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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²

Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
Hisense 85UXNQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black, Grey 700 cd/m²
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R95,501
Hisense 85UXNQ, 2.16 m (85"), 3840 x 2160 pixels, LED, Smart TV, Wi-Fi, Black, Grey Hisense 85UXNQ. Display diagonal: 2.16 m (85"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: LED, Screen shape: Flat, LED backlighting type: Mini LED. Smart TV. Display brightnes... Read More
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Stock Out Of Stock Code 348714 Brand HISENSE Model 20014920 Warranty 2 Years

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Estimated delivery Wednesday, October 21
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Hisense 85UXNQ, 2.16 m (85"), 3840 x 2160 pixels, LED, Smart TV, Wi-Fi, Black, Grey

Hisense 85UXNQ. Display diagonal: 2.16 m (85"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: LED, Screen shape: Flat, LED backlighting type: Mini LED. Smart TV. Display brightness: 700 cd/m², Response time: 6 ms, Contrast ratio (typical): 2000:1, Native aspect ratio: 16:9. Digital signal format system: DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Black, Grey

Key Highlights
  • Flat 2.16 m (85") LED Mini LED
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 700 cd/m² 6 ms 2000:1
  • DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
  • Smart TV Internet TV Screen mirroring
  • Wi-Fi Ethernet LAN Bluetooth
  • High Dynamic Range (HDR) supported
  • VESA mounting 600 x 400 mm
  • F 155 kWh
Specifications
4K Ultra HD upscaling
Yes
AC (power) in
Yes
AC input voltage
100 - 240 V
Analog signal format system
Not supported
Anti-glare screen
Yes
Apple AirPlay 2 support
Yes
Audio (L/R) in
1
Audio decoders
DTS Virtual:X, Dolby Atmos
Audio formats supported
AAC, FLAC, MP3, MPEG, OPUS, WAV, WMA
Audio output channels
4.2.2 channels
Audio Return Channel (ARC)
Yes
Auto channel search
Yes
Bluetooth
Yes
Bluetooth version
5.0
Built-in subwoofer
Yes
Cable management
Yes
Cables included
AC
Colour gamut
85%
Comb filter
3D
Common interface Plus (CI+)
Yes
Composite video in
1
Contrast ratio (typical)
2000:1
Depth (with stand)
447 mm
Depth (without stand)
47 mm
Desktop stand
Yes
Digital Living Network Alliance (DLNA) specification
DMP, DMR
Digital signal format system
DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
Display brightness
700 cd/m²
Display diagonal
2.16 m (85")
Display diagonal (metric)
215 cm
Display resolution
3840 x 2160 pixels
Display technology
LED
Dynamic contrast ratio marketing name
Mega Contrast
Energy consumption (HDR) per 1000 hours
380 kWh
Energy consumption (SDR) per 1000 hours
155 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Energy saving mode
Yes
Enhanced Audio Return Channel (eARC)
Yes
Equalizer
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Game features
Auto Low Latency Mode (ALLM), Variable Refresh Rate (VRR)
Game mode
Yes
HD type
4K Ultra HD
HDMI ports quantity
4
HDMI version
2.0/2.1
Headphone outputs
1
Height (with stand)
1128 mm
Height (without stand)
1096 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), High Dynamic Range 10+ Adaptive (HDR10 Plus Adaptive), Hybrid Log-Gamma (HLG)
Hisense technologies (AV/TV)
4K upscaling, 1000-nit Peak Brightness, MEMC (Motion Estimation Motion Compensation), Quantum Dot Colour, Wide Colour Gamut
Housing material
Metal, Plastic
Image formats supported
BMP, GIF, JPEG, PNG
Internet TV
Yes
LED backlight
Yes
LED backlighting type
Mini LED
Light sensor
Yes
Manual
Yes
Native aspect ratio
16:9
Native refresh rate
144 Hz
Noise reduction
Yes
Number of speakers
7
Number of subwoofers
2
On/off switch
Yes
Operating system installed
VIDAA
Operating system version
U7.6
Package depth
248 mm
Package height
1304 mm
Package type
Box
Package weight
71 kg
Package width
2100 mm
Panel mounting interface
600 x 400 mm
Parental control
Yes
PC in (D-Sub)
No
Power consumption (max)
450 W
Power consumption (standby)
0.5 W
Processor
Hi-View Engine X
Product colour
Black, Grey
Quantum dot color technology
Yes
Quick installation guide
Yes
Remote control included
Yes
Response time
6 ms
RF ports quantity
2
RMS rated power
54 W
Rollable display
No
S/PDIF output
1
Screen mirroring
Yes
Screen shape
Flat
Smart TV
Yes
Smartphone/tablet remote support
Yes
Sports apps
BBC Sports, DAZN, Red Bull TV
Stand colour
Black
Stand depth
44.7 cm
Stand type
Legs stand
Stand width
172.3 cm
Subwoofer RMS power
20 W
Timeshift
Yes
Tuner type
Digital
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
VESA mounting
Yes
Video apps
All 4, Amazon Prime Video, Apple TV, BBC iPlayer, BritBox, Chili, DAZN, Disney+, Freely, ITV X, My5, NOW TV, Netflix, Paramount+, Rakuten TV, UKTV Play, YuppTV
Video formats supported
AVI, FLV, HEVC, MKV, MOV, MP4, MPEG, TS, WEBM, WMV
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Web browser
Yes
Weight (with stand)
54.5 kg
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Width (with stand)
1936 mm
Width (without stand)
1936 mm

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