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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium

Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
0 reviews • Write a review
R27,103
@TDPart Nbr: BTO208_PB14250_EMEA | Short Desc: Dell Pro 14 Plus PB14250/U7-266V/16GB/512GB SSD/14.0" FHD+/FgrPr/W11 Pro/IR Cam & Mic/WLAN + BT/Backlit Kb/3yrs Prosupport | Product Picture1: https://www.tdbaltic.ee/images/products/DELL/BTO208_PB14250_EMEA_2.jpg | Product Picture6: https://www.tdbalti... Read More
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Stock Out Of Stock Code 1743948 Brand DELL Model BTO208_PB14250_EMEA Warranty 2 Years

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@TDPart Nbr: BTO208_PB14250_EMEA | Short Desc: Dell Pro 14 Plus PB14250/U7-266V/16GB/512GB SSD/14.0" FHD+/FgrPr/W11 Pro/IR Cam & Mic/WLAN + BT/Backlit Kb/3yrs Prosupport | Product Picture1: https://www.tdbaltic.ee/images/products/DELL/BTO208_PB14250_EMEA_2.jpg | Product Picture6: https://www.tdbaltic.ee/images/products/DELL/BTO208_PB14250_EMEA_7.jpg | Product Picture7: https://www.tdbaltic.ee/images/products/DELL/BTO208_PB14250_EMEA_8.jpg | Product Picture8: https://www.tdbaltic.ee/images/products/DELL/BTO208_PB14250_EMEA_9.jpg | Product High Lights: Laptop Clamshell AluminiumIntel Core Ultra 7 266V Processor cores: 835.6 cm (14") Full HD+ 1920 x 1200 pixels IPS16 GB LPDDR5x-SDRAM512 GB SSDIntel Arc Graphics 140V | Producttype: Laptop | Productcolour: Aluminium | Formfactor: Clamshell | Displaydiagonal: 35.6 cm (14") | Displayresolution: 1920 x 1200 pixels | Touchscreen: No | HDtype: Full HD+ | Paneltype: IPS | Antiglarescreen: Yes | Displaybrightness: 300 cd/m² | RGBcolourspace: NTSC | Colourgamut: 45% | Processormanufacturer: Intel | Processorfamily: Intel Core Ultra 7 | Processorgeneration: Intel Core Ultra (Series 2) | Processormodel: 266V | Processorcores: 8 | Processorthreads: 8 | Processorboostfrequency: 5 GHz | Performancecores: 4 | Performancecore Max Turbo Frequen: 5 GHz | Processorcache: 12 MB | Processorcachetype: Smart Cache | Processorbasepower: 17 W | Maximumturbopower: 37 W | Internalmemory: 16 GB | Internalmemorytype: LPDDR5x-SDRAM | Memoryformfactor: On-board | Maximuminternalmemory: 16 GB | Totalstoragecapacity: 512 GB | Storagemedia: SSD | Total SSDscapacity: 512 GB | Numberof SSDsinstalled: 1 | SSDcapacity: 512 GB | SSDinterface: PCI Express 4.0 | NVMe: Yes | Opticaldrivetype: No | Discretegraphicscardmodel: Not available | Onboardgraphicscard: Yes | Onboard GPUmanufacturer: Intel | Discretegraphicscard: No | Onboardgraphicscardfamily: Intel Arc Graphics | Onboardgraphicscardmodel: Intel Arc Graphics 140V | Numberofbuiltinspeakers: 2 | Frontcamera: Yes | Top Wi Fistandard: Wi-Fi 7 (802.11be) | Wi Fistandards: 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be) | Mobilenetworkconnection: No | Antennatype: 2x2 | WLANcontrollermodel: Intel Wi-Fi 7 BE201 | WLANcontrollermanufacturer: Intel | Bluetooth: Yes | USB32Gen131Gen1Type Aportsquant: 2 | HDMIportsquantity: 1 | HDMIversion: 2.1 | Thunderbolt4portsquantity: 2 | Comboheadphonemicport: Yes | USBType CDisplay Port Alternate Mo: Yes | Pointingdevice: Touchpad | Numerickeypad: No | Keyboardbacklit: Yes | Operatingsysteminstalled: Windows 11 Pro | Numberofbatterycells: 3 | Batterycapacity: 55 Wh | ACadapterpower: 65 W | ACadapterfrequency: 50 - 60 Hz | ACadapterinputvoltage: 100 - 240 V | USBType Cchargingport: Yes | USBPower Delivery USBPD: Yes | Trusted Platform Module TPM: Yes | Trusted Platform Module TPMversio: 2.0 | Width: 224 mm | Depth: 313.5 mm | Height: 21.2 mm | Weight: 1.53 kg | Warranty: 36 months | Localization: US English | Productcondition: Original

How to use

Charge the device using the supplied 65 W adapter until the battery indicator shows full charge. Use Windows 11 Pro for account setup, security configuration and software installation. Connect to Wi‑Fi 7 networks or Bluetooth peripherals as needed. For best performance, keep the system updated with Windows and driver updates and avoid blocking ventilation while running demanding tasks.

Recommendations

For sustained productivity, use the laptop on a stable surface, enable power and performance profiles in Windows when required, and back up important data from the 512 GB SSD to external storage or cloud services.

Key Highlights
  • Business and office productivity (documents, spreadsheets, video calls)
  • Multitasking and web-based workflows
  • Media playback and light content editing
  • Road warriors and mobile professionals seeking a lightweight aluminium laptop
  • Model: Dell Pro 14 Plus PB14250
  • Processor: Intel Core Ultra 7 266V, 8 cores
  • Display: 14" (35.6 cm) Full HD+ (1920 x 1200) IPS
  • Memory: 16 GB LPDDR5x-SDRAM
  • Storage: 512 GB SSD
  • Graphics: Intel Arc Graphics 140V
  • Wireless: Wi‑Fi 7 (802.11be), Bluetooth
  • Battery/Adapter: 55 Wh battery, 65 W adapter
  • Operating system: Windows 11 Pro 64-bit
  • Weight: 1.53 kg
  • Colour: Aluminium
Specifications
AC adapter frequency
50 - 60
AC adapter included
Yes
AC adapter input voltage
100 - 240
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT
Antenna type
2x2
Anti-glare screen
Yes
Battery capacity
55 Wh
Battery charge indicator
Yes
Battery recharge time
4 h
Bluetooth
Yes
Brand specific technologies
Control Vault 3+, Express Charge Boost capable, TNR
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
2.052
Carbon emissions, energy usage (kg of CO2e)
24.516
Carbon emissions, logistics (kg of CO2e)
4.536
Carbon emissions, manufacturing (kg of CO2e)
76.896
Colour gamut
45 %
Combo headphone/mic port
Yes
Contrast ratio (typical)
600:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
313.5 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
14 "
Display resolution
1920 x 1200
Face recognition
Yes
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera resolution
2560 x 1440
Front camera resolution (numeric)
5.2 MP
GPU performance up to
66 TOPs
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height
21.2 mm
Height (front)
19.5 mm
Height (rear)
19.98 mm
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Intel® vPro™ Platform Eligibility
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Low Power Efficient-core Base Frequency
2200 MHz
Low Power Efficient-core Max Turbo Frequency
3.7 GHz
Low Power Efficient-cores
4
Maximum internal memory
16 GB
Maximum refresh rate
60 Hz
Maximum turbo power
37 W
Memory data transfer rate
8533 MT/s
Memory form factor
On-board
Mobile network connection
No
Near Field Communication (NFC)
Yes
Neural processor unit (NPU)
Intel AI Boost
Non-operating altitude
-15.2 - 10668
Non-operating shock
160 G
Non-operating vibration
1.3 G
NPU performance up to
48 TOPs
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating altitude
-15.2 - 3048
Operating relative humidity (H-H)
10 - 90
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Performance cores
4
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
5 GHz
Pixel density
162 ppi
Pointing device
Touchpad
PowerShare
Yes
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
17 W
Processor boost frequency
5 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
266V
Processor threads
8
Product colour
Aluminium
Product type
Laptop
RGB colour space
NTSC
Smart card reader
Yes
Sparsity support
Yes
Speaker power
2 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95
Storage temperature (T-T)
-40 - 65
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total carbon footprint (kg of CO2e)
108
Total processor performance up to
118 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Activate Your Microsoft 365 For A 30 Day Trial,McAfee® Business Protection 1-year
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB charging voltage
5, 9, 15, 20
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Weight
1.53 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max)
5760
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
224 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WWAN
Upgradable
Price history over the last 6 months
Laptop Dell Pro 14 Plus PB14250 — Intel Core Ultra 7 266V, 14 inch Full HD+ (1920x1200), 16 GB LPDDR5x, 512 GB SSD, Intel Arc 140V, Windows 11 Pro, Aluminium
Current
R27,103
Lowest
R26,695
Highest
R32,062
Change 24H
-R31   0%
Week
+R210   +1%
Month
-R1,882   -6%

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