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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Hisense 85UXKQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Anthracite 2500 cd/m²

Hisense 85UXKQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Anthracite 2500 cd/m²
Hisense 85UXKQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Anthracite 2500 cd/m²
Hisense 85UXKQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Anthracite 2500 cd/m²
Hisense 85UXKQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Anthracite 2500 cd/m²
Hisense 85UXKQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Anthracite 2500 cd/m²
Hisense 85UXKQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Anthracite 2500 cd/m²
Hisense 85UXKQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Anthracite 2500 cd/m²
Hisense 85UXKQ 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Anthracite 2500 cd/m²
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R110,055
Hisense 85UXKQ, 2.16 m (85"), 3840 x 2160 pixels, DLED, Smart TV, Wi-Fi, Anthracite Hisense 85UXKQ. Display diagonal: 2.16 m (85"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: DLED, Screen shape: Flat, LED backlighting type: Mini LED. Smart TV. Display brightne... Read More
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Stock Out Of Stock Code 113915 Brand HISENSE Model 20012301 Warranty 2 Years

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Estimated delivery Wednesday, October 21
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Hisense 85UXKQ, 2.16 m (85"), 3840 x 2160 pixels, DLED, Smart TV, Wi-Fi, Anthracite

Hisense 85UXKQ. Display diagonal: 2.16 m (85"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: DLED, Screen shape: Flat, LED backlighting type: Mini LED. Smart TV. Display brightness: 2500 cd/m², Response time: 12 ms, Native aspect ratio: 16:9. Digital signal format system: DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Anthracite

Key Highlights
  • Flat 2.16 m (85") DLED Mini LED
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 2500 cd/m² 12 ms
  • DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
  • Smart TV Internet TV
  • Wi-Fi Ethernet LAN Bluetooth
  • High Dynamic Range (HDR) supported
  • VESA mounting 600 x 400 mm
  • F 155 kWh
Specifications
4K Ultra HD upscaling
Yes
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Audio decoders
Dolby Atmos, Dolby MS12
Audio formats supported
FLAC, MP3, WAV, WMA
Backlight dimming technology
Local Dimming
Bluetooth
Yes
Colour gamut standard
DCI-P3
Comb filter
3D
Common interface Plus (CI+)
Yes
Compliance certificates
RoHS
Composite video in
1
Depth (with stand)
447 mm
Depth (without stand)
43 mm
Desktop stand
Yes
Digital signal format system
DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
Display brightness
2500 cd/m²
Display diagonal
2.16 m (85")
Display diagonal (metric)
215 cm
Display number of colours
1 billion colours
Display refresh rates supported
120 Hz, 144 Hz
Display resolution
3840 x 2160 pixels
Display technology
DLED
Electronic Programme Guide (EPG)
Yes
Energy consumption (HDR) per 1000 hours
340 kWh
Energy consumption (SDR) per 1000 hours
155 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Enhanced Audio Return Channel (eARC)
Yes
Equalizer
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Game features
Auto Low Latency Mode (ALLM), Variable Refresh Rate (VRR)
Game mode
Yes
HD type
4K Ultra HD
HDMI ports quantity
4
HDMI version
2.0/2.1
Headphone outputs
1
Height (with stand)
1156 mm
Height (without stand)
1096 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision IQ, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG)
Hisense technologies (AV/TV)
4K upscaling, Dolby Atmos®, Dolby Vision™ IQ, IMAX Enhanced, Quantum Dot Colour, Wide Colour Gamut
Image formats supported
BMP, GIF, JPEG, JPG, MPO, PNG
Internet TV
Yes
LED backlighting type
Mini LED
Native aspect ratio
16:9
Native refresh rate
120 Hz
Noise reduction
Yes
Operating system installed
VIDAA
Operating system version
U7
Package depth
322 mm
Package height
1300 mm
Package type
Box
Package weight
85.5 kg
Package width
2121 mm
Panel mounting interface
600 x 400 mm
Parental control
Yes
Power consumption (standby)
0.5 W
Processor cores
4
Product colour
Anthracite
Remote control included
Yes
Response time
12 ms
RF ports quantity
2
S/PDIF output
1
Screen shape
Flat
Smart TV
Yes
Sound modes
Dolby Audio
Stand type
Legs stand
Sustainability compliance
Yes
Timeshift
Yes
Tuner type
Digital
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
VESA mounting
Yes
Video apps
Amazon Prime Video, Disney+, Movistar, Netflix, Rakuten TV, YouTube
Video compression formats
H.264, H.265, HEVC, MPEG2, MPEG4, MVC, VC-1, VP9
Video formats supported
3GP, AVC, AVI, FLV, H.265, MKV, MOV, MP4, MPEG, MPG, OGM, VOB, VP8, WEBM, WMV
Viewing angle, horizontal
178°
Voice control
Yes
Web browser
Yes
Weight (with stand)
56.2 kg
Weight (without stand)
54.5 kg
Wi-Fi
Yes
Width (with stand)
1947 mm
Width (without stand)
1947 mm
Works with Amazon Alexa
Yes

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