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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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INIU Pocket Neo 10k 10000mAh Power Bank 20W PD QC 3.0 Fast Charging Portable Charger

INIU Pocket Neo 10k 10000mAh Power Bank 20W PD QC 3.0 Fast Charging Portable Charger
INIU Pocket Neo 10k 10000mAh Power Bank 20W PD QC 3.0 Fast Charging Portable Charger
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R382
The INIU Pocket Neo 10k is a compact and powerful 10000mAh power bank designed for on-the-go charging. With 20W Power Delivery and Quick Charge 3.0 support, it delivers fast and efficient charging for smartphones, tablets, and other USB devices. Its slim profile and LED digital display make it a con... Read More
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Stock Out Of Stock Code 3053637 Brand INIU Model PX11 Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 12
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The INIU Pocket Neo 10k is a compact and powerful 10000mAh power bank designed for on-the-go charging. With 20W Power Delivery and Quick Charge 3.0 support, it delivers fast and efficient charging for smartphones, tablets, and other USB devices. Its slim profile and LED digital display make it a convenient travel companion.

Advantages

High-speed 20W PD and QC 3.0 charging ensures your devices power up quickly. The 10000mAh capacity provides multiple charges for most smartphones. The LED digital display shows exact remaining battery level, so you never run out of power unexpectedly. Trickle charging mode safely charges low-power devices like earbuds and smartwatches.

Suitable for

  • Smartphones (iPhone, Samsung, Google Pixel, etc.)
  • Tablets and iPads
  • Bluetooth headphones and earbuds
  • Smartwatches and fitness trackers
  • Portable gaming consoles

Key specifications

  • Battery Capacity: 10000mAh / 37Wh
  • Battery Type: Lithium Polymer
  • USB-C Input: 5V/3A, 9V/2A, 12V/1.5A (18W Max PD)
  • Micro USB Input: 5V/2A, 9V/2A (18W Max QC)
  • USB-C Output: 5V/3A, 9V/2.22A, 12V/1.67A (20W Max PD 3.0)
  • USB-A Output: 5V/3A, 9V/2A, 12V/1.5A (18W Max QC 3.0)
  • Total Output Power: 20W Max
  • Number of Output Ports: 2 (1x USB-C, 1x USB-A)
  • Number of Input Ports: 2 (1x USB-C, 1x Micro USB)
  • Fast Charging Protocols: Power Delivery (PD 3.0), Quick Charge (QC 3.0)
  • Simultaneous Charging: Yes (up to 2 devices)
  • Battery Level Indicator: LED Digital Display
  • Safety Features: 15-Layer SmartProtect System (Overcharge, Over-discharge, Overcurrent, Short-circuit, Over-voltage, Over-temperature protection)
  • Material: ABS + PC
  • Included Accessories: USB-A to USB-C Cable, Travel Pouch
  • Special Features: Trickle Charging Mode, Universal Compatibility
  • Certifications: CE, FCC, RoHS, UL
  • Recharging Time: Approx. 3.5 hours (with 18W PD charger)

Recommendations

For optimal performance, use a PD or QC compatible charger and cable. The power bank supports pass-through charging but is not recommended for daily use to prolong battery life.

Specifications
Brand
INIU
Cable Included
USB-A to USB-C Cable, Travel Pouch
Category
Power Bank
Circuit Protection
Overcharge, Over-discharge, Overcurrent, Short-circuit, Over-voltage, Over-temperature protection
EAN
6975141096370
Material
ABS + PC
Maximum Output Power
20W
Model
PX11
MPN
PX11
Product type
Power Bank
Special features
Trickle Charging Mode, Universal Compatibility
Weight
0.18 kg
Price history over the last 6 months
INIU Pocket Neo 10k 10000mAh Power Bank 20W PD QC 3.0 Fast Charging Portable Charger
Current
R382
Lowest
R302
Highest
R566
Change 24H
+R79   +26%
Week
+R80   +27%
Month
-R150   -28%

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