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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Powerbank Dudao K12 10000mAh PD22.5W USB-A USB-C

Powerbank Dudao K12 10000mAh PD22.5W USB-A USB-C
Powerbank Dudao K12 10000mAh PD22.5W USB-A USB-C
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R388
The Dudao K12 10000mAh PD22.5W USB-A USB-C power bank provides portable charging with a 10000mAh capacity and support for Power Delivery up to 22.5W. Designed for everyday carry, the compact and lightweight housing integrates both USB-A and USB-C output ports and a USB-C input for recharging the bat... Read More
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Stock Out Of Stock Code 2575571 Brand DUDAO Model K12-black Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Dudao K12 10000mAh PD22.5W USB-A USB-C power bank provides portable charging with a 10000mAh capacity and support for Power Delivery up to 22.5W. Designed for everyday carry, the compact and lightweight housing integrates both USB-A and USB-C output ports and a USB-C input for recharging the battery pack. The unit is intended to keep smartphones, small tablets and other USB-powered devices charged while away from mains power.

Advantages

The Dudao K12 combines a mid-range 10000mAh capacity with PD 22.5W fast charge capability to reduce device downtime. Dual output ports (USB-A and USB-C) allow simultaneous charging of multiple devices, while the USB-C port enables faster recharging of the power bank itself. The compact form factor and modest weight make it suitable for daily commuting and travel without occupying much space.

Suitable for

  • Charging smartphones on the go
  • Providing power for small tablets and accessories (earbuds, fitness trackers)
  • Use during short trips, commuting, and meetings
  • Emergency backup power for essential devices

Key specifications

  • Battery capacity: 10000mAh (nominal)
  • Fast charge protocol: Power Delivery up to 22.5W
  • Output ports: USB-A and USB-C
  • Input: USB-C charging for the power bank
  • Simultaneous charging: supports multiple devices at once
  • Design: compact and lightweight portable battery

How to use

Connect a compatible charging cable from the Dudao K12 output port (USB-C or USB-A) to your device to begin charging. For the fastest charging on supported devices, use the USB-C output with a PD-capable cable. To recharge the power bank, connect a USB-C power adapter to the USB-C input. Observe the device’s LED indicators for charging and battery level information. Disconnect cables when charging is complete.

Recommendations

Use a PD-capable USB-C cable and a compatible adapter to achieve the maximum 22.5W output. Avoid exposing the power bank to extreme temperatures and store it charged around 40–60% if not used for extended periods to preserve battery health.

Key Highlights
  • Charging smartphones on the go
  • Providing power for small tablets and accessories (earbuds, fitness trackers)
  • Use during short trips, commuting, and meetings
  • Emergency backup power for essential devices
  • Battery capacity: 10000mAh (nominal)
  • Fast charge protocol: Power Delivery up to 22.5W
  • Output ports: USB-A and USB-C
  • Input: USB-C charging for the power bank
  • Simultaneous charging: supports multiple devices at once
  • Design: compact and lightweight portable battery
Price history over the last 6 months
Powerbank Dudao K12 10000mAh PD22.5W USB-A USB-C
Current
R388
Lowest
R377
Highest
R394
Change 24H
+R9   +2%
Week
+R7   +2%
Month
+R6   +2%

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