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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black

LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
LG NanoCell AI 43NANO81A3A TV 109.2 cm (43 inch) 4K Ultra HD Smart TV Wi-Fi Black
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R10,704
LG NanoCell AI 43NANO81A3A, 109.2 cm (43"), 3840 x 2160 pixels, NanoCell, Smart TV, Wi-Fi, Black LG NanoCell AI 43NANO81A3A. Display diagonal: 109.2 cm (43"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: NanoCell, Screen shape: Flat, LED backlighting type: Direc... Read More
Out Of Stock
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Stock Out Of Stock Code 303714 Brand LG Model 43NANO81A3A Warranty 2 Years

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Estimated delivery Monday, October 26
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LG NanoCell AI 43NANO81A3A, 109.2 cm (43"), 3840 x 2160 pixels, NanoCell, Smart TV, Wi-Fi, Black

LG NanoCell AI 43NANO81A3A. Display diagonal: 109.2 cm (43"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: NanoCell, Screen shape: Flat, LED backlighting type: Direct-LED. Smart TV. Native aspect ratio: 16:9. Digital signal format system: DVB-S, DVB-S2, DVB-T, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Black

Key Highlights
  • Flat 109.2 cm (43") NanoCell Direct-LED
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • DVB-S, DVB-S2, DVB-T, DVB-T2
  • Smart TV Internet TV Built-in Chromecast
  • Wi-Fi Ethernet LAN Bluetooth
  • High Dynamic Range (HDR) supported
  • VESA mounting 200 x 200 mm
  • G 54 kWh
Specifications
4K Ultra HD upscaling
Yes
AC input frequency
50/60 Hz
AC input voltage
100-240 V
Apple AirPlay 2 support
Yes
Audio decoders
Dolby Digital
Audio output channels
2.0 channels
Audio Return Channel (ARC)
Yes
Automatic brightness control
Yes
Basic hotel mode
Yes
Bluetooth
Yes
Bluetooth profiles
A2DP
Bluetooth version
5.1
Built-in Chromecast
Yes
Built-in subwoofer
No
Cables included
AC
Common interface (CI)
Yes
Common interface Plus (CI+)
Yes
Common interface Plus (CI+) version
1.4
Consumer Electronics Control (CEC)
SimpLink
Depth (with stand)
249 mm
Depth (without stand)
57.1 mm
Desktop stand
Yes
Digital audio optical out
1
Digital Living Network Alliance (DLNA) certified
Yes
Digital signal format system
DVB-S, DVB-S2, DVB-T, DVB-T2
Display diagonal
109.2 cm (43")
Display diagonal (metric)
108 cm
Display resolution
3840 x 2160 pixels
Display technology
NanoCell
DVD player
No
Electronic Programme Guide (EPG)
Yes
Energy consumption (HDR) per 1000 hours
83 kWh
Energy consumption (SDR) per 1000 hours
54 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Energy saving mode
Yes
Enhanced Audio Return Channel (eARC)
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Frameless design
Yes
Game features
Auto Low Latency Mode (ALLM), Game Optimizer, HGiG, Variable Refresh Rate (VRR)
Game mode
Yes
HD type
4K Ultra HD
HDMI ports quantity
3
HDMI version
2.1
Headphone outputs
0
Height (with stand)
629 mm
Height (without stand)
564 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dynamic Tone Mapping, Filmmaker Mode, High Dynamic Range 10 (HDR10), Hybrid Log-Gamma (HLG)
Hotel mode
No
Internet TV
Yes
Introduction year
2025
LED backlighting type
Direct-LED
LG technologies (AV/TV)
AI Acoustic Tuning, AI Sound Pro, AI Super Upscaling 4K, Bluetooth Surround Ready, LG Sound Sync, ThinQ™, WOW Orchestra
Multi View
Yes
Native aspect ratio
16:9
Native refresh rate
60 Hz
Number of OSD languages
38
Number of speakers
2
On Screen Display (OSD)
Yes
Operating system installed
WebOS
Operating system version
25
Package depth
187 mm
Package height
660 mm
Package weight
12.4 kg
Package width
1075 mm
Panel mounting interface
200 x 200 mm
PC in (D-Sub)
No
Picture-in-Picture
No
Power consumption (standby)
0.5 W
Power supply type
Internal
Processor cores
4
Product colour
Black
Programming period
8 day(s)
Remote control included
Yes
RF ports quantity
2
RMS rated power
20 W
Screen shape
Flat
Smart TV
Yes
Smartphone/tablet remote support
Yes
Sound modes
AI Sound Pro, Clear Voice Pro
Soundbar included
No
Stand depth
24.9 cm
Stand width
73.9 cm
Subtitles function
Yes
Teletext function
Yes
Tuner type
Analog & digital
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
USB recording
No
VESA mounting
Yes
Video formats supported
AV1, HEVC/H.265, VP9
Voice guide
Yes
Warranty period
2 year(s)
Web browser
Yes
Weight (with stand)
10 kg
Weight (without stand)
8.9 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 5 (802.11ac)
Width (with stand)
967 mm
Width (without stand)
967 mm
Works with Amazon Alexa
Yes
Works with Apple Siri
Yes
Works with Samsung Bixby
No
Works with the Google Assistant
Yes

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