.67A (20W max)
  • USB-A 1 output (QC): 5V/3A, 9V/2A, 12V/1.5A (18W max)
  • USB-A 2 output (QC/FCP/AFC): 4.5V/5A, 5V/4.5A, 9V/2A, 12V/1.5A (22.5W max)
  • USB-C input (PD): 5V/3A, 9V/2A, 12V/1.5A (18W max)
  • Micro USB input: 5V/2A, 9V/2A (18W max)
  • Material: ABS plastic
  • Colour: Black
  • LED indicator: 4-level battery indicator

Recommendations

For optimal performance, use high-quality USB cables. The power bank is compatible with most devices supporting PD or QC fast charging.

Specifications
Brand
RIVACASE
Category
Power Bank
Circuit Protection
Overcharge, Overdischarge, Overcurrent, Short Circuit Protection
EAN
4260709016252
Material
ABS Plastic
Maximum Output Power
22.5W
Model
VA2311
MPN
VA2311/BK
Product colour
Black
Product type
Power Bank
Special features
Fast charging, PD, QC, FCP, AFC, LED indicator, safety protection
Weight
0.22 kg
Price history over the last 6 months
RIVACASE VA2311 Power Bank 10000 mAh 22.5W Black
Current
R557
Lowest
R542
Highest
R707
Change 24H
+R13   +2%
Week
-R139   -20%
Month
-R146   -21%

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