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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Philips Hue White and colour ambience Lightstrip Plus base V4 2 metre

Philips Hue White and colour ambience Lightstrip Plus base V4 2 metre
Philips Hue White and colour ambience Lightstrip Plus base V4 2 metre
Philips Hue White and colour ambience Lightstrip Plus base V4 2 metre
Philips Hue White and colour ambience Lightstrip Plus base V4 2 metre
Philips Hue White and colour ambience Lightstrip Plus base V4 2 metre
Philips Hue White and colour ambience Lightstrip Plus base V4 2 metre
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R1,776
Limitless possibilitiesfor an extraordinary experienceBring colourful light to any area of your home! Flexible and extendable up to 10 meters, this indoor lightstrip adheres to any surface and shines a single shade of white or colour light. Philips Hue White and colour ambience Lightstrip Plus base... Read More
Out Of Stock
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Stock Out Of Stock Code 298863 Brand Philips Hue Model 8718699703424 Warranty 2 Years

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Limitless possibilities
for an extraordinary experience
Bring colourful light to any area of your home! Flexible and extendable up to 10 meters, this indoor lightstrip adheres to any surface and shines a single shade of white or colour light.

Philips Hue White and colour ambience Lightstrip Plus base V4 2 metre. Type: Smart strip light, Interface: Bluetooth/Zigbee, Product colour: White. Mobile operating systems supported: Android, iOS. Energy efficiency class: G, Energy consumption per 1000 hours: 20 kWh, Power consumption (standby): 0.5 W. Cable length: 2.5 m, Width: 15 mm, Depth: 2000 mm. Package type: Box, Package width: 1400 mm, Package depth: 750 mm

Key Highlights
  • Control up to 10 lights with the Bluetooth app
  • Control lights with your voice*
  • Extendible up to 10 metres
  • Create a personalised experience with colourful smart light
  • Set the right mood with warm to cool white light
  • Unlock the full suite of smart lighting features with the Bridge
  • Bright light output
  • Shape, cut, or extend your Lightstrip
  • Smart strip light LED 20 W Non-changeable bulb(s)
  • Colour changing Multi
  • 2000 K 1140 lm 6500 K
  • Bluetooth/Zigbee
  • Silicone
  • White
Specifications
12NC Logistic code(s)
929002269101
AC adapter included
Yes
AC input voltage
100-240 V
Bulb lifetime
25000 h
Bulb power
20 W
Bulb type
LED
Cable length
2.5 m
Color Rendering Index (CRI)
80
Colour changing
Yes
Colour temperature (max)
6500 K
Colour temperature (min)
2000 K
Cut to size
Yes
Depth
2000 mm
Diffused light effect
No
Dimmable
Yes
EAN/UPC/GTIN (packaging)
8718699703424
Effects
Yes
Energy consumption per 1000 hours
20 kWh
Energy efficiency class
G
Extendable
Yes
Fitting/cap type
Non-changeable bulb(s)
Height
5.5 mm
Housing material
Silicone
Input voltage
100-240 V
Interface
Bluetooth/Zigbee
International Protection (IP) code
IP20
Length
2000 mm
Light colour
Multi
Lightstrip length
198.1 cm
Lightstrip width
1.45 cm
Luminous flux
1140 lm
Material
Silicone
Mobile operating systems supported
Android, iOS
Net weight
337 g
Number of accessories (max)
12
Operating relative humidity (H-H)
5 - 95%
Operating temperature (T-T)
-20 - 45 °C
Package depth
750 mm
Package gross weight
450 g
Package height
1400 mm
Package net weight
360 g
Package type
Box
Package weight
450 g
Package width
1400 mm
Philips Hue app supported
Yes
Power consumption (standby)
0.5 W
PowerLED integrated
Yes
Product colour
White
Protection class
II
Quantity per pack
1 pc(s)
Rated lifetime
25000 h
Type
Smart strip light
Warranty period
2 year(s)
Weight
337 g
Wi-Fi
No
Wi-Fi standards
Not supported
Width
15 mm
Works with Amazon Alexa
Yes
Works with Apple HomeKit
Yes
Works with IFTTT
Yes
Works with the Google Assistant
Yes

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Price history over the last 6 months
Philips Hue White and colour ambience Lightstrip Plus base V4 2 metre
Current
R1,776
Lowest
R1,710
Highest
R1,776
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