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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black

Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black
Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black
Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black
Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black
Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black
Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black
Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black
Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black
Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black
Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black
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R579
The Joyroom JR-PR1 is a high-capacity 10000mAh power bank featuring a built-in retractable USB-C cable for ultimate convenience. With 22.5W fast charging support and multiple output ports, it is the perfect companion for charging your smartphones, tablets, and other USB devices on the go.AdvantagesI... Read More
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Stock Out Of Stock Code 2933713 Brand JOYROOM Model 6956116765002 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Joyroom JR-PR1 is a high-capacity 10000mAh power bank featuring a built-in retractable USB-C cable for ultimate convenience. With 22.5W fast charging support and multiple output ports, it is the perfect companion for charging your smartphones, tablets, and other USB devices on the go.

Advantages

Integrated retractable USB-C cable eliminates the need to carry separate cables. Fast charging up to 22.5W via USB-A and 20W via USB-C port. LED digital display shows exact battery percentage. Compact and lightweight design with fireproof ABS+PC material ensures safety and durability.

Suitable for

  • Smartphones and tablets
  • Bluetooth earphones and speakers
  • Smartwatches and fitness trackers
  • Travel and daily use

Key specifications

  • Battery capacity: 10000mAh / 3.7V (37Wh)
  • Rated capacity: 5800mAh (5V/3A)
  • Max output power: 22.5W
  • Input: USB-C (5V=3A, 9V=2A, 12V=1.5A, 18W max)
  • Output USB-A: 4.5V=5A, 5V=4.5A, 9V=2A, 12V=1.5A (22.5W max)
  • Output USB-C port: 5V=3A, 9V=2.22A, 12V=1.67A (20W max)
  • Output built-in USB-C cable: 5V=3A, 9V=2A, 12V=1.5A (18W max)
  • Total output: 5V=3A
  • Fast charging protocols: PD3.0, QC3.0, AFC, FCP, SCP
  • Battery type: Lithium Polymer
  • Display: LED digital display (battery percentage)
  • Material: ABS+PC fireproof
  • Color: Black
  • Safety features: Over-charge, over-discharge, over-current, over-voltage, short-circuit protection
  • Built-in cable type: Retractable USB-C
  • Simultaneous charging: Yes (multiple devices)

Recommendations

For optimal performance, use a compatible USB-C cable and a PD/QC charger. The power bank automatically detects connected devices and delivers the fastest possible charge.

Specifications
Brand
Joyroom
Cable Included
Built-in USB-C Cable
Category
Power Bank
Circuit Protection
Over-charge, Over-discharge, Over-current, Over-voltage, Short-circuit protection
EAN
6956116765002
Material
ABS+PC
Maximum Output Power
22.5W
Model
JR-PR1
MPN
JR-PR1
Product colour
Black
Product type
Power Bank
Special features
Built-in Retractable USB-C Cable, LED Display, Fast Charging
Weight
0.2 kg
Price history over the last 6 months
Joyroom JR-PR1 10000mAh 22.5W Power Bank with Built-in Retractable USB-C Cable Black
Current
R579
Lowest
R477
Highest
R579
Change 24H
+R15   +3%
Week
+R21   +4%
Month
+R99   +21%

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