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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Powerbank USAMS PB83 2xUSB-A 1xUSB-C 20000mAh White

Powerbank USAMS PB83 2xUSB-A 1xUSB-C 20000mAh White
Powerbank USAMS PB83 2xUSB-A 1xUSB-C 20000mAh White
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R391
The USAMS PB83 Powerbank offers a high capacity of 20000mAh (74Wh) with dual USB-A and single USB-C ports, supporting fast charging via Power Delivery (20W) and Quick Charge 3.0 (18W). Its sleek white design and compact form factor make it an ideal portable charging solution for smartphones, tablets... Read More
Out Of Stock
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Stock Out Of Stock Code 3052003 Brand USAMS Model Usa001703 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The USAMS PB83 Powerbank offers a high capacity of 20000mAh (74Wh) with dual USB-A and single USB-C ports, supporting fast charging via Power Delivery (20W) and Quick Charge 3.0 (18W). Its sleek white design and compact form factor make it an ideal portable charging solution for smartphones, tablets, and low-power laptops.

Advantages

High 20000mAh capacity ensures multiple charges for your devices. Fast charging support (PD 20W, QC 3.0) reduces downtime. Dual USB-A and USB-C outputs allow simultaneous charging of up to three devices. Safety features protect against overcharge, over-discharge, overcurrent, and short circuits.

Suitable for

  • Smartphones
  • Tablets
  • Low-power laptops
  • Wearables
  • Travel and daily use

Key specifications

  • Battery capacity: 20000mAh / 74Wh
  • Battery type: Lithium Polymer
  • USB-C input: 5V/3A, 9V/2A, 12V/1.5A (18W max)
  • Micro USB input: 5V/2A, 9V/2A, 12V/1.5A (18W max)
  • USB-C output: 5V/3A, 9V/2.22A, 12V/1.67A (20W max)
  • USB-A 1 output: 5V/3A, 9V/2A, 12V/1.5A (18W max)
  • USB-A 2 output: 5V/3A, 9V/2A, 12V/1.5A (18W max)
  • Total output: 5V/3A (max)
  • Fast charging: PD 20W, QC 3.0, AFC, FCP
  • Number of USB-A outputs: 2
  • Number of USB-C outputs: 1
  • Number of input ports: 2 (USB-C, Micro USB)
  • Material: ABS + PC
  • Colour: White
  • Battery level indicator: LED
  • Safety: Overcharge, over-discharge, overcurrent, short circuit protection
  • Certifications: CE, FCC, RoHS

Recommendations

For optimal performance, use high-quality USB cables and charge the powerbank fully before first use. Avoid exposure to extreme temperatures and moisture.

Specifications
Brand
USAMS
Cable Included
USB-C cable
Case material
ABS + PC
Category
Power Bank
Circuit Protection
Overcharge, over-discharge, overcurrent, short circuit
EAN
6958444995212
Material
ABS + PC
Maximum input voltage
12V
Maximum Output Power
20W
Model
PB83
MPN
Usa001703
Product colour
White
Product type
Power Bank
Size
20000mAh
Special features
Fast charging PD 20W, QC 3.0, AFC, FCP; LED indicator; safety protection
Weight
0.4 kg
Price history over the last 6 months
Powerbank USAMS PB83 2xUSB-A 1xUSB-C 20000mAh White
Current
R391
Lowest
R368
Highest
R391
Change 24H
+R19   +5%
Week
+R22   +6%
Month
+R20   +5%

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