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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Powerbank Dudao K31 Pro 45W 20000mAh with Built-in Retractable USB-C Cable - Grey

Powerbank Dudao K31 Pro 45W 20000mAh with Built-in Retractable USB-C Cable - Grey
Powerbank Dudao K31 Pro 45W 20000mAh with Built-in Retractable USB-C Cable - Grey
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R854
The Dudao K31 Pro is a high-capacity 20000mAh power bank with a built-in retractable USB-C cable, offering up to 45W Power Delivery fast charging. Its sleek grey design and LED digital display make it a reliable companion for charging smartphones, tablets, and laptops on the go.AdvantagesWith a 2000... Read More
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Stock Out Of Stock Code 3054362 Brand DUDAO Model 6977196682010 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Dudao K31 Pro is a high-capacity 20000mAh power bank with a built-in retractable USB-C cable, offering up to 45W Power Delivery fast charging. Its sleek grey design and LED digital display make it a reliable companion for charging smartphones, tablets, and laptops on the go.

Advantages

With a 20000mAh capacity (74Wh), the K31 Pro can charge a smartphone multiple times or a laptop once. The integrated retractable USB-C cable eliminates the need to carry extra cables, while the 45W PD output ensures rapid charging for compatible devices. The LED display shows exact battery percentage, so you always know your remaining power.

Suitable for

  • Smartphones (iPhone, Samsung, etc.)
  • Tablets (iPad, Android tablets)
  • Laptops (USB-C PD compatible)
  • Wireless earbuds, cameras, and other USB devices

Key specifications

  • Battery capacity: 20000mAh / 74Wh
  • Max output power: 45W (USB-C PD)
  • Input: USB-C PD (5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/2.25A)
  • Output USB-C: 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/2.25A (45W)
  • Output USB-A: 5V/3A, 9V/2A, 12V/1.5A (18W QC)
  • Built-in cable output: same as USB-C (45W)
  • Battery type: Lithium Polymer (Li-Po)
  • Material: ABS + PC
  • Colour: Grey
  • Display: LED digital display (battery percentage)
  • Safety: Over-charge, over-discharge, over-current, short-circuit, over-voltage, over-temperature protection

Recommendations

For optimal performance, use a USB-C to USB-C cable (or the built-in cable) with Power Delivery support. The power bank can charge up to three devices simultaneously via USB-C, USB-A, and the built-in cable. Ensure your device supports PD or QC for fast charging.

Specifications
Brand
Dudao
Category
Power Bank
Circuit Protection
Over-charge, Over-discharge, Over-current, Short-circuit, Over-voltage, Over-temperature
EAN
6977196682010
Material
ABS + PC
Maximum Output Power
45W
Model
K31 Pro
MPN
6977196682010
Product colour
Grey
Product type
Power Bank
Special features
Built-in retractable USB-C cable, LED digital display, simultaneous multi-device charging
Weight
0.38 kg
Price history over the last 6 months
Powerbank Dudao K31 Pro 45W 20000mAh with Built-in Retractable USB-C Cable - Grey
Current
R854
Lowest
R822
Highest
R854
Change 24H
+R22   +3%
Week
+R28   +3%
Month
+R24   +3%

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