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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Powerbank Dudao K12 10000mAh PD22.5W USB-A, USB-C - White

Powerbank Dudao K12 10000mAh PD22.5W USB-A, USB-C - White
Powerbank Dudao K12 10000mAh PD22.5W USB-A, USB-C - White
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R329
The Dudao K12 power bank offers a compact and powerful charging solution with a 10000mAh capacity and 22.5W fast charging. Equipped with USB-A and USB-C ports, it supports Power Delivery and Quick Charge 3.0 technologies, ensuring rapid charging for your smartphones, tablets, and other devices. The ... Read More
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Stock Out Of Stock Code 3054367 Brand DUDAO Model 6977196682614 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Dudao K12 power bank offers a compact and powerful charging solution with a 10000mAh capacity and 22.5W fast charging. Equipped with USB-A and USB-C ports, it supports Power Delivery and Quick Charge 3.0 technologies, ensuring rapid charging for your smartphones, tablets, and other devices. The sleek white design and LED indicator make it a practical everyday companion.

Advantages

High capacity 10000mAh battery provides multiple charges for most smartphones. 22.5W maximum output via USB-A (QC) and 20W via USB-C (PD) for fast charging. Dual-port design allows simultaneous charging of two devices. Compact and lightweight, easy to carry in a pocket or bag. Built-in safety protections guard against overcharge, over-discharge, overcurrent, and short circuits.

Suitable for

  • Smartphones
  • Tablets
  • Bluetooth headphones
  • Portable gaming consoles
  • Other USB-powered devices

Key specifications

  • Battery capacity: 10000mAh / 37Wh
  • Battery type: Lithium Polymer
  • USB-C input: 5V/3A, 9V/2A, 12V/1.5A (18W max)
  • USB-C output (PD): 5V/3A, 9V/2.22A, 12V/1.67A (20W max)
  • USB-A output (QC): 4.5V/5A, 5V/4.5A, 9V/2A, 12V/1.5A (22.5W max)
  • Total output ports: 2 (1x USB-A, 1x USB-C)
  • Fast charging: Power Delivery, Quick Charge 3.0
  • Material: ABS + PC
  • Colour: White
  • Charging indicator: LED

Recommendations

For optimal performance, use a high-quality USB-C cable for charging the power bank and your devices. The power bank supports pass-through charging, but it is recommended to avoid frequent use to prolong battery life.

Specifications
Brand
Dudao
Case material
ABS + PC
Category
Power Bank
Circuit Protection
Overcharge, over-discharge, overcurrent, short circuit
EAN
6977196682614
External Color
White
Material
ABS + PC
Maximum input voltage
12V
Maximum Output Power
22.5W
Model
K12
MPN
6977196682614
Nominal Weight
0.2 kg
Product colour
White
Product type
Power Bank
Special features
Fast charging PD 3.0, QC 3.0, LED indicator, safety protections
Weight
0.22 kg
Price history over the last 6 months
Powerbank Dudao K12 10000mAh PD22.5W USB-A, USB-C - White
Current
R329
Lowest
R313
Highest
R329
Change 24H
+R15   +5%
Week
+R11   +3%
Month
+R16   +5%

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