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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable

Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable
Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable
Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable
Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable
Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable
Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable
Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable
Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable
Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable
Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable
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R572
The Joyroom JR-W020 is a compact and powerful 10000mAh magnetic wireless power bank, designed for on-the-go charging. With 20W fast charging and MagSafe compatibility, it provides a convenient and efficient charging solution for your devices.AdvantagesThis power bank offers a perfect blend of portab... Read More
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Stock Out Of Stock Code 2949114 Brand JOYROOM Model 6941237119698 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
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The Joyroom JR-W020 is a compact and powerful 10000mAh magnetic wireless power bank, designed for on-the-go charging. With 20W fast charging and MagSafe compatibility, it provides a convenient and efficient charging solution for your devices.

Advantages

This power bank offers a perfect blend of portability and performance. Its mini size fits easily in your pocket or bag, while the 10000mAh capacity ensures multiple charges for your smartphone. The magnetic attachment allows for effortless wireless charging, and the included USB-A to USB-C cable adds versatility.

Suitable for

  • iPhone 12/13/14/15 series with MagSafe
  • Android smartphones with wireless charging
  • Travelers and commuters needing reliable power
  • Anyone seeking a compact, high-speed charging solution

Key specifications

  • Battery Capacity: 10000mAh (38.5Wh)
  • Wireless Output: 15W Max
  • USB-C Output: 20W Max (PD3.0, QC3.0)
  • USB-A Output: 18W Max
  • USB-C Input: 18W Max
  • Total Output: 5V=3A
  • Battery Type: Lithium Polymer
  • Material: ABS+PC (Fireproof)
  • Color: White
  • Included Cable: USB-A to USB-C, 0.25m
  • Safety: Overcharge, Over-discharge, Overcurrent, Short Circuit, Over-temperature Protection

Recommendations

For optimal performance, use with a PD or QC compatible charger. The magnetic feature works best with iPhone 12-15 or cases with built-in magnets. Charge the power bank fully before first use.

Specifications
Brand
Joyroom
Cable Included
USB-A to USB-C Cable
Cable length
0.25 m
Category
Power Bank
Circuit Protection
Overcharge, Over-discharge, Overcurrent, Short Circuit, Over-temperature
EAN
6941237119698
Material
ABS+PC
Maximum Output Power
20 W
Model
JR-W020
MPN
JR-W020
Product colour
White
Product type
Magnetic Wireless Power Bank
Special features
MagSafe Compatible, Fast Charging PD3.0/QC3.0
Weight
0.26 kg
Price history over the last 6 months
Joyroom JR-W020 20W Mini Magnetic Wireless Power Bank 10000mAh White with USB to Type-C 0.25m Cable
Current
R572
Lowest
R537
Highest
R638
Change 24H
+R26   +5%
Week
+R31   +6%
Month
-R33   -6%

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